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HP 315eu Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 e - Page 214

Small Form Factor chassis

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power button board, AIO removal and replacement 116 spare part number 40, 42, 116 power cord set requirements country specific 197 power supply fan 30 power supply, AIO spare part number 38, 40, 41 power supply, MT removal and replacement 70 spare part number 33, 34, 70 power supply, SFF spare part number 37, 38 power switch/LED assembly, MT spare part number 33, 35, 64 power switch/LED assembly, SFF removal and replacement 99 spare part number 37, 38, 99 power switch/LED, MT removal and replacement 64 power/LED cable, AIO spare part number 40 preparation for disassembly 43 printer problems 165 problems audio 163 CD-ROM or DVD 175 diskette 154 flash drive 178 front panel 179 general 150 hard drive 156 hardware installation 169 Internet access 180 keyboard 166 Media Card Reader 158 memory 174 monitor 160 mouse 166 network 171 printer 165 software 183 processor removal and replacement 69 spare part number 34, 35, 69 processor, MT spare part number 33 R rear cover, AIO removal and replacement 113 spare part number 40, 41, 113 rear metal cover, AIO removal and replacement 118 recovering the system 136 recovery discs choosing 139 creating 140 removal and replacement procedures All-in One chassis 106 Microtower chassis 43 preparing to disassemble the computer 106 Small Form Factor chassis 77 removal and replacement, MT access panel 44 fan 68 removal and replacement, SFF memory 82 removing expansion slot cover 51 MT optical drive 59 PCI card 52 SFF expansion slot cover 93 SFF optical drive 87 resetting CMOS 188 password jumper 188 restoring the system 136 rubber feet spare part number 38 S safety and comfort 147 safety precautions cleaning 28 SATA connectors on system board 20 data cable pinouts 20 hard drive characteristics 20 SATA cable, hard drive/optical drive/power, AIO spare part number 40, 41, 123 SATA cable, SFF spare part number 37, 38 SATA hard drive cable, MT spare part number 33, 35 SATA power cable, SFF spare part number 37, 38 screws, correct size 30 SDRAM (synchronous dynamic random access memory 46, 82 service considerations 29 setup utility Compaq 100eu All-in-One Model 15 Compaq 100eu SFF Model 10 Compaq 315eu MT Model 4 SFF access panel, spare part number 36, 38, 78 card reader, spare part number 36, 38, 98 chassis fan, spare part number 36, 38, 102 external power supply, spare part number 37, 38 front bezel, spare part number 36, 38, 79 front USB panel, spare part number 36, 38, 96 memory module, spare part number 37, 38 power supply, spare part number 37, 38 power switch/LED assembly, spare part number 37, 38, 99 SATA cable, spare part number 37, 38 SATA power cable, spare part number 37, 38 specifications 199 system board, spare part number 37, 38, 103 SFF removal and replacement access panel 78 chassis fan 102 front bezel 79 front USB panel 96, 98 hard drive 90 204 Index

Section	Page
Installing and Customizing the Software	11
Installing the Operating System	11
Downloading Microsoft Windows Updates	12
Installing or Upgrading Device Drivers (Windows systems)	12
Accessing Disk Image (ISO) Files	12
Protecting the Software	13
Computer Setup (F10) Utility	14
Compaq 315eu MT Model – Computer Setup (F10) Utilities	14
Using Computer Setup (F10) Utilities	14
Computer Setup—Main	15
Computer Setup—Advanced	17
Computer Setup—Power	18
Computer Setup—Boot	18
Computer Setup—Exit	19
Compaq 100eu SFF Model – Computer Setup (F1) Utilities	20
Using Computer Setup (F1) Utilities	20
Computer Setup—Main	21
Computer Setup—Advanced	22
Computer Setup—Power	23
Computer Setup—Boot	23
Computer Setup—Exit	24
Compaq 100eu All-in-One Model – Computer Setup (F1) Utilities	25
Using Computer Setup (F1) Utilities	25
Computer Setup—Main	26
Computer Setup—Advanced	27
Computer Setup—Power	28
Computer Setup—Boot	28
Computer Setup—Exit	29
Serial ATA (SATA) Drive Guidelines and Features	30
SATA Hard Drives	30
SATA Hard Drive Cables	30
SATA Data Cable	30
SMART ATA Drives	31
Hard Drive Capacities	31
Identifying the Chassis, Routine Care, and Disassembly Preparation	32
Chassis Designation	33
Microtower	33
Small Form Factor	34
All-in One	34
Electrostatic Discharge Information	35
Generating Static	35
Preventing Electrostatic Damage to Equipment	35
Personal Grounding Methods and Equipment	36
Grounding the Work Area	36
Recommended Materials and Equipment	37
Operating Guidelines	37
Routine Care	38
General Cleaning Safety Precautions	38
Cleaning the Computer Case	38
Cleaning the Keyboard	39
Cleaning the Monitor	39
Cleaning the Mouse	39
Service Considerations	39
Power Supply Fan	40
Tools and Software Requirements	40
Screws	40
Cables and Connectors	40
Hard Drives	41
Lithium Coin Cell Battery	41
Illustrated parts catalog	42
Microtower Chassis spare parts	42
Computer major components	42
Sequential part number listing	44
Small Form Factor Chassis spare parts	46
Computer major components	46
Sequential part number listing	47
All-in One Chassis spare parts	49
Computer major components	49
Sequential part number listing	51
Removal and Replacement Procedures Microtower (MT) Chassis	53
Preparation for Disassembly	53
Access Panel	54
Front Bezel	55
Memory	56
DDR3-SDRAM DIMMs	56
Populating DIMM Sockets	57
Installing Memory Modules	58
Expansion Cards	60
Cable Management	64
Cable Connections	65
Drives	66
Drive Positions	66
Installing Additional Drives	67
System Board Drive Connections	68
Removing an Optical Drive	69
Removing the Hard Drive	70
Front I/O Assembly	72
Power Switch/LED Assembly	74
Heat Sink	75
System Fan	78
Processor	79
Power Supply	80
System Board	82
Battery	84
Type 1 Battery Holder	85
Type 2 Battery Holder	85
Type 3 Battery Holder	86
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	87
Preparation for Disassembly	87
Access Panel	88
Front Bezel	89
Cable Management	90
Cable Connections	91
Memory Module	92
DDR3-SDRAM DIMMs	92
Populating DIMM Sockets	93
Installing SODIMMs	94
Drives	96
System Board Drive Connections	96
Removing an Optical Drive	97
Removing a Hard Drive	100
Expansion Cards	102
Front USB Panel	106
Card Reader	108
Power Switch/LED Assembly	109
Chassis Fan	112
System Board	113
Replacing the Battery	114
Removal and Replacement Procedures All-in One (AIO) Chassis	116
Preparing to disassemble the computer	116
Memory/Optical Drive Cover	117
Memory Module	118
Optical Drive	120
Stand	121
Hinge Cover	122
Rear Cover	123
Webcam module	124
Power Button Board	126
Display Board	127
Rear Metal Cover	128
Hard Drive	130
Driver Board	132
Drive Cable Assembly	133
Speakers	134
Fan Sink	135
Display Cable	136
System Board and I/O Board Assembly	137
WLAN module	140
Stand Bracket	142
Display Panel	143
Cable Routing	145
Restore and Recovery	146
Microsoft System Restore	146
System Recovery	146
System Recovery Options	147
System Recovery from the Windows Start Menu	147
System Recovery at System Startup	148
System Recovery from Recovery Discs	148
Recovery Discs	149
Choosing Recovery Discs	149
Creating Recovery Discs	150
Computer Diagnostic Features	151
Hewlett-Packard Vision Diagnostics	151
Accessing HP Vision Diagnostics	151
Survey Tab	152
Test Tab	153
Status Tab	153
History Tab	154
Errors Tab	154
Help Tab	155
Saving and Printing Information in HP Vision Diagnostics	155
Downloading the Latest Version of HP Vision Diagnostics	155
Protecting the Software	156
Troubleshooting Without Diagnostics	157
Safety and Comfort	157
Before You Call for Technical Support	157
Helpful Hints	158
Solving General Problems	160
Solving Diskette Problems	164
Solving Hard Drive Problems	166
Solving Media Card Reader Problems	168
Solving Display Problems	170
Solving Audio Problems	173
Solving Printer Problems	175
Solving Keyboard and Mouse Problems	176
Solving Hardware Installation Problems	179
Solving Network Problems	181
Solving Memory Problems	184
Solving CD-ROM and DVD Problems	185
Solving USB Flash Drive Problems	188
Solving Front Panel Component Problems	189
Solving Internet Access Problems	190
Solving Software Problems	193
Contacting Customer Support	194
POST Error Messages	195
POST Text Messages	195
Interpreting POST Diagnostic Audible Codes	196
Password Security and Resetting CMOS	198
Resetting the Password Jumper	198
Clearing and Resetting the CMOS	199
Connector Pin Assignments	201
Ethernet BNC	201
USB	201
Microphone	201
Headphone	202
Line-in Audio	202
Line-out Audio	202
4-Pin Power (for CPU)	202
Monitor	203
24-Pin Power	203
PCI Express	204
PCI Express	205
Power Cord Set Requirements	206
General Requirements	206
Japanese Power Cord Requirements	206
Country-Specific Requirements	207
Specifications	208
Microtower models	208
Small form factor models	209
All-in One models	210

Match case Limit results 1 per page

power button board, AIO

removal and replacement

116

spare part

number

40, 42, 116

power cord set requirements

country specific

197

power supply

fan

power supply, AIO

spare part number

38, 40, 41

power supply, MT

removal and replacement

spare part number

33, 34, 70

power supply, SFF

spare part number

37, 38

power switch/LED assembly, MT

spare part number

33, 35, 64

power switch/LED assembly, SFF

removal and replacement

spare part number

37, 38, 99

power switch/LED, MT

removal and replacement

power/LED cable, AIO

spare part number

preparation for disassembly

printer problems

165

problems

audio

163

CD-ROM or DVD

175

diskette

154

flash drive

178

front panel

179

general

150

hard drive

156

hardware installation

169

Internet access

180

keyboard

166

Media Card Reader

158

memory

174

monitor

160

mouse

166

network

171

printer

165

software

183

processor

removal and replacement

spare part number

34, 35, 69

processor, MT

spare part number

rear cover, AIO

removal and replacement

113

spare part

number

40, 41, 113

rear metal cover, AIO

removal and replacement

118

recovering the system

136

recovery discs

choosing

139

creating

140

removal and replacement

procedures

All-in One chassis

106

Microtower chassis

preparing to disassemble the

computer

106

Small Form Factor chassis

removal and replacement, MT

access panel

fan

removal and replacement, SFF

memory

removing

expansion slot cover

MT optical drive

PCI card

SFF expansion slot cover

SFF optical drive

resetting

CMOS

188

password jumper

188

restoring the system

136

rubber feet

spare part number

safety and comfort

147

safety precautions

cleaning

SATA

connectors on system

board

data cable pinouts

hard drive characteristics

SATA cable, hard drive/optical

drive/power, AIO

spare part

number

40, 41, 123

SATA cable, SFF

spare part number

37, 38

SATA hard drive cable, MT

spare part number

33, 35

SATA power cable, SFF

spare part number

37, 38

screws, correct size

SDRAM (synchronous dynamic

random access memory

46, 82

service considerations

setup utility

Compaq 100eu All-in-One

Model

Compaq 100eu SFF Model

Compaq 315eu MT Model

SFF

access panel, spare part

number

36, 38, 78

card reader, spare part

number

36, 38, 98

chassis fan, spare part

number

36, 38, 102

external power supply, spare

part number

37, 38

front bezel, spare part

number

36, 38, 79

front USB panel, spare part

number

36, 38, 96

memory module, spare part

number

37, 38

power supply, spare part

number

37, 38

power switch/LED assembly,

spare part

number

37, 38, 99

SATA cable, spare part

number

37, 38

SATA power cable, spare part

number

37, 38

specifications

199

system board, spare part

number

37, 38, 103

SFF removal and replacement

access panel

chassis fan

102

front bezel

front USB panel

96, 98

hard drive

204

Index