HP 694c HP DeskJet 690C Printer - Support Information - Page 123
Troubleshooting Flowcharts - Self-Test
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Printing System Troubleshooting Troubleshooting Flowcharts Troubleshooting Flowcharts - Self-Test Section Self-Test Sect ion Run the printing s el f-tes t. Does the self-test match No the example in Printer Di agnos ti c Information? Yes Yes Control panel See Printer Diagnostic Information/Error Light Yes Indications. See "CSP205" and "CSP215 lights flashing? customer codes. No Is the printout No complete? Yes Return for service. See "CGT100" through "CPG115" customer codes. Is the print No quality good? See Print Quality Problems. See "CGT100" through "CPG115" customer codes. Printer noisy? Yes 1. Check for obstructions or loose parts. 2. Determine noise is excessive for product. No Go to the Macintosh or PC Connect Sections of the Flowchart No Yes Still Noisy? Return for service. See "CPN100" and CPN105" customer codes.