Harman Kardon HK330VI Owners Manual - Page 11
APPENDIX, Troubleshooting, Warranty, Service
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APPENDIX II - Troubleshooting Warranty and Service Checking these possibilities first may save you time and effort getting your unit serviced. Your Harman Kardon dealer will also be able to answer questions and help you discover the problem. No light from any receiver indicators. 1. Receiver is not plugged into wall socket. 2. Wall socket or extension cord is faulty. Check for poor connections and/or blown fuse. No sound. 1. Speakers are connected to wrong set of speaker terminals. 2. SPEAKERS buttons have not been switched to the correct speakers. 3. FUNCTION selector hasn't been switched to the source currently playing. 4. TAPE MONITOR source/monitor switch is switched to "monitor" while attempting to listen to CD, PHONO, TUNER or VIDEO. 5. Speaker wires are touching one another, causing a short circuit, which activates protection circuits within the receiver. No sound from cassette deck when in "PLAY". 1. TAPE MONITOR switches set on wrong position. 2. Cassette deck plugged into wrong set of inputs. 3. Output of cassette deck plugged into OUT instead of IN on back of receiver. Phono sound is extremely faint. 1. Phono output has been plugged into the wrong receiver input. 2. Turntable cartridge is a low output Moving Coil type. A step-up transformer is needed. Phono input has hum mixed with sound. 1. Ground wire from turntable has not been connected to receiver's ground terminal. 2. Cable from turntable is too close to power cords or speaker cables. Speakers lack bass. 1. Polarity of one speaker cable has been reversed. Check connections. Low frequency ringing, oscillating or "howling" especially in phono mode. 1. Too much bass boost is being applied. Reduce the amount of BASS tone control boost. 2. Turntable is too close to speakers. 3. Turntable is placed on unstable surface. If you have followed the suggestions in this manual and are reasonably sure that your stereo receiver requires service, call the Harman Kardon dealer from which you purchased your hk330 Vi. It is important that service be carried out only by a designated Harman Kardon Service agent to insure both proper service and to comply with the terms of the hk330 Vi Limited Warranty. Remember to keep your sales slip or receipt in a safe place since you will be required to show it for service during the duration of the Limited Warranty. 11
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