HP 8530w Multimedia - Windows XP - Page 24

The computer does not detect the optical drive, Start, My Computer, Properties, Hardware, Device

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The computer does not detect the optical drive If the computer does not detect the optical drive, use Device Manager to troubleshoot the device and then update, uninstall, or disable the device driver. To check your device and drivers in Device Manager, follow these steps: 1. Remove any discs from the optical drive. 2. Select Start > My Computer. 3. Right-click in the window and select Properties > Hardware tab, and then click Device Manager. 4. In the Device Manager window, click the plus sign (+) next to Disc Drives or DVD/CD-ROM drives, unless a minus sign (-) is already showing. Look for an optical drive listing. 5. Right-click the optical device listing to perform the following tasks: ● Update the driver. ● Disable the device. ● Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly: ◦ Click Troubleshoot to fix problems. ◦ Click the Driver tab to update, disable, or uninstall drivers for this device. 20 Chapter 6 Troubleshooting

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The computer does not detect the optical drive
If the computer does not detect the optical drive, use Device Manager to troubleshoot the device and
then update, uninstall, or disable the device driver.
To check your device and drivers in Device Manager, follow these steps:
1.
Remove any discs from the optical drive.
2.
Select
Start
>
My Computer
.
3.
Right-click in the window and select
Properties
>
Hardware
tab, and then click
Device
Manager
.
4.
In the Device Manager window, click the plus sign (+) next to
Disc Drives
or
DVD/CD-ROM
drives
, unless a minus sign (-) is already showing. Look for an optical drive listing.
5.
Right-click the optical device listing to perform the following tasks:
●
Update the driver.
●
Disable the device.
●
Scan for hardware changes. Windows scans your system for installed hardware and installs
any required drivers.
●
Click
Properties
to see if the device is working properly:
◦
Click
Troubleshoot
to fix problems.
◦
Click the
Driver
tab to update, disable, or uninstall drivers for this device.
20
Chapter 6
Troubleshooting