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HP Color LaserJet 4610n HP Color LaserJet 4610n - User Guide - Page 200

Color fade in all colors, Fingerprints and media, dents, Loose toner, Print the Print Quality

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Color fade in all colors ● Make sure that the operation and location requirements of the printer are met. ● Calibrate the printer. Fingerprints and media dents ● Make sure to use supported media. ● Make sure that the media you are using does not have any wrinkles or dents from handling, and that the media is not contaminated with visible fingerprints or other foreign substances. ● Print the Print Quality Troubleshooting Pages (see Print quality troubleshooting) and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component. 188 Chapter 8 Problem solving Color fade in one color ● Make sure that the operation and location requirements of the printer are met. ● Calibrate the printer. ● Print the Print Quality Troubleshooting Pages (see Print quality troubleshooting) and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component. Loose toner ● Make sure that the operation and location requirements of the printer are met. ● Make sure to use supported media. ● Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using. ● Make sure that the media is loaded correctly, the size guides are touching the edges of the stack of media, and the custom-media switch is set appropriately. Make sure that the media you are using does not have any wrinkles or dents from handling, and that the media is not contaminated with visible fingerprints or other foreign substances. ENWW

Section	Page
Printer basics	13
Quick access to printer information	14
World Wide Web links	14
User guide links	14
Where to look for more information	14
Printer configurations	16
HP Color LaserJet 4610n (Part number Q7732A)	16
Printer features	17
Walk around	19
Printer software	20
Software features	20
Printer drivers	21
Software for Macintosh computers	24
Installing the printing system software	24
Uninstalling the software	30
Software for networks	30
Utilities	31
Print media specifications	32
Supported media weights and sizes	32
Control panel	35
Introduction	36
Display	36
Control panel buttons	38
Interpreting control panel indicator lights	39
Control panel menus	40
Getting started basics	40
Menu hierarchy	41
To enter the menus	41
Retrieve job menu	41
Information menu	41
Paper handling menu	42
Configure device menu	42
Diagnostics menu	43
Retrieve job menu	44
Information menu	45
Paper handling menu	46
Configure device menu	47
Printing menu	47
Print quality menu	50
System setup menu	52
I/O menu	56
Resets menu	57
Diagnostics menu	58
Changing printer control panel configuration settings	61
Job storage limit	61
Job held timeout	61
Show address	62
Color/black mix	62
Tray behavior options	63
PowerSave Time	64
Personality	65
Clearable warnings	66
Auto continue	66
Supplies low	67
Color supply out	67
Jam recovery	68
Language	69
Using the printer control panel in shared environments	70
I/O Configuration	71
Network configuration	72
Parallel configuration	73
USB configuration	74
Enhanced I/O configuration	75
HP Jetdirect print server	75
Available enhanced I/O interfaces	75
NetWare networks	75
Windows networks	75
AppleTalk networks	76
UNIX/Linux networks	76
Wireless printing	77
IEEE 802.11b standard	77
Bluetooth	77
Printing tasks	79
Controlling print jobs	80
Source	80
Type and Size	80
Print setting priorities	80
Selecting print media	82
Media to avoid	82
Paper that can damage the printer	82
Configuring input trays	84
Configuring trays when the printer gives a prompt	84
To configure a tray when loading paper	84
To configure a tray to match print job settings	85
Configuring trays using the Paper Handling menu	85
Configuring Tray 2 for a custom paper size	86
Printing from Tray 1 (multipurpose tray)	87
Printing envelopes from Tray 1	88
Printing from Tray 2	90
Loading detectable standard-sized media into Tray 2	90
Loading undetectable standard-sized media into Tray 2	92
Loading custom-sized media into Tray 2	95
Printing on special media	97
Transparencies	97
Glossy paper	97
Colored paper	98
Envelopes	98
Labels	98
Heavy paper	98
HP LaserJet Tough paper	99
Preprinted forms and letterhead	99
Recycled paper	100
Manual two-sided (duplex) printing	101
Manual two-sided printing	102
Printing booklets	102
Special printing situations	103
Printing a different first page	103
Printing a blank back cover	103
Printing on custom-size media	103
Stopping a print request	104
Job storage features	105
Storing a print job	105
Proofing and holding a job	106
Private jobs	107
Mopier mode	108
Managing memory	109
Managing the printer	111
Printer information pages	112
Menu map	112
Configuration page	112
Supplies status page	113
Usage page	113
Demo	114
Print CMYK samples	114
Print RGB samples	114
PCL or PS font list	114
Event log	115
Color	117
Using color	118
HP ImageREt 2400	118
Paper selection	118
Color options	118
sRGB	119
Printing in four colors — CMYK	119
CMYK ink set emulation (PostScript only)	119
Managing printer color options	120
Print in Grayscale	120
Automatic or manual color adjustment	120
Matching colors	122
PANTONE® color matching	122
Sample book color matching	122
Printing color samples	123
Color emulation of the HP color LaserJet 4550 printer	123
Maintenance	125
Managing print cartridges	126
HP print cartridges	126
Non-HP print cartridges	126
Print cartridge authentication	126
HP fraud hotline	126
Print cartridge storage	127
Print cartridge life expectancy	127
Checking the print cartridge life	127
Changing print cartridges	128
To replace the print cartridge	128
Replacing supplies	132
Locating supplies	132
Supply replacement guidelines	132
Making room around the printer for replacing supplies	132
Approximate replacement intervals for supplies	133
Configuring alerts	134
Problem solving	135
Basic troubleshooting checklist	137
Factors affecting printer performance	138
Troubleshooting information pages	139
Paper path test page	139
Registration page	139
Event log	140
Control panel message types	141
Status messages	141
Warning messages	141
Error messages	141
Critical error messages	141
Control panel messages	142
Paper jams	170
Paper jam recovery	170
Common causes of paper jams	172
Clearing jams	174
Jam in Tray 1	174
Jam in Tray 2	175
Jams in the top cover	175
Jam in paper path	179
Multiple jams in paper path	180
Media-handling problems	183
Printer response problems	187
Printer control panel problems	190
Incorrect printer output	191
Guidelines for printing with different fonts	192
Software application problems	193
Color printing problems	194
Print quality troubleshooting	196
Print quality problems associated with media	196
Overhead transparency defects	196
Print quality problems associated with the environment	197
Print quality problems associated with jams	197
Print quality troubleshooting pages	197
Print quality troubleshooting tool	198
Calibrating the printer	198
Print quality defect chart	198
Working with memory and print server cards	205
Printer memory	205
Printing a configuration page	205
Installing memory	206
To install DDR memory DIMMs	206
To install a flash firmware card	209
Enabling memory	212
Installing an HP Jetdirect external print server	213
Supplies and accessories	215
Supplies and accessories	216
Service and Support	219
Hewlett-Packard limited warranty statement	219
Print Cartridge Limited Warranty Statement	221
Fuser and Transfer unit Limited Warranty Statement	222
HP maintenance agreements	223
On-site service agreements	223
Printer specifications	225
Electrical specifications	226
Acoustic emissions	227
Environmental specifications	228
Regulatory information	229
FCC regulations	229
Environmental product stewardship program	230
Protecting the environment	230
Ozone production	230
Power consumption	230
Plastics	230
HP LaserJet printing supplies	230
HP Printing Supplies Returns and Recycling Program Information	231
Recycled paper	231
Material restrictions	231
Material Safety Data Sheet (MSDS)	231
For more information	231
Declaration of Conformity	233
Safety statements	234
Laser safety	234
Canadian DOC regulations	234
EMI statement (Korea)	234
VCCI statement (Japan)	234
Laser Statement for Finland	235
Glossary	237

Match case Limit results 1 per page

Color fade in all colors

●

Make sure that the

operation and

location

requirements of the

printer are met.

●

Calibrate the printer.

Color fade in one color

●

Make sure that the

operation and

location

requirements of the

printer are met.

●

Calibrate the printer.

●

Print the Print Quality

Troubleshooting

Pages (see

quality

troubleshooting

) and

follow the diagnostic

procedure listed on

the first page to help

isolate the defect to

a particular

component.

Fingerprints and media

dents

●

Make sure to use

supported media.

●

Make sure that the

media you are using

does not have any

wrinkles or dents

from handling, and

that the media is not

contaminated with

visible fingerprints or

other foreign

substances.

●

Print the Print Quality

Troubleshooting

Pages (see

quality

troubleshooting

) and

follow the diagnostic

procedure listed on

the first page to help

isolate the defect to

a particular

component.

Loose toner

●

Make sure that the

operation and

location

requirements of the

printer are met.

●

Make sure to use

supported media.

●

Make sure that the

media type and size

for the tray are set

correctly in the

control panel for the

media that you are

using.

●

Make sure that the

media is loaded

correctly, the size

guides are touching

the edges of the

stack of media, and

the custom-media

switch is set

appropriately.

Make sure that the

media you are using

does not have any

wrinkles or dents

from handling, and

that the media is not

contaminated with

visible fingerprints or

other foreign

substances.

188

Chapter 8

Problem solving

ENWW