HP 6535b Multimedia - Windows Vista - Page 20
A disc does not play automatically, A DVD movie is not visible on an external display
UPC - 884420171874
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● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ● Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores. ● Disable Sleep mode before playing the disc. Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning message asking if you want to continue. If this message is displayed, click No. After you click No, the computer may behave in either of the following ways: ◦ Playback may resume. - or - ◦ The playback window in the multimedia program may close. To return to playing the disc, click the Play button in your multimedia program to restart the disc. In some cases, you may need to exit the program and then restart it. ● Increase system resources by turning off external devices connected to the computer. A disc does not play automatically 1. Click Start and type autoplay in the Start Search box. As you type, search results are listed in the pane above the box. 2. In the results pane, click Autoplay. If prompted by User Account Control, click Continue. 3. Select the check box for Use AutoPlay for all media and devices, and then click Save. A CD or DVD should now start automatically when it is inserted into the optical drive. A DVD movie is not visible on an external display 1. If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays. 2. Configure the monitor settings to make the external display primary: a. Right-click on a blank area of the computer desktop, and select Personalize > Display Settings. b. Specify a primary display and a secondary display. NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display. To get information about a multimedia question not covered in this guide, select Start > Help and Support. The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Sleep mode and Hibernation. 14 Chapter 6 Troubleshooting ENWW