HP Brio 85xx hp brio 85xx, user guide - Page 41

What to Do Next

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What to Do Next Fixing Problems and Getting Support What to Do Next OK, so you do have a problem with your HP Brio PC. The next step is to do some troubleshooting - by yourself - so that you can both eliminate things, and save yourself time if you need to get technical support. Go through the following, to see if you can solve the problem. • Take a look at the Troubleshooting Tree inside the rear cover This gives you a quick overview of some symptoms your HP Brio PC may have, and solutions on how to overcome them. • Check out the online troubleshooting (assuming your HP Brio PC is still responding to user input) from the HP Brio Center From the HP Brio Center, you have immediate access to support information. The information in this window can help you if you have a problem with your computer. It offers step-by-step troubleshooting help, and powerful diagnostic tools to help you analyze and fix your problems. To access the window, click Fix Problems and Get Support from the HP Brio Center. For more details on this topic, refer to page 34. • Read the Questions & Answers on page 38 This lists many of the questions users ask about their PCs, and gives detailed answers and solutions to common problems. 33

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33
Fixing Problems and Getting Support
What to Do Next
What to Do Next
OK, so you do have a problem with your HP Brio PC. The next step is to do
some troubleshooting — by yourself — so that you can both eliminate things,
and save yourself time if you need to get technical support.
Go through the following, to see if you can solve the problem.
•
Take a look at the
Troubleshooting Tree
inside the rear cover
This gives you a quick overview of some symptoms your HP Brio PC may
have, and solutions on how to overcome them.
•
Check out the online troubleshooting (assuming your HP Brio PC is still
responding to user input) from the HP Brio Center
From the HP Brio Center, you have immediate access to support information.
The information in this window can help you if you have a problem with your
computer. It offers step-by-step troubleshooting help, and powerful
diagnostic tools to help you analyze and fix your problems. To access the
window, click
Fix Problems and Get Support
from the HP Brio Center.
For more details on this topic, refer to page 34.
•
Read the
Questions & Answers
on page 38
This lists many of the questions users ask about their PCs, and gives detailed
answers and solutions to common problems.