Section |
Page |
Product basics |
15 |
Product comparison |
16 |
Product features |
17 |
Product walkaround |
20 |
Front view |
20 |
HP Color LaserJet CP6015n, HP Color LaserJet CP6015dn, and HP Color LaserJet CP6015de |
20 |
HP Color LaserJet CP6015x |
21 |
HP Color LaserJet CP6015xh |
21 |
Back view |
22 |
Interface ports |
23 |
Serial number and model number location |
23 |
Control panel |
25 |
Use the control panel |
26 |
Control-panel layout |
26 |
Interpreting control panel indicator lights |
27 |
Control panel menus |
28 |
Getting started basics |
28 |
Menu hierarchy |
29 |
Open the menus |
29 |
Show Me How menu |
30 |
Retrieve job menu |
31 |
Information menu |
32 |
Paper handling menu |
33 |
Configure device menu |
34 |
Printing menu |
34 |
PCL sub-menu |
34 |
Print Quality menu |
36 |
System setup menu |
41 |
Output Setup menu |
47 |
I/O menu |
50 |
Resets menu |
55 |
Diagnostics menu |
57 |
Service menu |
61 |
Software for Windows |
63 |
Supported operating systems for Windows |
64 |
Supported printer drivers for Windows |
65 |
HP Universal Print Driver (UPD) |
66 |
UPD installation modes |
66 |
Select the correct printer driver for Windows |
67 |
Priority for print settings |
68 |
Change printer-driver settings for Windows |
69 |
Remove software for Windows |
70 |
Supported utilities for Windows |
71 |
HP Web Jetadmin |
71 |
Embedded Web server |
71 |
HP Easy Printer Care |
71 |
Software for other operating systems |
73 |
Use the product with Macintosh |
75 |
Software for Macintosh |
76 |
Supported operating systems for Macintosh |
76 |
Supported printer drivers for Macintosh |
76 |
Remove software from Macintosh operating systems |
76 |
Priority for print settings for Macintosh |
76 |
Change printer-driver settings for Macintosh |
76 |
Software for Macintosh computers |
77 |
HP Printer Utility |
77 |
Open the HP Printer Utility |
77 |
HP Printer Utility features |
78 |
Supported utilities for Macintosh |
78 |
Embedded Web server |
78 |
Use features in the Macintosh printer driver |
79 |
Print |
79 |
Create and use printing presets in Macintosh |
79 |
Resize documents or print on a custom paper size |
79 |
Print a cover page |
79 |
Use watermarks |
80 |
Print multiple pages on one sheet of paper in Macintosh |
80 |
Print on both sides of the page (duplex printing) |
81 |
Set the stapling options |
81 |
Store jobs |
82 |
Set the color options |
82 |
Use the Services menu |
82 |
Connect the product |
85 |
USB connection |
86 |
Network connection |
87 |
Network configuration |
89 |
Benefits of a network connection |
90 |
Supported network protocols |
91 |
Configure network settings |
92 |
TCP/IP |
92 |
Internet Protocol (IP) |
92 |
Transmission Control Protocol (TCP) |
92 |
IP address |
92 |
Configure IP parameters |
92 |
Dynamic Host Configuration Protocol (DHCP) |
93 |
BOOTP |
93 |
Subnets |
93 |
Subnet mask |
93 |
Gateways |
93 |
Default gateway |
93 |
Manually configure IPv4 TCP/IP parameters from the control panel |
93 |
Manually configure IPv6 TCP/IP parameters from the control panel |
94 |
Network utilities |
96 |
Other components and utilities |
96 |
Paper and print media |
97 |
Understand paper and print media use |
98 |
Supported paper and print media sizes |
99 |
Supported paper types |
103 |
Special paper or print media guidelines |
105 |
Load paper and print media |
106 |
Load Tray 1 |
106 |
Print envelopes |
107 |
Load banner paper into Tray 1 |
107 |
Load Trays 2, 3, 4, or 5 |
107 |
Load standard-sized paper into Trays 2, 3, 4, or 5 |
107 |
Load undetectable standard-sized paper into Trays 2, 3, 4, and 5 |
109 |
Load custom-size paper into Tray 2, 3, 4, or 5 |
110 |
Load large-size paper into Tray 3, 4, or 5 |
111 |
Configure trays |
113 |
Configure a tray when loading paper |
113 |
Configure a tray to match print job settings |
113 |
Configure a tray by using the Paper Handling menu |
114 |
Automatic media type sensing (auto sense mode) |
114 |
Auto-sense settings |
114 |
Select the media by source, type, or size |
115 |
Source |
115 |
Type and Size |
115 |
Choose an output location |
116 |
Standard output bin |
116 |
Optional output accessories |
116 |
3-bin stapler/stacker features |
116 |
Booklet maker finisher features |
116 |
Accessory walkaround |
117 |
Configure the accessory operation mode |
119 |
Select the operating mode at the control panel |
119 |
Select the operating mode in the printer driver (Windows) |
120 |
Select the operating mode in the printer driver (Mac OS X) |
120 |
Use product features |
121 |
Economy settings |
122 |
Sleep delay |
122 |
Set sleep delay |
122 |
Disable/enable sleep mode |
122 |
Wake time |
122 |
Set the wake time |
123 |
Set economy modes from the EWS |
123 |
Use the stapler |
124 |
Supported paper sizes for stapling |
124 |
Staple print jobs |
126 |
Use job storage features |
127 |
Gain access to the job storage features |
127 |
Use the proof and hold feature |
127 |
Create a proof and hold job |
127 |
Print a proof and hold job |
128 |
Delete a proof and hold job |
128 |
Use the personal job feature |
129 |
Print a personal job |
129 |
Delete a personal job |
129 |
Use the Quick Copy feature |
130 |
Create a QuickCopy job |
130 |
Printing a Quick Copy job |
130 |
Delete a Quick Copy job |
130 |
Use the stored job feature |
131 |
Create a stored print job |
131 |
Print a stored job |
131 |
Delete a stored job |
131 |
Banner printing |
132 |
Print banners from Tray 1 |
132 |
Print photos or marketing material |
133 |
Supported glossy paper |
133 |
Configure the paper tray |
133 |
Configure the driver settings |
134 |
Print weatherproof maps and outdoor signs |
135 |
Supported tough paper |
135 |
Configure the paper tray |
135 |
Configure the driver settings |
135 |
Set the duplex alignment |
136 |
Print tasks |
137 |
Cancel a print job |
138 |
Stop the current print job from the control panel |
138 |
Stop the current print job from the software program |
138 |
Use features in the Windows printer driver |
139 |
Open the printer driver |
139 |
Use printing shortcuts |
139 |
Set paper and quality options |
139 |
Set document effects |
140 |
Set document finishing options |
140 |
Set product output options |
140 |
Set job storage options |
141 |
Set color options |
141 |
Obtain support and product-status information |
142 |
Set advanced printing options |
142 |
Use color |
143 |
Manage color |
144 |
Automatic or manual color adjustment |
144 |
Manual color options |
144 |
Print in grayscale |
145 |
Restrict color use |
145 |
Restrict color printing |
145 |
RGB Color (Color Themes) |
146 |
Match colors |
147 |
Sample book color matching |
147 |
Printing color samples |
147 |
PANTONE® color matching |
148 |
Advanced color use |
149 |
HP ImageREt 4800 |
149 |
Paper selection |
149 |
sRGB |
149 |
Print in four colors — CMYK |
149 |
CMYK ink set emulation (HP postscript level 3 emulation) |
149 |
TrueCMYK |
150 |
Manage and maintain the product |
151 |
Information pages |
152 |
HP Easy Printer Care |
153 |
Open the HP Easy Printer Care software |
153 |
HP Easy Printer Care software sections |
153 |
Embedded Web server |
156 |
Open the embedded Web server by using a network connection |
156 |
Embedded Web server sections |
157 |
Use HP Web Jetadmin software |
159 |
Security features |
160 |
Secure the embedded Web server |
160 |
Secure Disk Erase |
160 |
Data affected |
160 |
Additional Information |
161 |
Job storage |
161 |
Lock the control-panel menus |
161 |
Set the real-time clock |
162 |
Set the real-time clock |
162 |
Manage supplies |
164 |
Print-cartridge storage |
164 |
HP policy on non-HP print cartridges |
164 |
HP fraud hotline and Web site |
164 |
Replace supplies |
165 |
Locate supplies |
165 |
Supply replacement guidelines |
165 |
Approximate replacement intervals for supplies |
166 |
Change print cartridges |
166 |
Change image drums |
168 |
Install memory |
171 |
Install DDR memory DIMMs |
171 |
Enable memory for Windows |
175 |
Install an HP Jetdirect or EIO print server card or EIO hard disk |
176 |
Replace the staple cartridge |
178 |
Replace saddle stitch staple cartridges in the booklet maker |
180 |
Clean the product |
183 |
Clean the exterior |
183 |
Clean spilled toner |
183 |
Upgrade the firmware |
184 |
Determine the current firmware version |
184 |
Download new firmware from the HP Web site |
184 |
Transfer the new firmware to the product |
184 |
Use FTP to upload the firmware through a browser |
184 |
Use FTP to upgrade the firmware on a network connection using Microsoft Windows |
185 |
Use HP Web Jetadmin to upgrade the firmware |
186 |
Use MS-DOS commands to upgrade the firmware for USB connections |
186 |
Upgrade the HP Jetdirect firmware |
187 |
Solve problems |
189 |
Solving general problems |
190 |
Troubleshooting checklist |
190 |
Restore factory settings |
191 |
Factors that affect product performance |
191 |
Automatic neutral calibration |
192 |
Control-panel message types |
193 |
Control-panel messages |
194 |
Jams |
214 |
Common causes of jams |
214 |
Jam locations |
215 |
Clear jams |
215 |
AREA 1: Clear jams in the output bin |
216 |
AREA 2 and AREA 3: Clear jams in the fuser area and the transfer area |
218 |
AREA 4: Clear jams in the duplex area |
222 |
AREA 5: Clear jams in Tray 2 and the internal paper path |
225 |
AREA 6: Clear jams in Tray 1 |
228 |
Clear jams when printing banners |
231 |
AREA 7: Clear jams in optional Trays 3, 4, and 5 |
233 |
AREA 8: Clear jams in the optional finishing devices |
236 |
Clear jams in the output-accessory bridge |
236 |
Clear jams in the sorter area |
236 |
Clear jams in the booklet maker |
238 |
Clear staple jams |
240 |
Clear staple jams in the main stapler |
240 |
Clear staple jams in the booklet maker |
241 |
Jam recovery |
244 |
Paper-handling problems |
245 |
Product feeds multiple sheets |
245 |
Product feeds incorrect page size |
245 |
Product pulls from incorrect tray |
245 |
Paper does not feed automatically |
246 |
Paper does not feed from Tray 2, 3, 4, or 5 |
246 |
Transparencies or glossy paper will not feed |
247 |
Envelopes jam or will not feed in the product |
248 |
Output is curled or wrinkled |
248 |
Product will not duplex or duplexes incorrectly |
249 |
Understand lights on the formatter |
250 |
HP Jetdirect LEDs |
250 |
Heartbeat LED |
250 |
Solve image quality problems |
251 |
Example print quality problems |
251 |
Repetitive defects ruler |
251 |
Overhead transparency defects |
253 |
Print quality problems associated with the environment |
253 |
Print quality problems associated with jams |
253 |
Optimize and improve image quality |
253 |
Use supported paper |
254 |
Calibrate the product |
254 |
Specify the correct paper type |
254 |
Clean the fuser |
255 |
Respond to control panel error messages |
256 |
Clean the registration second transfer assembly |
257 |
Use manual print modes |
259 |
Print-quality-troubleshooting pages |
260 |
Performance problems |
261 |
Solve network connectivity problems |
262 |
Solve network printing problems |
262 |
Verify communication over the network |
263 |
Product software problems |
264 |
Solve common Macintosh problems |
265 |
Supplies and accessories |
269 |
Order parts, accessories, and supplies |
270 |
Order directly from HP |
270 |
Order through service or support providers |
270 |
Order directly through the embedded Web server (for printers that are connected to a network) |
270 |
Order directly through the HP Easy Printer Care software |
270 |
Part numbers |
271 |
Accessories |
271 |
Print cartridges |
271 |
Image drums |
271 |
Maintenance kits |
271 |
Memory |
272 |
Cables and interfaces |
272 |
Service and support |
273 |
Hewlett-Packard limited warranty statement |
273 |
Print cartridge and image drum limited warranty statement |
275 |
Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement |
276 |
Customer self repair warranty service |
277 |
Customer support |
278 |
Availability of support and service |
279 |
HP maintenance agreements |
279 |
On-site service agreements |
279 |
Priority onsite service |
279 |
Next-day onsite service |
279 |
Weekly (volume) on-site service |
279 |
Product specifications |
281 |
Physical specifications |
282 |
Electrical specifications |
283 |
Acoustic specifications |
284 |
Environmental specifications |
285 |
Regulatory information |
287 |
FCC regulations |
288 |
Environmental product stewardship program |
289 |
Protecting the environment |
289 |
Ozone production |
289 |
Power consumption |
289 |
Paper use |
289 |
Plastics |
289 |
HP LaserJet print supplies |
289 |
Return and recycling instructions |
290 |
United States and Puerto Rico |
290 |
Multiple returns (more than one cartridge) |
290 |
Single returns |
290 |
Shipping |
290 |
Non-U.S. returns |
290 |
Paper |
290 |
Material restrictions |
290 |
Disposal of waste equipment by users in private households in the European Union |
291 |
Material Safety Data Sheet (MSDS) |
291 |
For more information |
292 |
Declaration of Conformity |
293 |
Certificate of volatility |
294 |
Types of memory |
294 |
Volatile memory |
294 |
Non-volatile memory |
294 |
Hard-disk-drive memory |
294 |
Safety statements |
295 |
Laser safety |
295 |
Canadian DOC regulations |
295 |
VCCI statement (Japan) |
295 |
Power cord statement (Japan) |
295 |
EMI statement (Korea) |
295 |
Laser statement for Finland |
296 |
Substances Table (China) |
297 |