HP 728 HP Jornada 700 Series Handheld PC - (English) User Guide - Page 46
To check the connection settings in ActiveSync, on your desktop Computer
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42 HP Jornada 700 Series Handheld PC 4. Tap OK twice to save your settings and exit. To check the connection settings in ActiveSync on your desktop Computer 1. Depending upon your connection method, verify that the sync cable from your docking cradle (optional on the HP Jornada 710) or HP Jornada is connected to the listed serial port in the Connection Settings dialog box, or that Allow USB Connection with this desktop computer is selected. 2. If you are connecting via infrared, be sure that Allow serial or infrared connection to this COM port is selected and that the correct IrDA COM port is displayed. 3. If you continue to have difficulty synchronizing, in the Connection Settings dialog of the Microsoft ActiveSync window, clear the Allow check box for the type of connection you are using, and then click OK. 4. After the connection is disabled, re-select the appropriate Allow check box and click OK to enable the connection again.