HP 635n HP Jetdirect Print Servers - Administrator's Guide - Page 155

Error messages continued, Error Code and Message, Description

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Table 8-14 Error messages (continued) Error Code and Message Description 1A PRINTER NUMBER NOT DEFINED A NetWare printer number for this printer has not been configured. Assign a valid printer number to the HP Jetdirect print server. Use a NetWare utility (such as PCONSOLE), the HP Jetdirect embedded Web server, or other tool to assign a printer number. 1B PRINTER NUMBER IN USE Assigned NetWare printer number is already in use by another printer. Assign an unused printer number. Can also occur when a print server is turned off and then on. The error clears after the print server times out and detects the lost connection. 1C PRINT SERVER NOT DEFINED File server does not contain a print server object that corresponds to the specified NetWare node name. Use printer installation software, a NetWare utility (such as PCONSOLE), or another tool to create the print server object. When the HP Jetdirect print server is configured for multiple file servers, the error is displayed on the configuration page only if none of the file servers connected. 1D UNABLE TO CONNECT TO SERVER Remote printer mode error. Print server is unable to establish an SPX connection with the NetWare print server. Verify the NetWare print server is running and that all cables and routers are functioning correctly. 1E FAIL RESERVING PRINTER NUM The SPX connection to the print server was lost when the HP Jetdirect print server attempted to reserve the printer number. Can indicate a network or print server problem. Verify all cables and routers are functioning correctly. Try restarting the print server. 1F ERR NEGOTIATING BUFFER SIZE Failure detected when selecting the buffer size to use when reading print data from the file server. Can indicate a network problem. When the HP Jetdirect print server is configured for multiple file servers, the error is displayed on the configuration page only if none of the file servers successfully connected. 20 UNABLE TO LOGIN Failure detected when the HP Jetdirect print server tried to log onto the file server. Can be caused if the print server object does not exist on the file server, or when a security check prevents the print server from logging in. Verify the file server name and print server object name are correct. Use PCONSOLE to erase the print server object password, and create a new print server object. When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection. 21 UNABLE TO SET PASSWORD Failure detected when the print server tried to set the print server object password. (If the HP Jetdirect print server is able to log in without a password, it sets the password automatically.) Indicates a networking or security problem. Create a new print server object. When multiple file servers are configured, the error is displayed on the configuration page only if none of the file servers successfully connected. 22 UNABLE TO CONNECT TO SERVER Queue server mode error. Print server could not establish an NCP connection to the file server. Verify the correct file servers are connected. When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers successfully connected. 23 UNABLE TO ATTACH TO QUEUE Failure detected when the HP Jetdirect print server tried to attach to one of the queues assigned to the print server object. Can occur if no servers are allowed to attach to this queue, or if there is a networking or security problem. Use PCONSOLE to verify servers can attach to the queue, to delete the print server object from the list of queue servers (to have the the HP Jetdirect print server service other queues), or to delete the queue and create a new one (add the print server object to the list of queue servers). When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection. ENWW HP Jetdirect configuration page 145

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Error Code and Message
Description
1A PRINTER NUMBER NOT
DEFINED
A NetWare printer number for this printer has not been configured. Assign a valid printer
number to the HP Jetdirect print server. Use a NetWare utility (such as PCONSOLE),
the HP Jetdirect embedded Web server, or other tool to assign a printer number.
1B PRINTER NUMBER IN USE
Assigned NetWare printer number is already in use by another printer. Assign an
unused printer number. Can also occur when a print server is turned off and then on.
The error clears after the print server times out and detects the lost connection.
1C PRINT SERVER NOT DEFINED
File server does not contain a print server object that corresponds to the specified
NetWare node name. Use printer installation software, a NetWare utility (such as
PCONSOLE), or another tool to create the print server object.
When the HP Jetdirect print server is configured for multiple file servers, the error is
displayed on the configuration page only if none of the file servers connected.
1D UNABLE TO CONNECT TO
SERVER
Remote printer mode error. Print server is unable to establish an SPX connection with
the NetWare print server. Verify the NetWare print server is running and that all cables
and routers are functioning correctly.
1E FAIL RESERVING PRINTER
NUM
The SPX connection to the print server was lost when the HP Jetdirect print server
attempted to reserve the printer number. Can indicate a network or print server problem.
Verify all cables and routers are functioning correctly. Try restarting the print server.
1F ERR NEGOTIATING BUFFER
SIZE
Failure detected when selecting the buffer size to use when reading print data from the
file server. Can indicate a network problem.
When the HP Jetdirect print server is configured for multiple file servers, the error is
displayed on the configuration page only if none of the file servers successfully
connected.
20 UNABLE TO LOGIN
Failure detected when the HP Jetdirect print server tried to log onto the file server. Can
be caused if the print server object does not exist on the file server, or when a security
check prevents the print server from logging in.
Verify the file server name and print server object name are correct. Use PCONSOLE
to erase the print server object password, and create a new print server object.
When the HP Jetdirect print server is configured for multiple file servers, the error is only
displayed on the configuration page if none of the file servers made the connection.
21 UNABLE TO SET PASSWORD
Failure detected when the print server tried to set the print server object password. (If
the HP Jetdirect print server is able to log in without a password, it sets the password
automatically.) Indicates a networking or security problem. Create a new print server
object.
When multiple file servers are configured, the error is displayed on the configuration
page only if none of the file servers successfully connected.
22 UNABLE TO CONNECT TO
SERVER
Queue server mode error. Print server could not establish an NCP connection to the file
server. Verify the correct file servers are connected.
When multiple file servers are configured, the error is only displayed on the configuration
page if none of the file servers successfully connected.
23 UNABLE TO ATTACH TO
QUEUE
Failure detected when the HP Jetdirect print server tried to attach to one of the queues
assigned to the print server object. Can occur if no servers are allowed to attach to this
queue, or if there is a networking or security problem. Use PCONSOLE to verify servers
can attach to the queue, to delete the print server object from the list of queue servers
(to have the the HP Jetdirect print server service other queues), or to delete the queue
and create a new one (add the print server object to the list of queue servers).
When the HP Jetdirect print server is configured for multiple file servers, the error is only
displayed on the configuration page if none of the file servers made the connection.
Table 8-14
Error messages (continued)
ENWW
HP Jetdirect configuration page
145