Harman Kardon HK330VI Owners Manual - Page 11

APPENDIX, Troubleshooting, Warranty, Service

Page 11 highlights

APPENDIX II - Troubleshooting Warranty and Service Checking these possibilities first may save you time and effort getting your unit serviced. Your Harman Kardon dealer will also be able to answer questions and help you discover the problem. No light from any receiver indicators. 1. Receiver is not plugged into wall socket. 2. Wall socket or extension cord is faulty. Check for poor connections and/or blown fuse. No sound. 1. Speakers are connected to wrong set of speaker terminals. 2. SPEAKERS buttons have not been switched to the correct speakers. 3. FUNCTION selector hasn't been switched to the source currently playing. 4. TAPE MONITOR source/monitor switch is switched to "monitor" while attempting to listen to CD, PHONO, TUNER or VIDEO. 5. Speaker wires are touching one another, causing a short circuit, which activates protection circuits within the receiver. No sound from cassette deck when in "PLAY". 1. TAPE MONITOR switches set on wrong position. 2. Cassette deck plugged into wrong set of inputs. 3. Output of cassette deck plugged into OUT instead of IN on back of receiver. Phono sound is extremely faint. 1. Phono output has been plugged into the wrong receiver input. 2. Turntable cartridge is a low output Moving Coil type. A step-up transformer is needed. Phono input has hum mixed with sound. 1. Ground wire from turntable has not been connected to receiver's ground terminal. 2. Cable from turntable is too close to power cords or speaker cables. Speakers lack bass. 1. Polarity of one speaker cable has been reversed. Check connections. Low frequency ringing, oscillating or "howling" especially in phono mode. 1. Too much bass boost is being applied. Reduce the amount of BASS tone control boost. 2. Turntable is too close to speakers. 3. Turntable is placed on unstable surface. If you have followed the suggestions in this manual and are reasonably sure that your stereo receiver requires service, call the Harman Kardon dealer from which you purchased your hk330 Vi. It is important that service be carried out only by a designated Harman Kardon Service agent to insure both proper service and to comply with the terms of the hk330 Vi Limited Warranty. Remember to keep your sales slip or receipt in a safe place since you will be required to show it for service during the duration of the Limited Warranty. 11

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APPENDIX
II
-
Troubleshooting
Checking
these
possibilities
first
may
save
you
time
and
effort
getting
your
unit
serviced.
Your
Harman
Kardon
dealer
will
also
be
able
to
answer
questions
and
help
you
discover
the
problem.
No
light
from
any
receiver
indicators.
1.
Receiver
is
not
plugged
into
wall
socket.
2.
Wall
socket
or
extension
cord
is
faulty.
Check
for
poor
connections
and/or
blown
fuse.
No
sound.
1.
Speakers
are
connected
to
wrong
set
of
speaker
terminals.
2.
SPEAKERS
buttons
have
not
been
switched
to
the
correct
speakers.
3.
FUNCTION
selector
hasn't
been
switched
to
the
source
currently
playing.
4.
TAPE
MONITOR
source/monitor
switch
is
switched
to
"monitor"
while
attempting
to
listen
to
CD,
PHONO,
TUNER
or
VIDEO.
5.
Speaker
wires
are
touching
one
another,
causing
a
short
circuit,
which
activates
protection
circuits
within
the
receiver.
No
sound
from
cassette
deck
when
in
"PLAY".
1.
TAPE
MONITOR
switches
set
on
wrong
position.
2.
Cassette
deck
plugged
into
wrong
set
of
inputs.
3.
Output
of
cassette
deck
plugged
into
OUT
instead
of
IN
on
back
of
receiver.
Phono
sound
is
extremely
faint.
1.
Phono
output
has
been
plugged
into
the
wrong
receiver
input.
2.
Turntable
cartridge
is
a
low
output
Moving
Coil
type.
A
step-up
transformer
is
needed.
Phono
input
has
hum
mixed
with
sound.
1.
Ground
wire
from
turntable
has
not
been
connected
to
receiver's
ground
terminal.
2.
Cable
from
turntable
is
too
close
to
power
cords
or
speaker
cables.
Speakers
lack
bass.
1.
Polarity
of
one
speaker
cable
has
been
reversed.
Check
connections.
Low
frequency
ringing,
oscillating
or
"howling"
especially
in
phono
mode.
1.
Too
much
bass
boost
is
being
applied.
Reduce
the
amount
of
BASS
tone
control
boost.
2.
Turntable
is
too
close
to
speakers.
3.
Turntable
is
placed
on
unstable
surface.
Warranty
and
Service
If
you
have
followed
the
suggestions
in
this
manual
and
are
reasonably
sure
that
your
stereo
receiver
requires
service,
call
the
Harman
Kardon
dealer
from
which
you
purchased
your
hk330
Vi.
It
is
important
that
service
be
carried
out
only
by
a
designated
Harman
Kardon
Service
agent
to
insure
both proper
service
and
to
comply
with
the
terms
of
the
hk330
Vi
Limited
Warranty.
Remember
to
keep
your
sales
slip
or
receipt
in
a
safe
place
since
you
will
be
required
to
show
it
for
service
during
the
duration
of
the
Limited
Warranty.
11