HP Brio 71xx hp brio 71xx, support details guide - Page 15

Telephone Support Hewlett-Packard Telephone Support Step 1: Checking Your Support Entitlement First you must check to see if you are entitled to free support. The following table lists the type of problem and the support terms. Table 3: Support Availability Type of problem Computer and pre-installed hardware1 Hardware other than that pre-installed by HP1 Installing preloaded software3, including the operating system4 Using preloaded software Free support period 1 year from the date of purchase2 not available 30 days from the date of purchase2 not available Using the preloaded operating system4 & Internet Explorer 4 Installing and using nonpreloaded operating systems, for example Windows 3.11 Installing and using software applications other than those preloaded by HP HP Accessories not available not available not available See the documentation provided with the HP Accessory Support Options None Please refer to your reseller. Per-incident fee-based service available after 30 days. Please refer to your reseller, or software vendor. Please refer to your reseller, or specialized software vendor. Please refer to your reseller, or software vendor. Please refer to your reseller, or software vendor. None 15