Harman Kardon GPS-500 Quick Start Guide - Page 11

Troubleshooting

Page 11 highlights

ENGLISH Troubleshooting SYMPTOM Unit does not turn on at all SOLUTION Charge battery, check UNLOCK switch Unit does not have a good GPS signal Make sure the unit has a clear and unobstructed view of the sky If your vehicle has a heat reflective shield you might have to use an external GPS antenna. Unit does not have songs/movies Requires loading to SD card. Computer sees unit as "MTP Device" Change "USB" preferences in "Settings" menu. Screen is too bright or too dim Adjust in "Settings" menu or press rotary wheel on the right side. Volume is too low for navigation prompts Adjust volume using rotary wheel on the right side. Suction cup mount is loose Reposition with moderate force. Screen is loose on mount Make sure it is securely "clicked" into place on both the bottom and back. Unit is unresponsive, won't power off Using a paper clip, press the reset button on the right side of the bottom panel. No audio or video playback Be sure that the media file type is supported by the unit. No TMC reception Check if TMC antenna cable is correctly plugged-in. For customer support and access to the complete GPS-500 User's Manual please go to http://www.harmankardon.com Quick-Start Guide 11 Temperatures: ! Standard operation: -10° C (+14° F) to +55° C (+131° F). Short period storage: -20° C (-4° F) to +60° C (+140° F). Long period storage: 0° C (+32° F) to +25° C (+77° F). GPS-500

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Quick-Start Guide
Quick-Start Guide
11
GPS-500
ENGLISH
SYMPTOM
SOLUTION
Unit does not turn on at all
Charge battery, check UNLOCK switch
Unit does not have a good GPS signal
Make sure the unit has a clear and unobstructed view of the sky If your vehicle
has a heat reflective shield you might have to use an external GPS antenna.
Unit does not have songs/movies
Requires loading to SD card.
Computer sees unit as
“MTP Device”
Change “USB” preferences in
“Settings” menu.
Screen is too bright or too dim
Adjust in “Settings” menu or press rotary wheel on the right side.
Volume is too low for navigation prompts
Adjust volume using rotary wheel on the right side.
Suction cup mount is loose
Reposition with moderate force.
Screen is loose on mount
Make sure it is securely
“clicked”
into place on both the bottom and back.
Unit is unresponsive, won’t power off
Using a paper clip, press the reset button on the right side of the bottom panel.
No audio or video playback
Be sure that the media file type is supported by the unit.
No TMC reception
Check if TMC antenna cable is correctly plugged-in.
Troubleshooting
Troubleshooting
For customer support and access to the complete
GPS-500 User’s Manual please go to
!
Temperatures:
Standard operation:
–10° C (+14° F) to +55° C (+131° F).
Short period storage: –20° C (–4° F) to +60° C (+140° F).
Long period storage:
0° C (+32° F) to +25° C (+77° F).