Network Statistics
................................................................................................................
59
Protocol Info
.........................................................................................................................
59
Configuration Page
..............................................................................................................
59
Other Links
...........................................................................................................................................
59
Help
......................................................................................................................................
59
Support
.................................................................................................................................
59
HP Home
..............................................................................................................................
60
HP Web Jetadmin
................................................................................................................
60
5
Security Features
Using Security Features
.......................................................................................................................
62
6
Troubleshooting the HP Jetdirect Print Server
Resetting to Factory Defaults
...............................................................................................................
65
Disabling the Embedded LAN
..............................................................................................................
66
General Troubleshooting
......................................................................................................................
67
Troubleshooting Chart - Assessing the Problem
.................................................................
67
Procedure 1: Verifying that the Printer is On and Online
....................................................
68
Procedure 2: Printing an HP Jetdirect Configuration Page
.................................................
68
Procedure 3: Resolving Printer Display Error Messages
....................................................
69
Procedure 4: Resolving Printer Communication Problems with the Network
.....................
70
7
HP Jetdirect Configuration Page
Status Field Error Messages
................................................................................................................
73
Configuration Page Format
..................................................................................................................
73
Configuration Page Messages
.............................................................................................................
75
HP Jetdirect Configuration/General Information
..................................................................
75
Security Settings
..................................................................................................................
76
Network Statistics
................................................................................................................
76
TCP/IP Protocol Information
................................................................................................
77
Error Messages
....................................................................................................................................
79
Appendix A
TCP/IP Overview
Internet Protocol (IP)
............................................................................................................................
85
Transmission Control Protocol (TCP)
...................................................................................................
85
User Datagram Protocol (UDP)
............................................................................................................
85
IP Address
............................................................................................................................................
86
IP Address: (Network Portion)
.............................................................................................
86
IP Address: (Host Portion)
...................................................................................................
86
IP Address Structure and Class
...........................................................................................
86
Configuring IP Parameters
...................................................................................................................
87
Dynamic Host Configuration Protocol (DHCP)
....................................................................
87
BOOTP
.................................................................................................................................
87
Subnets
.................................................................................................................................................
87
Subnet Mask
........................................................................................................................
88
Gateways
..............................................................................................................................................
88
Default Gateway
..................................................................................................................
88
Syslog Server
.......................................................................................................................................
89
ENWW
vii