HP 15-d038dx User Guide - Windows 7 - Page 86

Contacting support

Get HP 15-d038dx PDF manuals and user guides View all HP 15-d038dx manuals
Add to My Manuals
Save this manual to your list of manuals

Page 86 highlights

3. Connect the AC adapter to the computer, and then plug it into an AC outlet. 4. Turn on the computer. ● If the power lights turn on, the AC adapter is working properly. ● If the power lights remain off, check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure. ● If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Contacting support If the information provided in this user guide or in Help and Support does not answer your questions, you can contact support at http://www.hp.com/go/contactHP. NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician. NOTE: When technical support chat is not available in a particular language, it is available in English. ● Email Support. ● Find Support worldwide telephone numbers. ● Locate an HP service center. 76 Chapter 13 Troubleshooting and support

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
3.
Connect the AC adapter to the computer, and then plug it into an AC outlet.
4.
Turn on the computer.
●
If the power lights turn
on
, the AC adapter is working properly.
●
If the power lights remain
off
, check the connection from the AC adapter to the computer
and the connection from the AC adapter to the AC outlet to make sure the connections are
secure.
●
If the connections are secure and the power lights remain
off
, the AC adapter is not
functioning and should be replaced.
Contact support for information about obtaining a replacement AC power adapter.
Contacting support
If the information provided in this user guide or in Help and Support does not answer your questions,
you can contact support at
go/contactHP
.
NOTE:
For worldwide support, click
Contact HP worldwide
on the left side of the page, or go to
country/us/en/wwcontact_us.html
.
Here you can:
●
Chat online with an HP technician.
NOTE:
When technical support chat is not available in a particular language, it is available in
English.
●
Email Support.
●
Find Support worldwide telephone numbers.
●
Locate an HP service center.
76
Chapter 13
Troubleshooting and support