HP 315eu Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 e - Page 192

System and Maintenance, Query Modem

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Internet takes too long to download Web sites. Cause Modem is not set up properly. Solution Verify that the modem is connected and communicating properly. Windows Vista 1. Select Start > Control Panel. 2. Click on System and Maintenance. 3. Click on System. 4. In the Tasks list, select Device Manager. 5. Double-click Modems. 6. Double-click your modem. 7. On the General tab, click Diagnostics. 8. Click Query Modem. A "Success" response indicates the modem is connected and working properly. Windows 7 1. Select Start > Control Panel. 2. Click on Hardware and Sound. 3. Click on Device Manager. 4. Double-click Modems. 5. Double-click your modem. 6. On the General tab, click Diagnostics. 7. Click Query Modem. A "Success" response indicates the modem is connected and working properly. 182 Chapter 11 Troubleshooting Without Diagnostics

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Internet takes too long to download Web sites.
Cause
Solution
Modem is not set up properly.
Verify that the modem is connected and communicating
properly.
Windows Vista
1.
Select
Start
>
Control Panel
.
2.
Click on
System and Maintenance
.
3.
Click on
System
.
4.
In the
Tasks
list, select
Device Manager
.
5.
Double-click
Modems
.
6.
Double-click your modem.
7.
On the
General
tab, click
Diagnostics
.
8.
Click
Query Modem
. A “Success” response indicates
the modem is connected and working properly.
Windows 7
1.
Select
Start
>
Control Panel
.
2.
Click on
Hardware and Sound
.
3.
Click on
Device Manager
.
4.
Double-click
Modems
.
5.
Double-click your modem.
6.
On the
General
tab, click
Diagnostics
.
7.
Click
Query Modem
. A “Success” response indicates
the modem is connected and working properly.
182
Chapter 11
Troubleshooting Without Diagnostics