HP 8150dn Service Manual - Page 625

Table 7-5. Engine Error Messages (continued) Control Panel Event Description Message Log Error Message Recommended Action TRAY xx LOAD Error [TYPE] [SIZE] One of the following occurred: • There is no paper loaded in the 1. Load the requested paper into the specified tray (x). specified tray, or the paper is not the Make sure that the trays are size requested, or the control panel correctly adjusted for size. is not set for the size of paper The tray type settings (and size loaded. for Tray 1) must be set from the • The tray is not properly adjusted for printer's control panel. size. If you are trying to print A4 or • The default paper size is set letter size paper and this incorrectly. message appears, make sure • If this message appears and the that the default paper size is set tray contains the correct size of correctly from the Printing Menu paper, a sensor could be damaged in the printer's control panel. or a paper sensor lever could be 2. Press GO to print from the next stuck. available tray. 3. Press - VALUE + to scroll through the available types and sizes. 4. Press SELECT to accept the alternate type or size. 5. Inspect the switches in the tray. 6. Turn the printer on with the tray removed and push the switches by hand to see if they register. TRAY X OPEN Warning The specified tray is open. Close the tray to continue. UNSUPPORTED Error SIZE IN TRAY [YY] An external paper handling device Load a supported paper size in detected an unsupported paper size. the tray. The printer will go offline until the condition is corrected. USE [TYPE] Error [SIZE] INSTEAD? If the requested paper size or type is 1. Press - VALUE + to scroll not available, the printer asks if it through the available types and should use another paper size or sizes. type instead. 2. Press SELECT to accept the alternate type or size. 608 Chapter 7 TroubleshootingC4265-90907