HP 4300C HP Scanjet 3400C/4300C Scanner - (English) Mini Manual - Page 6

2 If the scanner looks like it is ready to scan, but it is making a loud clicking noise, then the scanner was probably not unlocked properly. Refer to the Setup poster that came with the scanner. The installation program did not run completely: If you encountered installation errors, follow the steps below. l Installation file errors: Make sure all applications are closed and reinstall the software. If the reinstallation does not work, call the HP Customer Care Center. l Your computer does not meet the minimum system requirements: See page 2 for minimum system requirements. l Not Enough Hard Disk Space: Either remove unneccesary files from your hard disk to create more space, or install the software on a different disk drive. If you still get a hard disk error after reinstalling the software, call the HP Customer Care Center. l Not Enough RAM: See page 2 for minimum system requirements. l Destination Directory Is Invalid or Program Folder Is Invalid: If you typed an invalid destination directory in the Confirm Installation Settings or the Select Program Folder dialog box, the scanning software will notify you. Remember the destination cannot contain the following characters or |. To enter a valid directory, find a valid destination directory by clicking on the Browse button, or restore the defaults. 6 Troubleshooting