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HP 6080 Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business - Page 222

Drive Protection System, Customer Support

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Index Symbols/Numerics 4-pin power pin assignments 149 A access panel, locked 171 audible codes 163 audio connectors 2, 3, 6, 7 audio problems 183 B battery disposal 45 SFF removal and replacement 137 beep codes 163 booting options Full Boot 156 Quick Boot 156 C cable connections SFF 51, 107 cable management MT 51 SFF 106 cable pinouts SATA data 35 SATA power 35 cautions AC power 37 cables 44 cooling fan 43 electrostatic discharge 39 keyboard keys 43 CD-ROM or DVD problems 196 chassis MT illustrated 38 SFF illustrated 37 chassis types, illustrated 37 cleaning computer 42 mouse 43 safety precautions 42 CMOS backing up 157 clearing and resetting 206 computer specifications 210 computer access panel MT removal and replacement 48 removing 94 computer cleaning 42 connecting drive cables 61, 109 connections 51, 107 connector pin assignments 146 country power cord set requirements 155 Customer Support 167, 203 D diagnostics utility 28 DIMMs. See memory disassembly preparation MT 47 SFF 93 DisplayPort pin assignments 153 Drive Protection System (DPS) 26 drives connecting cables 61, 109 installing 61, 109 locations 108 DVI pin assignments 152 E electrostatic discharge (ESD) preventing damage 39 error codes 156, 163 messages 157 ethernet RJ-45 pin assignments 147 expansion card installing 101 removing 101 slot locations 101 expansion slot cover removing 58, 102 replacing 60, 104 F fan shroud SFF removal and replacement 128 fan, power supply 43 fan/air baffle MT removal and replacement 77 flash drive problems 198 flashing LEDs 163 front bezel MT removal and replacement 49 removing 95 removing blanks 50, 67, 96 security 91, 143 front fan SFF removal and replacement 129 front I/O device SFF removal and replacement 130 front panel components 2, 6 front panel problems 199 front USB panel MT removal and replacement 78 212 Index

Section	Page
Product Features	11
Microtower Chassis	11
Standard Configuration Features	11
Front Panel Components	12
Rear Panel Components	13
Serial Number Location	14
Small Form Factor	15
Standard Configuration Features	15
Front Panel Components	16
Rear Panel Components	17
Serial Number Location	18
Installing and Customizing the Software	19
Installing the Operating System	19
Downloading Microsoft Windows Updates	20
Installing or Upgrading Device Drivers (Windows systems)	20
Accessing Disk Image (ISO) Files	20
Protecting the Software	21
Computer Setup (F10) Utility	22
Computer Setup (F10) Utilities	22
Using Computer Setup (F10) Utilities	23
Computer Setup—File	24
Computer Setup—Storage	25
Computer Setup—Security	27
Computer Setup—Power	31
Computer Setup—Advanced	32
Recovering the Configuration Settings	36
Drive Protection System (DPS)	36
Accessing DPS Through Computer Setup	36
Computer Diagnostic Features	38
Hewlett-Packard Vision Diagnostics	38
Accessing HP Vision Diagnostics	38
Survey Tab	39
Test Tab	39
Status Tab	40
History Tab	41
Errors Tab	41
Help Tab	41
Saving and Printing Information in HP Vision Diagnostics	42
Downloading the Latest Version of HP Vision Diagnostics	42
Protecting the Software	43
Serial ATA Drive Guidelines and Features	44
SATA Hard Drives	44
SATA Hard Drive Cables	45
SATA Data Cable	45
SATA Power Cable	45
ATA SMART Drives	46
Hard Drive Capacities	46
Identifying the Chassis, Routine Care, and Disassembly Preparation	47
Chassis Designations	47
Small Form Factor (SFF)	47
Microtower (MT)	48
6000 model	48
6080 model – Front Bezel	48
Electrostatic Discharge Information	49
Generating Static	49
Preventing Electrostatic Damage to Equipment	49
Personal Grounding Methods and Equipment	50
Grounding the Work Area	50
Recommended Materials and Equipment	50
Operating Guidelines	51
Routine Care	52
General Cleaning Safety Precautions	52
Cleaning the Computer Case	52
Cleaning the Keyboard	52
Cleaning the Monitor	53
Cleaning the Mouse	53
Service Considerations	53
Power Supply Fan	53
Tools and Software Requirements	53
Screws	54
Cables and Connectors	54
Hard Drives	54
Lithium Coin Cell Battery	55
Removal and Replacement Procedures Microtower (MT) Chassis	56
Serial Number Location	56
Preparation for Disassembly	57
Access Panel	58
Front Bezel	59
Removing Bezel Blanks	60
Cable Management	61
Memory	63
Expansion Cards	67
Installing and Removing Drives	71
System Board Drive Connections	73
Removing an External 5.25-inch or 3.5-inch Drive	74
Installing an External 5.25-inch or 3.5-inch Drive	77
Removing an Internal 3.5-inch Hard Drive	80
Installing an Internal 3.5-inch Hard Drive	81
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	82
Fan/Baffle Assembly	87
Front I/O Assembly	88
Power Switch/LED Assembly	89
Heat sink	90
Processor	91
Speaker	92
Rear Chassis Fan	93
Power Supply	94
System Board	95
Battery	96
Type 1 Battery Holder	97
Type 2 Battery Holder	97
Type 3 Battery Holder	98
External Security Devices	99
Cable Lock	99
Padlock	99
HP Business PC Security Lock	100
Front Bezel Security	101
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	103
Preparation for Disassembly	103
Access Panel	104
Front Bezel	105
Bezel Blanks	106
Installing Additional Memory	107
DIMMs	107
DDR3-SDRAM DIMMs	107
Populating DIMM Sockets	108
Installing DIMMs	109
Expansion Cards	111
Cable Management	116
Cable Connections	117
Drive Positions	118
Installing and Removing Drives	119
System Board Drive Connections	121
Removing an External 5.25-inch Drive	122
Installing an Optical Drive into the 5.25-inch Drive Bay	123
Removing an External 3.5-inch Drive	126
Installing a Drive into the 3.5-inch External Drive Bay	128
Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive	130
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	134
Baffle	138
Front Fan Assembly	139
Front I/O and Power Switch Assembly	140
Speaker	142
Heat sink	143
Processor	144
Power Supply	145
System Board	146
Battery	147
Type 1 Battery Holder	148
Type 2 Battery Holder	148
Type 3 Battery Holder	149
External Security Devices	150
Installing a Security Lock	150
Cable Lock	150
Padlock	151
HP Business PC Security Lock	151
Front Bezel Security	153
Using the Small Form Factor Computer in a Tower Orientation	155
Connector Pin Assignments	156
Keyboard	156
Mouse	156
Ethernet RJ-45	157
Serial Interface, Powered and Non-Powered	157
USB	157
Microphone	158
Headphone	158
Line-in Audio	158
Line-out Audio	158
Monitor	159
4-Pin Power (for CPU)	159
PCI Express	160
PCI Express	161
DVI Connector	162
DisplayPort Connector	163
Power Cord Set Requirements	164
General Requirements	164
Japanese Power Cord Requirements	164
Country-Specific Requirements	165
POST Error Messages	166
POST Numeric Codes and Text Messages	167
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	173
Troubleshooting Without Diagnostics	177
Safety and Comfort	177
Before You Call for Technical Support	177
Helpful Hints	178
Solving General Problems	180
Solving Power Problems	184
Solving Hard Drive Problems	185
Solving Media Card Reader Problems	188
Solving Display Problems	189
Solving Audio Problems	193
Solving Printer Problems	196
Solving Keyboard and Mouse Problems	197
Solving Hardware Installation Problems	198
Solving Network Problems	201
Solving Memory Problems	204
Solving Processor Problems	205
Solving CD-ROM and DVD Problems	206
Solving USB Flash Drive Problems	208
Solving Front Panel Component Problems	209
Solving Internet Access Problems	209
Solving Software Problems	212
Contacting Customer Support	213
Password Security and Resetting CMOS	214
Resetting the Password Jumper	215
Clearing and Resetting the CMOS	216
Specifications	218
Microtower Chassis	218
Small Form Factor Chassis	220

Match case Limit results 1 per page

Index

Symbols/Numerics

4–pin power pin

assignments

149

access panel, locked

171

audible codes

163

audio connectors

2, 3, 6, 7

audio problems

183

battery

disposal

SFF removal and

replacement

137

beep codes

163

booting options

Full Boot

156

Quick Boot

156

cable connections

SFF

51, 107

cable management

SFF

106

cable pinouts

SATA data

SATA power

cautions

AC power

cables

cooling fan

electrostatic discharge

keyboard keys

CD-ROM or DVD problems

196

chassis

MT illustrated

SFF illustrated

chassis types, illustrated

cleaning

computer

mouse

safety precautions

CMOS

backing up

157

clearing and resetting

206

computer

specifications

210

computer access panel

MT removal and

replacement

removing

computer cleaning

connecting drive cables

61, 109

connections

51, 107

connector pin assignments

146

country power cord set

requirements

155

Customer Support

167, 203

diagnostics utility

DIMMs.

See

memory

disassembly preparation

SFF

DisplayPort pin assignments

153

Drive Protection System

(DPS)

drives

connecting cables

61, 109

installing

61, 109

locations

108

DVI pin assignments

152

electrostatic discharge (ESD)

preventing damage

error

codes

156, 163

messages

157

ethernet

RJ-45 pin assignments

147

expansion card

installing

101

removing

101

slot locations

101

expansion slot cover

removing

58, 102

replacing

60, 104

fan shroud

SFF removal and

replacement

128

fan, power supply

fan/air baffle

MT removal and

replacement

flash drive problems

198

flashing LEDs

163

front bezel

MT removal and

replacement

removing

removing blanks

50, 67, 96

security

91, 143

front fan

SFF removal and

replacement

129

front I/O device

SFF removal and

replacement

130

front panel components

2, 6

front panel problems

199

front USB panel

MT removal and

replacement

212

Index