HP 4300C HP Scanjet 3400C/4300C Scanner - (English) Mini Manual - Page 9

Service and support Getting help with scanner problems At Hewlett-Packard, we do everything we can before you purchase your scanner to make sure that you will never have trouble with it. However, should you encounter a problem, just follow the steps outlined here. 1 Consult information provided with the scanner. 2 Consult the README.DOC file provided with the software installation. 3 Contact HP directly. Review the information in the support supplement The fastest way to solve problems is to refer to the online troubleshooting guide, which outlines corrective steps that should solve common problems you may encounter when installing your HP ScanJet scanner. Use online help The software programs that come with your HP ScanJet scanner have online help. The HP scanning software has a Help button to provide you with information and answers to your questions. Read Readme.doc A Readme.doc file, which contains late-breaking information about your scanner, is also included in the support supplement. Accessing Customer Care Online Click your way to a quick solution! All at www.hp.com/cposupport/ eschome.html Customer Care is a great place to go for answers to questions about your HP products. You'll get instant access to helpful tips and tricks, downloadable drivers, and the latest product and software updates- 24 hours a day, 7 days a week-all without picking up the phone. Service and support 9