HP Brio 71xx hp brio 71xx, support details guide - Page 22

Using Remote Support Services Using Remote Support Services Using Remote Support Services If you have the Remote Support Service on your Brio PC, then you may be able to receive support electronically. Using this feature, your reseller or a customer support engineer can quickly diagnose and solve problems on your computer by directly accessing it via the telephone line. Your reseller or customer support engineer will determine if it is necessary to use this software and will advise you on how to help them. They will always ask you for your consent before using this software. Remote Support Limitations and Liabilities Caution You are responsible for backing up your files. HP strongly recommend that you do this on a regular basis. In no event will HP or its suppliers be liable for direct, indirect, special, or consequential damages, for incidents which may occur as a result of the Remote Support Service. 22