HP Brocade 8/24c Brocade Network Advisor SAN User Manual v11.1x (53-1002167-01 - Page 957

Server and client support save 31 6. Click OK on the SupportSave dialog box. 7. Click OK on the message. The application generates separate master logs to show the status of the Server Support save collection. Capturing Client support save data To capture client support save files, complete the following steps. 1. Select Monitor > Technical Support > SupportSave. The SupportSave dialog box displays. 2. Select the Client SupportSave check box to run supportsave on the client. 3. Make sure the Server SupportSave check box is clear. 4. Enter a file name for the client support save file in the File Name field. The default file name is DCM-Client-SS-Time_Stamp. 5. Click OK on the SupportSave dialog box. 6. Click OK on the message. The application generates separate master logs to show the status of the Client Support save collection. Client support save using a command line interface Use the following procedures to capture client support save files through the command line interface (CLI). Capturing client support save using the CLI (Windows) To capture client support save files through the CLI, complete the following steps. 1. Go to User_Home/Management_Application_Name_Folder/Server IP. 2. Run the clientsupportsave.bat file. 3. Define a capture location by typing clientsupportsave in the CLI. If the path has spaces, enclose it in double quotes. By default, the capture location is User_Home/Management_Application_Name_Folder/Server IP/support. 4. Use an archive tool to create a ZIP file of the support save. Capture client support save using the CLI (Linux) To capture client support save files through the CLI, complete the following steps. 1. Go to /root /Management_Application_Name_Folder/Server IP. 2. Run the clientsupportsave.sh file. Brocade Network Advisor SAN User Manual 913 53-1002167-01