HP CQ2010 Getting Started Guide - Page 32

And, if necessary: get repair

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computer. After thirty (30) days, there may be a charge, but the helpful support is still available. And, if necessary: get repair If your computer needs to be repaired or to have parts replaced, you have two choices: ● You can easily replace many of your computer parts that are considered consumer replaceable. This is the fastest method of repair, as many times we can send the part directly to your home or business in a few days. ● If a repair is necessary, the HP Customer Care Center will make arrangements to fix your computer. These services are covered during the warranty period. There are a few limitations and exclusions to the warranty (as well as some important details), which are described in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Warranty print on demand statement You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your PC and/or in the CD/DVD provided in the box. For some countries/regions, a printed HP Limited Warranty is provided in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed copy from hp.com/go/orderdocuments or write to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507. Please include your product name, warranty period, name, and postal address. 26 Chapter 4 Customer care ENWW

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computer. After thirty (30) days, there may be a charge, but the helpful support is
still available.
And, if necessary: get repair
If your computer needs to be repaired or to have parts replaced, you have two
choices:
●
You can easily replace many of your computer parts that are considered
consumer replaceable. This is the fastest method of repair, as many times
we can send the part directly to your home or business in a few days.
●
If a repair is necessary, the HP Customer Care Center will make
arrangements to fix your computer.
These services are covered during the warranty period.
There are a few limitations and exclusions to the warranty (as well as some
important details), which are described in the
Hardware Limited Warranty
section
of the
Limited Warranty and Support Guide
.
Warranty print on demand statement
You can find the expressly provided HP Limited Warranty applicable to your
product in the start menu on your PC and/or in the CD/DVD provided in the box.
For some countries/regions, a printed HP Limited Warranty is provided in the
box. In countries/regions where the warranty is not provided in printed format,
you may request a printed copy from
hp.com/
go/orderdocuments or write to HP
at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.;
Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507.
Please include your product name, warranty period, name, and postal address.
26
Chapter 4
Customer care
ENWW