HP 2300 HP LaserJet 2300 printer - User Guide - Page 84
Troubleshooting checklist, Problem solving - laserjet power cable
UPC - 808736470698
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Troubleshooting checklist If the printer is not responding properly, complete the following checklist in order. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. Make sure that the printer READY light is on. If no lights are on, check the power cord connections. Check the power switch. Check the power source by plugging into another outlet. If other lights are on, note the message in the control panel display and go to "Interpreting control-panel messages" on page 89. Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly. If the page does not print, check the cable connection between the printer and computer. Make sure that you are using the proper cable. Check the print queue or the print spooler (the print monitor on a Macintosh computer) to see if the printer has been paused. Verify that you have installed the HP LaserJet 2300 series printer driver. Check the software application to make sure that you are using an HP LaserJet 2300 series printer driver and port. If the page is interrupted during printing, go to "Troubleshooting general printing problems" on page 83. If the problem persists, check these troubleshooting sections: "Printing special pages" on page 87 "Troubleshooting general printing problems" on page 83 "Troubleshooting network printing problems" on page 107 "Troubleshooting common Windows problems" on page 108 "Troubleshooting common Macintosh problems" on page 109 "Troubleshooting common PostScript problems" on page 114 82 Chapter 4 Problem solving ENWW