HP 728 HP Jornada 700 Series Handheld PC - (English) User Guide
HP 728 - Jornada - Handheld Manual
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- HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 1
HP Jornada 700 Series Handheld PC User's Guide Part number Fxxxx-xxxxx Printed in Singapore Edition 1 - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 2
ii HP Jornada 700 Series Handheld PC Copyright The information contained in this document is provided "as is" and is subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 3
how and why you want to connect 85 Creating Connections 88 Running the HP dialup Setup Wizard 91 Using your connections 102 7 | Optimizing your HP Jornada 113 Adding programs, fonts, sounds, and images...........114 Accessories 118 Using PC Cards, CompactFlash Cards, and Smart Cards 119 - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 4
your HP Jornada 144 8 | Troubleshooting 147 Maintaining your HP Jornada 147 Troubleshooting basic problems 149 Troubleshooting remote connections 157 Display 159 Resetting 159 9 | Support and service 163 Web site 163 Customer support 163 Service 163 Contacting Hewlett-Packard worldwide - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 5
Welcome | 1 1 | Welcome Congratulations on purchasing the Hewlett-Packard Jornada 700 Series Handheld PC (H/PC), a mobile device powered by the Microsoft® Windows® for Handheld PC (H/PC) 2000 operating system. The size and capabilities of the HP Jornada H/PC let you keep your most important business - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 6
2 HP Jornada 700 Series Handheld PC Using this guide This User's Guide will give you a quick and effective introduction to your HP Jornada. Although great care has been taken to ensure the accuracy of procedures and artwork, some of the screens displayed on your HP Jornada may differ from the ones - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 7
button before lifting the stylus.) For more information, see the Using your HP Jornada section in chapter 2. Troubleshooting information on connections This User's Guide -or- The ActiveSync Troubleshooter on your desktop PC. In the ActiveSync window, click File, Click Connection Settings, and then - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 8
4 HP Jornada 700 Series Handheld PC Software updates, device drivers, and lists of compatible accessories Up-to-date information on MS Windows for H/PC 2000-based devices Information on this release of MS Windows for H/PC 2000 The HP Jornada Web site at www.hp.com/jornada. The Microsoft Windows - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 9
batteries. · Expand your functionality with PC Card accessories. (See the Accessories section in chapter 7.) HP Jornada is your mobile computing companion. Several valuable features allow you to stay organized and in touch while you are on the road. For instance: · The HP Jornada viewer application - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 10
6 HP Jornada 700 Series Handheld PC Card or PC Card, safeguarding against loss of data while you are on the road-even if power is lost. HP Jornada programs Your HP Jornada already includes the full suite of software that you need to function as a mobile professional. Detailed information can be - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 11
between your HP Jornada and desktop PC partner with a single tap. · Yahoo Messenger-Send and receive messages instantly. Stay in touch with friends, family and associates whenever you are on line. · Remote Networking-Connect to a dial-up server, RAS account, or Internet service provider. · Terminal - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 12
8 HP Jornada 700 Series Handheld PC Special HP Applications On the Start menu, point to Programs, point to HP Applications, and then tap one of the following choices. · HP viewer-Display Calendar, Task, and Contact information (Pocket Outlook) in as much detail as you need so that you are always in - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 13
with this full-featured calculator from LandWare. Games · Solitaire-Pass the time at the airport, on the train, or during a not-so-interesting meeting or lecture with this classic game. Additional H/PC-compatible software is available for download from the HP Jornada Web site at http://www - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 14
10 HP Jornada 700 Series Handheld PC - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 15
| 11 2 | Getting started This section will help you start using your Hewlett-Packard Jornada 700 Series Handheld PC (H/PC). You will learn how to set up your HP Jornada, receive a brief introduction to MS Windows for H/PC 2000 operating system, and discover how to customize its features to work for - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 16
and other features of your HP Jornada. Appointment notification LED-Notifies you of scheduled appointments, alarms, and reminders. (For more information on setting alarms and reminders, see the Using Microsoft Pocket Outlook section in chapter 4.) HP hot keys-Allow one-touch access to your favorite - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 17
more information, see the Using the stylus and touch screen section in this chapter.) dc jack for ac power adapter-Connect your HP Jornada to ac power to charge the main battery. Battery charging LED-Indicates the charging status of the main battery while connected to ac power. Telephone connector - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 18
more information, see the Using PC Cards, CompactFlash Cards and Smart Cards section in chapter 7. For a list of recommended accessory cards, go to the HP Jornada Web site at www.hp.com/jornada.) Backup battery compartment-Holds a 3-V CR2032 coin-cell backup battery. (For information on replacing - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 19
release tab-Slide the tab to release the main battery for removal or replacement. Serial Port (RS-232C)-Connect your HP Jornada to your desktop PC to transfer files or synchronize Pocket Outlook data, or connect your HP Jornada directly to a printer, external modem, or other device. (For more - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 20
16 HP Jornada 700 Series Handheld PC Setting up your HP Jornada Follow the steps in this section to start using your HP Jornada for the first time. As part of the setup process, you will connect the ac power adapter, install the main battery, install the backup battery, and complete the MS Windows - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 21
side of your HP Jornada. 2. Connect the power cable to the ac adapter. 3. Plug the power cable into an ac power outlet. After you connect the ac adapter your HP Jornada will turn on automatically. However, you should install the main battery and install the backup battery before using your device - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 22
18 HP Jornada 700 Series Handheld PC Rechargeable Lithium-Ion batteries, unlike NiCD and NiMH batteries, are not subject to "memory effect," allowing you to fully recharge your batteries at any time regardless of battery power level. The main battery fits into the bottom of your HP Jornada, as shown - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 23
message appears on your screen indicating that backup battery power is low. (For detailed instructions on replacing the backup battery, see the Managing battery power section in chapter 7.) To install the backup battery 1. Remove the backup battery from the HP Jornada Quick Start Card. 2. Turn - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 24
20 HP Jornada 700 Series Handheld PC Installing the backup battery CompactFlash door shown open Coin-cell 3V CR2032 backup battery Backup battery compartment Backup battery cover in open position Be sure to close the backup battery cover before closing the CompactFlash door in order to avoid - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 25
the main battery, your HP Jornada will turn on automatically. At startup, the Hewlett-Packard welcome screen appears. Then, after a few moments, the MS Windows for H/PC 2000 Welcome Wizard begins. The Welcome Wizard presents a brief orientation that helps you to calibrate the touch screen and - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 26
reset button located on the left side of the HP Jornada keyboard. Your HP Jornada will restart automatically. Unsaved data in any open documents will be lost. For more information, see the Resetting section in chapter 8. Calibrating the touch screen Before you can use the stylus to navigate, you - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 27
Clock topic in online Help.) Setting the World Clock MS Windows for H/PC 2000 uses the system clock to monitor your alarms and appointments as well ensure proper synchronization of the most current files and appointments with your desktop PC. So make sure you set the correct time and date. To set - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 28
24 HP Jornada 700 Series Handheld PC Adding owner information You can set MS Windows for H/PC 2000 to display owner information, such as your name, address, and telephone number. You can also type a note to be displayed; for example, offering a reward for the safe return of your HP Jornada. To - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 29
. You can also drag the slider down to move the toolbar buttons under the menus. Using Help on your HP Jornada You can get Help for specific programs, including MS Windows for H/PC 2000, as follows: • For detailed procedures and overview information about a program, on the Start menu, tap Help, and - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 30
can also set options in the Power control panel to turn your HP Jornada on and off automatically. For example, you can set your HP Jornada to turn on when you tap the touch screen with the stylus. To conserve battery power, you can set HP Jornada to auto-suspend or to turn itself off after a preset - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 31
off your HP Jornada. Check for either the or symbols in the status area of the task bar at the lower right of the Jornada display screen. If either character (international versions only). International versions of the HP Jornada have slightly different keyboard layouts. When using Terminal Server - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 32
28 HP Jornada 700 Series Handheld PC Using HP Jornada settings The HP Jornada settings application gives you access to many useful controls. Use the HP Jornada settings control panel to: • Adjust your screen brightness and contrast in different lighting conditions • Adjust speaker volume or quickly - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 33
Chapter 2 | Getting started | 29 HP Jornada Audio buttons Microphone Volume decrease button Status LED Volume increase button Play/Pause button Audio button lock When you press the Play button, Windows Media - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 34
30 HP Jornada 700 Series Handheld PC When an audio file is being played, appointment notification will not sound (even if sound and reminders have been set in the control panel), however, the appointment notification light will still flash. When playing MP3 music files through the HP Jornada builtin - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 35
your HP Jornada and a corporate network or home desktop PC over the Internet or by telephone line Connecting for the first time You can connect your HP Jornada to a desktop PC using a serial connection (with either the docking cradle-optional for the HP Jornada 710-or the serial sync cable), a USB - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 36
with the most recent information. For example: • Keep your Pocket Outlook data current by synchronizing your HP Jornada with Microsoft Outlook 2000 on your desktop PC. (Inbox synchronization with Outlook Express is not supported.) • Synchronize Word and Excel documents, Access and other ODBC - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 37
PC. • Microsoft® Money 2000-Synchronize the accounts on your HP Jornada with the US version of Microsoft Money 2000 on your desktop PC. Please Note: Some software programs on the Microsoft CD-ROM are designed for Pocket PC devices, and are not compatible with your HP Jornada 700 Series Handheld PC - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 38
your HP Jornada. Be sure to install only programs that are compiled for the StrongARM SA111X processor family. Installing Microsoft ActiveSync The minimum PC requirements for running Microsoft ActiveSync are as follows: • Microsoft® Windows® 2000, Microsoft® Windows NT® Workstation 4.0 with Service - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 39
Connecting by infrared, later in this chapter. Your HP Jornada will automatically detect the connection method (serial or USB) that you have used to connect to your desktop PC. Connect the cable type of your choice according to the instructions below, click Next, and ActiveSync will prompt you - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 40
36 HP Jornada 700 Series Handheld PC Connecting by serial port The HP Jornada uses a serial port to communicate with a desktop PC. Use the serial sync cable that was included with your HP Jornada to connect either the device or the cradle (optional on the HP Jornada 710) to a 9-pin serial - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 41
Chapter 3 | Connecting to your desktop PC | 37 To connect via serial port using the docking cradle (optional on the HP Jornada 710) 1. Connect the 9-pin end of the sync cable to a serial port on your desktop PC. 2. Slide the port cover on the back of the docking cradle to the right to expose the - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 42
synchronize files with your home computer while the docking cradle is connected to your office PC, you can connect your HP Jornada directly to a desktop PC using only the serial sync cable. (See Connecting by serial port earlier in this chapter.) You can also connect and synchronize by infrared. For - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 43
set options for synchronizing Pocket Outlook data, e-mail messages, and files between your HP Jornada and desktop PC. To establish a partnership 1. When the New Partnership dialog box appears on your desktop PC screen, click Yes to synchronize, and then follow the instructions to complete the New - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 44
works with the HP Jornada H/PC; however, USB and infrared connectivity are not supported by Windows NT. A serial sync cable and cradle (optional on the HP Jornada 710) with serial/USB capability are included with your Jornada. Additional cables and cradles are available as optional accessories. - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 45
Windows 2000 Yes Yes Yes Windows NT No Yes No Checking connection methods on your H/PC and desktop PC One possible source of trouble with making connections may be incompatible connection settings on either your HP Jornada or your desktop PC. To check and set the desired connection method on your - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 46
in ActiveSync on your desktop Computer 1. Depending upon your connection method, verify that the sync cable from your docking cradle (optional on the HP Jornada 710) or HP Jornada is connected to the listed serial port in the Connection Settings dialog box, or that Allow USB Connection with this - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 47
to open the ActiveSync Troubleshooter. Connecting to your desktop PC After you have established a partnership, you have several options for connecting your device to your desktop PC in the future. You can set Microsoft ActiveSync to automatically detect your HP Jornada and establish a connection - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 48
using a cable or cradle (optional on the HP Jornada 710). Many notebook computers have built-in infrared ports; however, you may need to install and configure an infrared port on a desktop PC. To install the port, follow the manufacturer's instructions. More information about infrared drivers for - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 49
using a sync cable or a docking cradle. To configure Microsoft ActiveSync for infrared connection 1. Open the ActiveSync window. 2. Choose Connection Settings from the File menu. 3. Click on Allow serial cable or infrared connection to this COM port. To configure your HP Jornada for infrared - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 50
46 HP Jornada 700 Series Handheld PC the desktop PC. Contacts, Calendar, and Task information and information from any other services you choose to synchronize will be copied from the desktop PC to your HP Jornada. If you choose Browse, your HP Jornada will be connected as a guest. As a guest, you - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 51
Properties on the File menu. The Mobile Device window on your desktop PC displays the contents of your HP Jornada. Synchronizing data Microsoft ActiveSync enables you to synchronize data between your HP Jornada and desktop PC, so the names you add to your Contacts database and the appointments - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 52
HP Jornada 700 Series Handheld PC connected. You can also synchronize at any moment by choosing clicking on the Synchronize button on the toolbar in the ActiveSync window. Do not remove your HP Jornada from the docking cradle, disconnect the sync cable, or turn off your HP Jornada service, - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 53
task) has been modified on both the desktop PC and on the HP Jornada, ActiveSync will indicate that a Synchronization conflict has occurred leaving the data on both computers unchanged. You can resolve each conflict manually, at the time of synchronization, or you can resolve conflicts automatically - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 54
you can synchronize remotely, the desktop PC or network server must be configured for Remote Access Services (Windows NT) or Dial-Up Networking (Windows 95/98), and you must create a connection on your HP Jornada by using either the HP Jornada dialup application or the Remote Networking program. For - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 55
must be set to receive incoming calls. (Refer to the instructions from the manufacturer of your desktop PC modem.) • Dial-up Networking (Windows 95/98) or Remote Access Service (Windows NT) must be set up and configured so that your target PC can act as a server. (See your Windows documentation for - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 56
HP Jornada 700 Series Handheld PC • Microsoft ActiveSync must be set up on the target PC (for instructions, see the Installing Microsoft ActiveSync section in this chapter). The synchronize setting on the Sync network (Ethernet) and Remote Access Service (RAS) server connection with this desktop - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 57
Chapter 3 | Connecting to your desktop PC | 53 5. Tap TCP/IP Settings, and then tap the General the connection you will use from the list. All connections you have created either with the HP Jornada dialup application or Remote Networking will appear in this list. -or- If you are connecting over a - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 58
54 HP Jornada 700 Series Handheld PC Transferring files You can copy files between your HP Jornada and desktop PC by dragging icons all. When Microsoft Office files are converted to their corresponding Pocket Office formats, the Pocket Office files are compressed, so they require much less storage - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 59
your Hewlett Packard Jornada Handheld PC (H/PC), you can keep in touch with your office, home, and clients through email and the Internet. You can connect in many ways using your HP Jornada and various accessories. This chapter will guide you through the options best suited to your needs. Pocket - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 60
56 HP Jornada 700 Series Handheld PC To start Pocket Outlook · On the Start menu, point to Programs, point to Pocket Outlook, and tap either Calendar, Contacts, Inbox, or Tasks. -or- Press one of the Calendar, Contacts, Inbox, or Tasks hot keys. To switch quickly from one Pocket Outlook applications - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 61
, point to Programs, point to Pocket Outlook, and then tap Calendar. service you set up in Inbox or the HP Jornada dialup application PC. Your HP Jornada will remind you about your appointments and meetings by playing a sound, flashing the notification light, and/or displaying a message on the screen - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 62
58 HP Jornada 700 Series Handheld PC Managing names and addresses with Contacts The share Contacts information with other MS Windows for H/PC 2000-based mobile device users. To create a new contact 1. On the Start menu, point to Programs, point to Pocket Outlook, and tap Contacts. -or- Tap the - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 63
. To create a new task 1. On the Start menu, point to Programs, point to Pocket Outlook, and tap Tasks. -or- Tap the Tasks hot key. 2. On the File menu your e-mail by synchronizing with your desktop PC or by connecting to a mail server through an Internet or network account. (For more information, - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 64
60 HP Jornada 700 Series Handheld PC Using HP viewer HP viewer gives you a quick and versatile way to view the information in your Pocket Outlook Calendar, Contacts, and Tasks databases. HP viewer displays the information you choose in as much detail as you want, including detailed contact - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 65
· Tap the appropriate icon on the left side of the HP viewer window. Viewing Calendar information HP viewer lets you view your calendar in Day, Week, Month, n-Month view. · Tap the Calendar icon on the left side of the HP viewer window to display Calendar information. · Tap a View button on the - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 66
62 HP Jornada 700 Series Handheld PC To enable Day Zoom in n-Month View, Month View, or Week View event to display detailed information about that event. Use Month View to display 5 weeks of data on a single screen, or use n-Month View to display calendars for up to 6 months at a time. Tap a day to - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 67
quick notes to yourself. You can save this information in HP quick pad or create appointments, tasks, e-mail messages, and even Pocket Word documents from a single application. With quick pad, you can check the date and time at a glance, review your current appointments and tasks, and quickly find - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 68
HP Jornada 700 Series Handheld PC To save information in HP the Pocket Outlook databases. • Tap As New Pocket Word Document to create a Pocket Word HP info exchange allows you to send and receive Contacts, Calendar and Task items between your HP Jornada and other IrDA-equipped, non-Windows powered PDA - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 69
only on your HP Jornada - no additional software is required for IrDA equipped PDA devices. Sending data to a non-Windows PDA device To send PIM information from your HP Jornada to a non-Windows PDA device: 1. Highlight items to send in your PIM application. 2. Make sure the PDA device is powered - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 70
66 HP Jornada 700 Series Handheld PC HP info exchange menu items in Pocket Outlook Contacts Receiving data from a non-Windows PDA device To receive PIM information on your HP Jornada from a non-Windows PDA device: 1. Set the PDA device to beam selected item(s). 2. Align the PDA device IR window so - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 71
HP Jornada PIM applications are mapped to the data fields on the PDA device to allow capture of important PIM information. Supported field mappings include: • Supports sending and receiving multiple contacts, appointments and tasks. • A number of Pocket browsers on a desktop PC. Voice Recorder is - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 72
68 HP Jornada 700 Series Handheld PC To record and to play a voice memo with Voice Recorder 1. On the Start menu, point to Programs, point to Accessories, and then tap Voice Recorder. -or- Press the Voice Recorder hot key. 2. Tap the Record button on the toolbar. A beep sounds when recording begins, - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 73
Recycle Bin and cannot be recovered. • Adjust the amount of storage memory available on your HP Jornada using the Memory tab in the System control panel. • Add more memory to your device with a CompactFlash Card or PC Card. (For a list of recommended cards, go to the Hewlett-Packard Web site at www - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 74
70 HP Jornada 700 Series Handheld PC - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 75
down to business | 71 5 | Getting down to business Your Hewlett-Packard Jornada 700 Series Handheld PC can help you stay productive and be efficient, even when you are away from your desktop or notebook PC. You have access to Microsoft Pocket Office and other pre-installed programs to help you - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 76
72 HP Jornada 700 Series Handheld PC Working with Microsoft Pocket Office Microsoft Pocket Office makes it easy to work in the familiar Office environment, even when you are away from your desktop or notebook PC. You can start any of the Pocket Office programs by double-tapping the appropriate icon - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 77
tap Full Screen. Using Microsoft Pocket PowerPoint You can deliver professional online presentations with Pocket PowerPoint. Simply create the presentation in Microsoft PowerPoint 97 on your desktop PC and transfer the presentation to your device. You cannot create slides on your HP Jornada; however - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 78
74 HP Jornada 700 Series Handheld PC To start Pocket PowerPoint · On the Start menu, point to Programs, point to Office, and tap Microsoft Pocket PowerPoint. -or- Double-tap the Microsoft Pocket PowerPoint icon on the desktop. To show a presentation 1. Using Microsoft ActiveSync, copy the - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 79
data visible as you scroll through a sheet. Pocket Excel allows you to save workbooks in several file formats so that your files can be opened by other users or other programs. If you transfer workbooks between your HP Jornada and desktop PC, Microsoft ActiveSync automatically converts the files to - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 80
76 HP Jornada 700 Series Handheld PC workbooks cannot be synchronized. Using Microsoft Pocket Access You can use Pocket Access to view and update data derived from Microsoft Access, Microsoft SQL Server, and other ODBC databases on your HP Jornada. You can open the database and update data in the - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 81
field allows Pocket Access to HP parallel printer cable User's Guide that came with your HP Jornada. · By connecting via infrared port (only with an infraredequipped PCL printer). · By transferring the file to your desktop PC and printing it from within a program on the desktop PC. For instructions - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 82
print options as necessary. 5. Tap OK, and then line up the infrared port on your HP Jornada with the infrared port on the printer. Using Microsoft InkWriter InkWriter, a text, graphics, and ink processor with Rich Ink technology, makes it easy to write and draw the way you do on paper, but with - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 83
up data with ActiveSync on your desktop PC If you have established a partnership between your HP Jornada and desktop PC, you can set ActiveSync to back up data automatically each time you connect. You can also back up your HP Jornada manually any time you want. ActiveSync lets you decide whether - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 84
the serial sync cable or remove your HP Jornada from the cradle (optional on the HP Jornada 710), remove the CompactFlash card (if installed), and perform a soft reset on your HP Jornada. See the Resetting your HP Jornada section in chapter 9. Using the HP Jornada backup application To ensure - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 85
protection, you can copy the backup file (*.dbe or *.dbb) from your HP Jornada to your desktop PC. Restoring data with HP backup To restore from a backup file 1. First, remove the backup battery, the main battery, and the ac Power adapter. Wait for five full minutes, then reinstall ac power and the - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 86
82 HP Jornada 700 Series Handheld PC 5. After completion, perform a soft reset before using your HP Jornada (see the Resetting section in chapter 8). When you restore, your HP Jornada must have the same regional settings as when you completed the backup. Otherwise, you will not be able to restore - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 87
Chapter 5 | Getting down to business | 83 That's all there is to it! Now you are ready to share instant messages with family, friends and associates. For more detailed information about using Yahoo! Messenger, go to the Yahoo! Messenger help page on the Web at: http://help.yahoo.com/help/us/mesg/ - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 88
84 HP Jornada 700 Series Handheld PC - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 89
e-mail | 85 6 | Accessing e-mail With your HP Jornada Handheld PC (H/PC), you can keep in touch with your office, home, and clients through e-mail and the Internet. You can connect in many ways using your HP Jornada and various accessories. This chapter will guide you through the options best suited - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 90
application, check the glossary at the end of this User's Guide. Accessing e-mail, the Internet, and corporate intranets Typical personal Internet connection If you want e-mail and Internet service only (with no access to a company network), you will need: • An installed modem-If your HP Jornada - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 91
more information about compatible PC Card modems and other PC Card communication devices, go to the HP Jornada Accessories page on the HP Jornada Web site at www.hp.com/jornada.) • A PPP (Point-to-Point Protocol) or SLIP (Serial Line Internet Protocol) account-An Internet service provider (ISP) will - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 92
88 HP Jornada 700 Series Handheld PC on-site network connection If you want corporate e-mail and Internet service only (with no access offsite), you will need: • cable with the appropriate connector for your NIC • For detailed instructions on how to connect your HP Jornada to a network via LAN cable - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 93
supports a variety of available PC Card modems*. (Check www.hp.com/jornada for more information on compatible PC card modems.) Follow the manufacturer's instructions included with the PC Card modem to install and configure it for use with your HP Jornada. Getting an account with an Internet service - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 94
90 HP Jornada 700 Series Handheld PC Your ISP will be able to give you all the configuration information you need to connect your HP Jornada to the Internet and e-mail service. Be sure to note the following: • Your account user name. • Your account password. • Telephone number of your ISP modem. • - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 95
this is the first time you have used HP dialup, follow the instructions on your screen to complete the Setup Wizard and create a connection to your Internet service provider or corporate network, and set up e-mail and Web services. Each tab on the HP dialup window has a corresponding section in the - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 96
HP Jornada 700 Series Handheld PC Domain If your service provider requires you to specify a domain when you log on (for example, when connecting to a Windows® NT® network), select the Network Domain check box, and then type the domain name in the box. Internet Service boxes will guide you through - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 97
can create another by tapping the New button on the HP dialup Service Provider Tab. Then, follow the Setup Wizard to create a new ISP connection. E-mail Service Select your service provider's e-mail protocol from the drop-down list. Inbox supports both the POP3 and IMAP4 protocols. POP3 OpenMail is - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 98
94 HP Jornada 700 Series Handheld PC to change other connection options, click Change to display the Connection Options dialog box. You can also change the connection settings and download settings later from within the Inbox program. For more information, see Inbox Help. Under Download Options you - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 99
to an analog telephone line. If you are using a PC Card modem, follow the instructions provided by your modem manufacturer for connecting to a telephone line type supported by your modem. To connect an analog telephone line to your HP Jornada 1. Connect the telephone cord to the telephone jack - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 100
96 HP Jornada 700 Series Handheld PC 2. Select your service provider from the list. (A service provider may be either an Internet Service Provider (ISP) or a corporate network.) 3. Select your dialing location from the list. 4. Verify that the phone number box displays the dialing string exactly as - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 101
from several manufacturers as PC Card accessories. (For a list of recommended PC Card NICs, go to the Hewlett-Packard Web site at www.hp.com/jornada.) Install the PC Card NIC in the PC Card slot on your HP Jornada, and then attach the network cable according to the instructions provided by your card - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 102
98 HP Jornada 700 Series Handheld PC In addition to the PC Card NIC, you will need to install the appropriate driver software to configure the NIC. Drivers for the following LAN cards are included on the HP Jornada: Socket LP-E LAN card Proxim RangeLAN2 wireless LAN card Cisco Aironet 4800 series - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 103
to the network with your HP Jornada 1. Insert the NIC into the PC Card slot on your HP Jornada and connect the network cable. The network will establish a share/filename. Windows Explorer keeps a list of the most recently used Internet and network resources, so you will not have to type the path each - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 104
100 HP Jornada 700 Series Handheld PC Creating and modifying connections You may set up more than one connection using HP dialup; for example, you may create separate connections for access to your personal e-mail and for network access. After you have set up the first e-mail/Internet or network - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 105
manually. Before you can dial up, you will need to: • If your HP Jornada does not have a built-in modem or you do not want to use the built-in modem, install and configure a PC Card modem*. Follow the instructions provided by your modem manufacturer. • Establish an account with an Internet Service - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 106
102 HP Jornada 700 Series Handheld PC you can use Inbox, you need to set up an e-mail service. See the Using Inbox section later in this chapter. To set use the Inbox program to send and receive e-mail over the Internet with your HP Jornada. You can also exchange e-mail over your company's intranet, - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 107
the Inbox program. To set up an e-mail service 1. On the Start menu, point to Programs, point to Pocket Outlook, and then tap Inbox. 2. In Inbox, on the Services menu, tap Options. 3. On the Services tab, tap Add. 4. The Mail Service Setup wizard will guide you through the steps required to create - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 108
3). If you send messages directly from your HP Jornada, you will first need to configure a connection to your ISP or network, and then set up an e-mail service. You can use the HP dialup application to set up both the connection and the e-mail service, or you can create a connection using Remote - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 109
the options you want for the selected service. Attachments When you send an attached file, such as a Pocket Word file, be sure the recipient can read the file type you are sending. Pocket Word files (.pwd) can only be read by other H/PC 2000 devices such as the HP Jornada. You can choose to save the - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 110
106 HP Jornada 700 Series Handheld PC Inbox supports the use of MIME encoding for binary attachments; however, you must be sure that both the sender's and the recipient's mail servers also support MIME. If your mail server does not support MIME encoding, file attachments that you receive may be - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 111
Internet Explorer 4.01 for H/PC You can use MS Internet Explorer for H/PC to browse the Web or your corporate intranet with your HP Jornada. Internet Explorer allows you to view Web sites directly on your HP Jornada, download up a service provider before you can browse the Web. Use either HP dialup - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 112
108 HP Jornada 700 Series Handheld PC 6. Use the other Internet Options tabs to set information such as Default Pages, Cache, History, Security and Advanced features. 7. When you are finished, tap OK to save the changes. If you set up AutoDial in Internet Explorer, you can connect to the Internet - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 113
upon the outstanding content delivery features of the Microsoft Internet Explorer Web browser for desktop PCs, Microsoft Internet Explorer for Handheld PC has been specially created to work efficiently on the compact HP Jornada Handheld PC. Most Web animations and graphical elements display well on - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 114
110 HP Jornada 700 Series Handheld PC For developers, an HP embedded Java virtual machine. · HP ChaiVM allows development of custom Java applications for use on the HP Jornada H/PC. ChaiVM is an HP developed virtual machine, compliant with the Java™ Virtual Machine Specification, and tailored - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 115
slowly, or causing the Jornada to freeze. It is a good idea to periodically clear the ChaiVM cache to remove these unwanted files and free up the memory they consume. To clear the cache in HP Chai VM 1. Tap Start, tap Programs, tap HP Applications, and then double-tap HP ChaiVM. 2. Tap Options to - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 116
112 HP Jornada 700 Series Handheld PC - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 117
, and desktop wallpaper. • Using accessories-Use CompactFlash cards, PC Cards, and Smart Cards to expand the storage capacity, security and power of your HP Jornada. • Managing memory-Learn how to allocate storage and program memory for optimal performance. • Managing battery power-Learn how to - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 118
can add even more functionality to your HP Jornada by installing third party software. A wide variety of commercial software is available for the MS Windows for H/PC 2000 operating system, ranging from custom business applications and system utilities to games and entertainment. Some programs are - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 119
.) Many other useful programs are available from the HewlettPackard Web site at www.hp.com/jornada. Hewlett-Packard does not support the use of programs that have not been certified by Microsoft. Typically, you install software to your H/PC by first loading the installation files onto your desktop - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 120
HP Jornada 700 Series Handheld PC 4. Double-click the *.exe file. · If the program includes an installer program (typically named Setup.exe or Install.exe), double-click the installer program on the desktop PC and installation wizard will begin. Follow the directions on the screen. Once the software - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 121
for use in Pocket Word documents and Pocket Excel spreadsheets. Because fonts take up a significant amount of storage memory, install only the fonts you need, and delete those you do not need. (The built-in fonts cannot be deleted.) To add fonts 1. Connect your HP Jornada to a desktop PC, and then - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 122
The following optional accessories also are available from Hewlett-Packard. (HP item numbers are listed in parentheses.) Check the Hewlett-Packard Web site at www.hp.com/jornada for updates to this list. • Serial sync cable (HP F1258A)- Connect your HP Jornada to a serial communications port on - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 123
your HP Jornada | 119 or Windows 2000) or USB port (Windows 98 and Windows 2000 only). Includes serial sync cable and USB cable. • ac Adapter (HP F1279B)- Connect to ac power anywhere in the world with this World Wide Voltage adapter • Standard Battery (HP F1281A)-Rechargeable Li-ion battery pack - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 124
The HP Jornada accommodates PC Cards, CompactFlash Cards and Smart Cards separately or in combination. Many PC Cards use considerable power, and can quickly drain your battery. Connect to ac power while using PC Cards. PC Card and CompactFlash memory modules appear as folders in the My Handheld PC - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 125
Card The Smart Card fits in the slot on the left side of the HP Jornada just above the PC Card slot. For the information about Smart Card applications for your HP Jornada, go to the HP Jornada Web site at: www.hp.com/jornada To install a Smart Card • Carefully slide the card face down into the Smart - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 126
122 HP Jornada 700 Series Handheld PC To remove a Smart Card • Grasp the Smart Card firmly and pull it gently out of the Smart Card reader slot. CompactFlash Card The CompactFlash Card - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 127
place. Do not use excessive force installing or removing a PC Card, Smart Card or CompactFlash Card. Managing memory The memory on your HP Jornada is allocated between storage memory and program memory. You can system memory 1. Close all open documents and exit any applications that are running. - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 128
need, or transfer them to your desktop PC for storage and delete them from your HP Jornada. • Clear the cache in HP Chai VM, removing unneeded temporary files to free up storage memory. (See Clearing the HP ChaiVM cache in chapter 6 for detailed instructions.) You can increase the storage memory by - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 129
will provide up to 9 hours of continuous use without recharging. Actual battery life will vary depending on screen brightness, what applications you use, and operating conditions. When the main battery runs very low, your HP Jornada will shut down, and you will be unable to restart it until you - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 130
Handheld PC Ensure that the backup battery is in good condition before you remove the main battery. If the backup battery is low or you are not sure, connect to ac power before you remove the main battery. To replace the main battery 1. Turn off your HP Jornada and disconnect the serial sync cable - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 131
Chapter 7 | Optimizing your HP Jornada | 127 compartment. (Be careful not to damage the stylus or the battery compartment.) 4 Make sure that the backup battery cover is open and insert the replacement battery printed side up into the battery compartment. 5 Close the backup battery cover to secure - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 132
Jornada 700 Series Handheld PC Do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing hazardous chemicals. Replace batteries with only the types recommended in this User's Guide. Discard used batteries according to the manufacturer's instructions - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 133
use; however, certain tasks require more battery power and deplete the main battery faster. Follow these tips to maximize battery life. Setting auto-suspend To conserve battery power, MS Windows for H/PC 2000 will automatically turn off or suspend your HP Jornada after a period of continuous idle - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 134
Control Panel, and then double-tap the Power icon. -or- Tap the HP settings hard icon, and then tap the battery icon on the HP settings window. 2. On the Power On tab, select Touch screen to Power On. Setting the Jornada display to automatically dim or turn off Dimming or shutting off the display on - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 135
connected. • Turn off sounds-Use the HP settings application to mute the HP Jornada speaker, or use the Sound & Volume control panel to turn on only the most necessary system sounds. • Avoid using PC Cards while on battery power-Some PC Cards (especially PC Card modems) use considerable power and - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 136
control panel to set options for establishing a connection between your HP Jornada and desktop PC. • Dialing-Use the Dialing control panel to manually create dialing locations and set dialing options for connecting to a service provider or remote computer. • Display-The Display control panel allows - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 137
you to set options for how quickly characters repeat when you hold down a key on your HP Jornada keyboard. • Network-Use the Network control panel to configure your network interface cards and drivers, and to type your user name and password for connecting to a network. • Owner-The Owner control - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 138
134 HP Jornada 700 Series Handheld PC • World Clock-The World Clock control panel screen) give you onetouch access to your favorite programs. Simply press a hot key or tap a hard icon to open the corresponding program. Use the HP hot key application to assign any program or file on your HP Jornada - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 139
Chapter 7 | Optimizing your HP Jornada | 135 When you start the HP hot keys application, the current hot key assignments are displayed in a list on the Hot keys tab. The default key assignments correspond to the program icons printed on the HP hot keys. You can also customize the hot keys to fit - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 140
136 HP Jornada 700 Series Handheld PC Using the HP settings application The HP settings application allows you to change or adjust display and sound settings and allows you to check the status of constantly changing information about your HP Jornada at a glance, such as available memory and battery - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 141
Bass/Treble Settings dialog, use the slider controls to adjust the bass and treble settings to the desired level. Customizing HP settings profiles Your HP Jornada has four preset HP settings profiles on both the Display Profiles and Volume Profiles tabs You can launch any profile on either tab by - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 142
138 HP Jornada 700 Series Handheld PC To change HP settings profiles 1. On the Start menu, point to Programs, point to HP Utilities, and then tap Settings. -or- Press the HP settings hard icon. 2. On the either the Display Profiles or the Volume Profiles tab, select the profile you want to change. - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 143
Optimizing your HP Jornada | 139 Displaying power and memory information The HP Settings window also displays the power status of your main battery. The Memory owner and return your HP Jornada. You may have entered your name and address as part of the MS Windows for H/PC 2000 Welcome Wizard. If - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 144
140 HP Jornada 700 Series Handheld PC address or to offer a reward for the safe return of your HP Jornada). To display your owner properties information each time you turn on your HP Jornada, on the Identification tab under At Power On, select the Display Owner Identification check box. HP security - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 145
enable primary password protection. With primary password protection enabled, you must enter your password each time you start your HP Jornada or open the HP security application. To set a primary password and enable primary password protection: 1. On the Primary tab, tap the Primary Password text - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 146
142 HP Jornada 700 Series Handheld PC To remove your primary password: 1. On the Primary tab, highlight the text (double tap) in the Password text input box, then press the delete key. 2. - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 147
Chapter 7 | Optimizing your HP Jornada | 143 your reminder password after a set number of failed primary to access your HP Jornada, and any attempts to modify the password settings. You can view the log on your HP Jornada or export it as a file to save, view or edit on your desktop PC. To enable - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 148
buy a power cable for the country you are visiting in a local store or HP distributor. • Modem card and cable-If you do not have an HP Jornada with internal modem, you'll need your PC Card modem* to connect to the Internet or dial in to your office. • Access numbers-Check with your service provider - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 149
computer and to a PC Card or CompactFlash Card. Carry the storage card with you-if your HP Jornada loses power during the trip, you will be back up and running in no time. For more info, see the Backing up section in chapter 5. • Charge batteries-Make sure that your main battery is fully charged and - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 150
146 HP Jornada 700 Series Handheld PC - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 151
display • Troubleshoot problems connecting by infrared • Reset your HP Jornada Maintaining your HP Jornada When treated properly, your HP Jornada will be a reliable desktop PC companion. Follow these tips to ensure long and trouble-free use: Keep the unit clean Touching the HP Jornada screen with - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 152
148 HP Jornada 700 Series Handheld PC Be careful not to get sand and dirt inside the unit. If you think your HP Jornada has sand or dirt inside the unit case, contact your authorized Hewlett-Packard dealer. Follow general safety precautions To keep your HP Jornada in good operating condition, follow - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 153
8 | Troubleshooting | 149 Troubleshooting basic problems If you have a specific problem, review the information below to see if you can quickly find the answer. Or, visit the HP Jornada Web site at www.hp.com/jornada for current information about common difficulties. Problem HP Jornada does not - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 154
150 HP Jornada 700 Series Handheld PC Problem HP Jornada automatically shuts down/suspends. HP Jornada locks up when running applications. Diagnosis/Remedy Main battery is too low to run device. When a critically low-battery condition is encountered, the HP Jornada initiates a safety shutdown. - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 155
and charge the main battery. There is insufficient program memory or the memory needs to be refreshed. For detailed instructions on making more memory available, see the Memory management section in chapter 7. You can add additional memory to your HP Jornada. See the Accessories section in chapter - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 156
152 HP Jornada 700 Series Handheld PC Problem Insufficient memory error occurs when running an application. HP Jornada does not detect a PC Card. Diagnosis/Remedy HP Jornada has run out of program memory for the application. For detailed instructions on making more program memory available, see - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 157
Chapter 8 | Troubleshooting | 153 Problem HP Jornada will not establish a connection with a desktop PC. Backup file created with the HP backup application on another HP handheld device cannot be restored to the HP Jornada. While performing full restore from ActiveSync, a warning message appears - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 158
Series Handheld PC Problem Unable to synchronize through USB port. The HP viewer seems to launch slowly. Diagnosis/Remedy The wrong version of Microsoft ActiveSync is installed on your desktop PC. Ensure that you have installed the version of Microsoft ActiveSync included with your HP Jornada 700 - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 159
a backup file on your desktop PC or a CompactFlash card. Sender's or recipients' mail server does not support MIME encoding. Turn off MIME encoding. If you created your e-mail service using HP dialup, see Creating and modifying connections in chapter 6 for instructions on changing settings for the - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 160
to your HP Jornada. See the Accessories section in chapter 7 for a list of accessories that will increase your HP Jornada memory. Install software for StrongARM SA1100 or SA1110 SW processors only. Earlier versions of HP handheld devices (except for Jornada 820 series) use a different processor type - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 161
tab, tap the Recalibrate button and follow the prompts on the screen. Troubleshooting remote connections This section offers troubleshooting help for trying to connect your HP Jornada to other computers. For problems communicating with your desktop, see Microsoft ActiveSync Help. Unable to dial - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 162
158 HP Jornada 700 Series Handheld PC Options tab described in the previous step, connection • Verify that the network you are attempting to connect with supports PPP (Point-to-Point protocol) or SLIP (Serial Line Internet Protocol). • Verify that you have the correct dialing location selected. - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 163
If you are having trouble viewing your data, here are some suggestions. Screen is blank If your HP Jornada fails to respond when you briefly press the On/Off button, be sure you have pressed the button firmly. If that does not work: • Make sure the main battery is installed properly. • Adjust - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 164
application). For more information on backing up data, see the Backing up and restoring data section in chapter 5. Soft reset Perform a soft reset after restoring data from a backup file or when your HP Jornada appears to be frozen or locked up. To perform a soft reset 1. Disconnect the sync cable - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 165
to your desktop PC or to a PC Card or CompactFlash Card. (For more information, see the Backing up and Restoring data section in chapter 5.) To perform a factory default reset 1. Disconnect all cables, including the ac adapter from your HP Jornada. 2. Remove the backup battery. For more information - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 166
162 HP Jornada 700 Series Handheld PC 4. Wait at least 5 minutes, then reconnect the ac adapter, reinstall the main battery, and then reinstall the backup battery. (For more information, see the Setting up your HP Jornada section in chapter 2.) Your HP Jornada should turn on automatically and - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 167
from a computer via the Internet, go to www.hp.com/jornada. Customer support If you have questions that this User's Guide or the Web site does not answer (after checking the contents and index), you can contact Hewlett-Packard Worldwide Support and Services for Handheld Products at the telephone - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 168
164 HP Jornada 700 Series Handheld PC Before you contact us for help, be sure to: 1. Review the manuals whenever possible. 2. Have the following information about the product: · Model number · Serial number · Purchase date 3. Have your product ready to use. The support personnel may ask you to run - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 169
Mexico (Mexico City) Mexico (outside Mexico City) Netherlands New Zealand Norway Philippines Poland Portugal Russia Singapore South Africa Spain Chapter 9 | Support and service | 165 45-39-294099 358-20347288 33-1-43623434 49-1-805258143 30-1-6896411 800-967729 36-1-3430310 91-11-6826035 62-21 - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 170
166 HP Jornada 700 Series Handheld PC Sweden Switzerland (German) Switzerland (French) Taiwan Thailand Turkey UK USA Pre-sales Information Support & Service Venezuela (in Caracas) Venezuela (outside Caracas) Vietnam 46-8-6192170 41-1-4332728 41-1-4332729 886-2-27170055 66-2-6614000 90-212-2245925 - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 171
using this or any other equipment, you should stop working and review this chapter. If the discomfort continues, stop using the equipment and and properly adjusted equipment may not be sufficient to eliminate all potential problems. How you perform your computer activities is also important. What - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 172
HP Jornada 700 Series Handheld PC advice immediately. Typically, the earlier a problem is diagnosed and treated, the easier it tissues, especially in the hands and arms, and the prolonged use of keyboards Try to avoid excessive contrast between the screen and its surroundings. The work environment - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 173
, and try to lean back in the chair. The backrest should support you in the hollow of your back. Reducing eye strain Have your is suitable for working on a computer screen. Look away from the screen from time to time. Focus on distant , arms, shoulders, neck, and back. You should stretch at least once an - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 174
170 HP Jornada 700 Series Handheld PC - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 175
data to your HP Jornada. If you have offline folders in Inbox on your palm-size or handheld PC that contain e-mail messages you want to transfer to your Pocket PC, you will have to follow a separate procedure, included below. Transferring PIM data from an IrDA equipped palm-sized PDA device is easy - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 176
172 HP Jornada 700 Series Handheld PC format, and use ActiveSync Explorer to copy the files to your desktop PC. For specific instructions, see ActiveSync Help on the desktop PC. 4. Synchronize your HP Jornada with your desktop PC. This will update your HP Jornada with the current data from your - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 177
data from other devices | 173 7. Connect your HP Jornada to your desktop PC, and then click Windows CE Inbox Transfer on the HP Jornada using ActiveSync. Use PocketMirror® from Chapura™ (included with the Palm™ Desktop organizer software) to synchronize data between your Palm Computing handheld - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 178
174 HP Jornada 700 Series Handheld PC - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 179
(TSC) The key combinations that normally create extended and international characters on the HP Jornada keyboard (color-coded yellow symbols on selected keys) are not available when typing in the TSC application. However, you can still create these characters using special, alternative keystroke - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 180
176 HP Jornada 700 Series Handheld PC Table of extended and international characters for TSC The table below illustrates ] Alt+9,3 ~ Alt+1,2,6 ' Alt+9,6 ¼ Alt+0,1,2,8 £ Alt+0,1,6,3 Terminal Server Client is available in U.K. and U.S. English versions of the HP Jornada 700 Series only. - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 181
external power (not battery power) to your HP Jornada. For information about installing and using the ac adapter, see the Setting up your HP Jornada section in chapter 2. ActiveSync Software from Microsoft that manages data synchronization between your HP Jornada and desktop PC. You can specify - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 182
cradle for instant connectivity with your PC partner. Once you have seated your HP Jornada into the docking cradle you can sync with your PC partner, transfer documents, send e-mail and charge your main battery. DNS (Domain Name System) An Internet service that translates domain names into IP - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 183
Glossary | 179 HP settings, HP backup, HP dialup and Windows Media Player applications. hot keys The keys in the top row of the Jornada keyboard, just below the display screen. Hot keys provider onetouch access to the most frequently used programs on your HP Jornada Internet Service Provider (ISP) A - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 184
180 HP Jornada 700 Series Handheld PC Network interface cards can provide a dedicated, fulltime connection to a network. ODBC (Open DataBase Connectivity) A standard database access method. The goal of ODBC is to make it possible to access any data from any application, regardless of which database - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 185
stored in RAM to be erased (factory default reset). For more information, see the Resetting section in chapter 8. restore A process that returns your device to the state it was in when last backed up. This involves copying your backup data to your HP Jornada. SLIP (Serial Line Internet Protocol) An - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 186
182 HP Jornada 700 Series Handheld PC - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 187
Index | 183 Index HP Jornada 720 Web site hot key , 115, 138 . .2bp files, 118 .bmp files, 118 .doc file, 105 .pwd file, 105 .rtf file, 105 .ttf files, 117 .txt file, 105 .wav files, 118 5 56K V.90 modem, 89 9 9-pin serial port, 36 A AC adapter, 36, 37, 38, 177 traveling with, 144 Access numbers - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 188
default settings, 49 Connecting by serial port, 36 by USB, 38 HP Jornada to a PC, 31 HP Jornada to alternate PC, 45 Connecting to Internet, personal accounts modems, 86 PPP (Point-to-Point Protocol) Account, 87 Connecting to PC 9-pin serial port, 36 with docking cradle, 37, 38 without docking cradle - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 189
51 Customer service, 163 Customizing general options, 132 HP hard icons, 134 HP hot keys, 134 D Data synchronizing general, 47 synchronizing selected, 48 Data loss, 155 Databases, creating, 76 DC jack, 36, 37, 38 Default conflict resolution, 49 Desktop Wallpaper, 118 Desktop, HP Jornada browsing, 46 - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 190
186 HP Jornada 700 Series Handheld PC F Fields, mapping, 67 File attachments MIME encoding, 106 saving on storage cards, 106 File Conversion Properties dialog box, 54 File formats GSM, 69 Microsoft Pocket Word, 72 PCM, 69 recording, 68 File types .rtf file, 105 .txt file, 105 Pocket Word files (.pwd - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 191
HP Jornada backup application, 79, 80 HP Jornada, infrared connection, setting up, 45 HP parallel printer cable (F1274A), 77 HP quick pad, 63 overview, 8 using, 64 HP security, 140 overview, 8 HP security control panel, 132, 140 HP settings opening, 136 overview, 8, 136 profiles, 137 profiles, - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 192
188 HP Jornada 700 Series Handheld PC K Keyboard control panel, 133 L LAN (Local Area Network), 35, 88, 179 Locking up, troubleshooting, 150 M Main battery, 125 when traveling, 144 Maintenance and cleaning, 147 Make New Connection dialog box, 52 Memory allocations, adjusting, 123 conserving, 124 - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 193
HP F1281A, 125 HP F1281A, 119 HP F1295A, 119 HP F1822A, 118 HP F1840A, 119, 125 HP F1841A, 119 HP F1842A, 119 HPF1227A, 119 Partnership establishing, 39 New Partnership Wizard, 39 Partnership between PC and HP Jornada, 180 automatic connections, 43 future connections, 43 overview, 38 troubleshooting - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 194
190 HP Jornada 700 Series Handheld PC PCT (Private Communication Technology), 180 Performance, fine-tuning, 132 PIM (personal information manager), 40, 153 Pocket Access, overview, 6 Pocket Excel, overview, 6 Pocket Outlook, 55 Calendar, 56 Contacts, 58 Inbox, 59 Tasks, 58 Pocket PowerPoint, - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 195
, 92 Service Provider connecting to, 95 Setting Alarms, 118 Settings profiles, 137 SLIP (Serial Line Internet Protocol), 87, 158 Smart Card installing, 120, 121 removing, 122 SMTP host, 90 Index | 191 Socket LP-E/EIO control panel, 133 Software drivers, installing, 119 Software Product License - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 196
192 HP Jornada 700 Series Handheld PC Terminal Server Client (TSC) keyboard use, 175 Transferring data difficulties, 158 Transferring files, 54 Traveling with HP Jornada, 144 Troubleshooting display, 151 HP backup, 153 installing software, 156 insufficient memory, 152 locking up, 150 printing, 156 - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 197
. Warranty terms may be different in your country. If so, your Authorized HP Dealer or Hewlett-Packard Sales and Service office can give you details. One year limited hardware warranty Hewlett-Packard (HP) warrants this hardware product, against defects in material and workmanship for a period - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 198
194 HP Jornada 700 Series Handheld PC Any implied warranty of merchantability or fitness for a any corresponding State or territory legislation applicable to the sale of this product to you. If you have any queries about your rights, contact the Hewlett-Packard Customer Care Center at 613- 88778000 - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 199
lawfully permitted, do not exclude, restrict or modify and are in addition to the statutory rights implied by the Consumer Guarantees Act 1993 applicable to the sale of this product to you. If you have any queries about your rights contact the Hewlett-Packard End User Support line at 0800-733547. - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 200
196 HP Jornada 700 Series Handheld PC HP software product license agreement and HP software product limited warranty This HP product contains preinstalled software programs. Please read the HP Software Product License Agreement before proceeding. Important: Carefully read this License Agreement and - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 201
. You agree that no warranty, free installation, or free training is provided by HP for any copies or adaptations made by you. All copies and adaptations of the software must bear the copyright notice(s) contained in or on the original. Ownership You agree that you do not have any title to or - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 202
the software does not include updates and upgrades that may be available from HP under a separate support agreement. Export clause You agree not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulations - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 203
packaging shall supersede the HP Software Product Limited Warranty with regard to that third party software. Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DAYS from the date of purchase that the software product will execute its programming instructions when all files - HP 728 | HP Jornada 700 Series Handheld PC - (English) User Guide - Page 204
200 HP Jornada 700 Series Handheld PC Limitation of warranty HP makes no other express warranty, whether written or oral, or exclusion may not apply to you. In no case shall HP's liability exceed the purchase price for the software and/or product. The limitations set forth above will apply regardless
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HP Jornada
HP Jornada
HP Jornada
HP Jornada
700 Series Handheld
700 Series Handheld
700 Series Handheld
700 Series Handheld
PC
PC
PC
PC
User’s Guide
User’s Guide
User’s Guide
User’s Guide
Part number Fxxxx-xxxxx
Printed in Singapore
Edition 1