HP 690c HP DeskJet 690C Printer - Support Information - Page 74
Elsewhere in the World
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HP DeskJet and DeskWriter Printers Returning a Printer for Service Elsewhere in the World If a printer fails during or after the warranty period: 1. Follow the troubleshooting procedures in this document or the printer user's guide. 2. If the customer is unable to determine the cause of the failure, the customer should contact their local reseller or the nearest HP Sales and Support Office for instructions on returning your printer for service and repair. Notes Operating accessories (such as, optional plug-in cartridges, print cartridges, and software) should not be included with the printer unless the problem relates to an accessory. In the U.S., the power module should not be included with the printer unless instructed otherwise. Outside of the U.S., the power module should be included when returning the printer for repair.