HP 17-p100 User Guide - Page 65

Restore and recovery

There are several options for recovering your system. Choose the method that best matches your situation

and level of expertise:

IMPORTANT:

Not all methods are available on all products.

●

Windows

offers

several options for restoring from backup, refreshing the computer, and resetting the

computer to its original state. For more information see the Get started app.

▲

Select the

Start

button, and then select the

Get started

app.

●

If you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/or

applications option (select products only) of HP Recovery Manager to reinstall the individual application

or driver.

▲

Type

recovery

in the taskbar search box, select

HP Recovery Manager

, select

Reinstall drivers

and/or applications

, and then follow the on-screen instructions.

●

If you want to recover the Windows partition to original factory content, you can choose the System

Recovery option from the HP Recovery partition (select products only) or use the HP Recovery media.

For more information, see

Recovering using HP Recovery Manager

on page

55

. If you have not already

created recovery media, see

Creating HP Recovery media (select products only)

on page

53

.

●

On select products, if you want to recover the computer's original factory partition and content, or if you

have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more

information, see


on page

55

.

●

On select products, if you want to remove the recovery partition to reclaim hard drive space, HP

Recovery Manager

offers

the Remove Recovery Partition option.

For more information, see

Removing the HP Recovery partition (select products only)

on page

58

.


HP Recovery Manager software allows you to recover the computer to its original factory state by using the

HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery

partition (select products only). If you have not already created recovery media, see

Creating HP Recovery

media (select products only)

on page

53

.

What you need to know before you get started

●

HP Recovery Manager recovers only software that was installed at the factory. For software not

provided with this computer, you must either download the software from the manufacturer's website or

reinstall the software from the media provided by the manufacturer.

IMPORTANT:

Recovery through HP Recovery Manager should be used as a

final

attempt to correct

computer issues.

●

HP Recovery media must be used if the computer hard drive fails. If you have not already created

recovery media, see


on page

53

.

●

To use the Factory Reset option (select products only), you must use HP Recovery media. If you have not

already created recovery media, see


on page

53

.

●

If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not

work, you can obtain recovery media for your system from support. See the

Worldwide Telephone

Numbers

booklet included with the computer. You can also

find

contact information from the HP

Restore and recovery

55

Section	Page
Starting right	11
Visit the HP Apps Store	11
Best practices	11
More HP resources	12
Getting to know your computer	14
Locating hardware	14
Locating software	14
Right side	15
Left side	17
Display	19
Top	21
TouchPad	21
Lights	22
Buttons and speakers	23
Keys	24
Using the action keys	24
Bottom	26
Labels	26
Inserting a SIM card (select products only)	27
Connecting to a network	29
Connecting to a wireless network	29
Using the wireless controls	29
Airplane mode key	29
Operating system controls	29
Connecting to a WLAN	30
Using HP Mobile Broadband (select products only)	30
Using HP DataPass (select products only)	31
Using GPS (select products only)	31
Using Bluetooth wireless devices (select products only)	31
Connecting to a wired network—LAN (select products only)	31
Sharing data and drives and accessing software	32
Enjoying entertainment features	33
Using an integrated camera	33
Using an integrated 3D camera (select products only)	33
Using audio	33
Connecting speakers	33
Connecting headsets	34
Using sound settings	34
Using video	34
Connecting video devices using an HDMI cable (select products only)	35
Setting up HDMI audio	35
Discovering and connecting to Miracast-compatible wireless displays (select products only)	36
Discovering and connecting to Intel WiDi certified displays (select Intel products only)	36
Navigating the screen	37
Using the TouchPad and touch screen gestures	37
Tap	37
Two-finger pinch zoom	37
Two-finger scroll (TouchPad only)	38
Two-finger tap (TouchPad only)	38
One-finger slide (touch screen only)	38
Using the keyboard and optional mouse	39
Using the integrated numeric keypad	39
Managing power	40
Initiating and exiting Sleep and Hibernation	40
Manually initiating and exiting Sleep	41
Manually initiating and exiting Hibernation (select products only)	41
Setting password protection on wakeup (exiting Sleep or Hibernation)	41
Using the power meter and power settings	42
Running on battery power	42
User-replaceable battery	42
Finding battery information	44
Conserving battery power	45
Identifying low battery levels	45
Resolving a low battery level	46
Resolving a low battery level when external power is available	46
Resolving a low battery level when no power source is available	46
Resolving a low battery level when the computer cannot exit Hibernation	46
Storing a user-replaceable battery	46
Disposing of a user-replaceable battery	46
Running on AC power	46
Troubleshooting power problems	47
Shutting down (turning off) the computer	48
Maintaining your computer	49
Improving performance	49
Using Disk Defragmenter	49
Using Disk Cleanup	49
Using HP 3D DriveGuard (select products only)	49
Identifying HP 3D DriveGuard status	50
Updating programs and drivers	50
Cleaning your computer	50
Cleaning procedures	50
Cleaning the display	51
Cleaning the sides or cover	51
Cleaning the TouchPad, keyboard, or mouse (select products only)	51
Traveling with or shipping your computer	51
Securing your computer and information	53
Using passwords	53
Setting Windows passwords	53
Setting Setup Utility (BIOS) passwords	54
Using the fingerprint reader (select products only)	54
Using Internet security software	55
Using antivirus software	55
Using firewall software	55
Installing software updates	55
Using HP Touchpoint Manager (select products only)	56
Securing your wireless network	56
Backing up your software applications and information	56
Using an optional security cable	56
Using Setup Utility (BIOS)	58
Starting Setup Utility (BIOS)	58
Updating Setup Utility (BIOS)	58
Determining the BIOS version	58
Downloading a BIOS update	59
Synchronizing a tablet and keyboard (select products only)	60
Using HP PC Hardware Diagnostics (UEFI)	61
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	61
Backing up, restoring, and recovering	63
Creating recovery media and backups	63
Creating HP Recovery media (select products only)	63
Using Windows tools	64
Restore and recovery	65
Recovering using HP Recovery Manager	65
What you need to know before you get started	65
Using the HP Recovery partition (select products only)	66
Using HP Recovery media to recover	66
Changing the computer boot order	67
Removing the HP Recovery partition (select products only)	68
Specifications	69
Input power	69
Operating environment	69
Electrostatic Discharge	70
Accessibility	71
Supported assistive technologies	71
Contacting support	71

HP 17-p100 User Guide - Page 65

Restore and recovery, Recovering using HP Recovery Manager

Page 65 highlights