HP Color LaserJet CM1312 HP Color LaserJet CM1312 MFP Series - Software Techni - Page 13

Accessing Memory Cards through the Macintosh (HP LaserJet CM1312 MFP

only)

................................................................................................................

223

System requirements

.......................................................................................................

224

Operating-system support

...............................................................................................

224

Availability

........................................................................................................................

224

Software component localization

....................................................................

224

Ordering software for Macintosh

.....................................................................

225

Macintosh install instructions

............................................................................................................

226

Installation overview

.......................................................................................................

226

Installation options

...........................................................................................................

226

Installation instructions for all Macintosh OSs — Animated Getting Started

Guide

...............................................................................................................

226

Macintosh installation instructions for direct and network connections

...........

228

Installation dialog-box options for Macintosh

...................................................................

228

Macintosh uninstall instructions

........................................................................................................

235

6

Engineering Details

Introduction

.......................................................................................................................................

237

Troubleshooting

................................................................................................................................

238

Port communication

.........................................................................................................

238

Overview

.........................................................................................................

238

USB port connections

.....................................................................................

238

Product conflicts in Windows

..........................................................................

238

Opening the Windows Device Manager

.........................................

239

Check for product conflicts

.............................................................

239

Guidelines for troubleshooting and resolving product conflicts

......

239

Installed Products

...........................................................................

240

E-mail

...............................................................................................................................

241

HP LaserJet Scan

............................................................................................................

241

Troubleshooting tools

......................................................................................................

241

File to E-mail utility

..........................................................................................

241

ACCESSDENIEDUTILITY.EXE

......................................................................

242

FixErr1714 utility

.............................................................................................

242

Known Issues for the HP Color LaserJet CM1312 MFP Series Printer

...........................

243

Windows Software

..........................................................................................

243

Product Communication

..................................................................................

243

Hardware/Firmware

.........................................................................................

245

Miscellaneous

.................................................................................................

246

IP discovery and rediscovery

...........................................................................................................

247

Print and HP ToolboxFX

..................................................................................................

247

Scan driver

.......................................................................................................................

247

ScanTo application

..........................................................................................................

248

PCL font ID list

.................................................................................................................................

249

Supported paper and print media sizes

............................................................................................

252

ENWW

xi

HP Color LaserJet CM1312 HP Color LaserJet CM1312 MFP Series - Software Techni - Page 13

Known Issues for the HP Color LaserJet CM1312 MFP Series Printer - mfp series pcl 6

Page 13 highlights

Section	Page
Purpose and scope	25
Introduction	25
Software technical reference overview	26
Product comparison	27
Product features	28
Product walkaround	29
HP LaserJet CM1312 MFP front view	29
HP LaserJet CM1312 MFP back view	29
HP LaserJet CM1312nfi MFP (fax/photo-card model) front view	30
HP LaserJet CM1312nfi MFP (fax/photo-card model) back view	30
Interface ports	31
Documentation availability and localization	32
Software availability and localization	35
Solutions software on the Web	36
In-box solutions software CDs	36
Microsoft Windows CD	36
CD versions	37
Software description	39
Introduction	39
Windows solutions software	40
Printing system and installer	40
HP Color LaserJet CM1312 MFP Series solutions software CD for MS Windows systems	40
HP Color LaserJet CM1312 MFP Series Animated Getting Started Guide	40
HP Color LaserJet CM1312 MFP Series solutions CD browser	41
Installer features	42
HP Color LaserJet CM1312 MFP Series printer-drivers	43
Select the best printer-driver	44
Complete LaserJet printing system	44
HP PCL 6	44
HP LaserJet printing system	44
HP printer-drivers	44
Printer-driver version numbers for MS Windows operating systems	45
HP Printer-Driver Diagnostic Printer Check Tool	47
Advanced color use	48
Restrict color printing	48
HP ColorSphere toner	48
HP ImageREt 3600	48
Paper selection	49
Color options	49
Standard red-green-blue (sRGB)	49
Match colors	50
Use HP ToolboxFX to print the Microsoft Office Basic Colors palette	50
HP Basic Color Match tool	51
Use HP ToolboxFX to download the HP Basic Color Match tool	51
HP ToolboxFX	52
HP ToolboxFX overview	52
Starting HP ToolboxFX	52
Structure	52
Opening screen	53
System requirements	53
Key features	53
HP product pop-up alert messages	53
System-tray icon alert	54
Desktop alert	54
E-mail alert	54
HP ToolboxFX folders	54
Status folder	55
Device Status	56
Supplies Status	57
Device Configuration	58
Network Summary	60
Print Info Pages	62
Color Usage Job Log	63
Event Log	64
Alerts folder	64
Set up Status Alerts	65
Set up E-mail Alerts	67
Product Information folder	69
Demonstration Pages	70
Fax folder	70
Fax Receive pane	71
Fax Phone Book pane	72
Fax Send Log pane	74
Fax Receive Log pane	75
Junk Faxes pane	76
Help folder	76
Troubleshooting	78
Paper and Print Media	80
Color Printing Tools	80
Animated Demonstrations	81
User Guide	82
System Settings folder	82
Device Information	83
Paper Handling	84
Print Quality	84
Print Density	85
Paper Types	86
Extended Print Modes screen	87
System Setup	93
Service	94
Device Polling	94
Save / Restore Settings	95
Password	96
Print Settings	97
Print Settings folder	97
Printing	97
PCL5c	99
PostScript	99
Photo	100
Network Settings folder	100
Network Summary	103
IPv4 Configuration	105
IPv6 Configuration	105
Network Identification	106
Advanced	106
SNMP	107
Other screens	108
About HP ToolboxFX dialog box	109
HP Instant Support	109
Support and Troubleshooting	109
Product Registration	109
Shop for Supplies	109
HP Solution Center	111
Recycle button	111
Home page	112
Utilities button	112
Help page	112
Shopping page	112
Settings page	113
HP Embedded Web Server (HP EWS)	114
Status tab	114
Device Status	115
Supplies Status	115
Device Configuration	116
Network Summary	118
Print Info Pages	119
Color Usage Job Log	120
Event Log	120
System tab	120
Device Information	121
Paper Handling	121
Print Quality	122
Print Density	122
Paper Types	123
Extended Print Modes	123
System Setup	125
Service	125
Password	125
Print tab	125
Printing	126
PCL5c	126
PostScript	126
Photo	127
Fax tab	127
Fax Receive	127
Fax Phone Book	127
Networking tab	128
Network Summary	129
IPv4 Configuration	129
IPv6 Configuration	129
Network Identification	130
Advanced page	130
SNMP page	130
HP Customer Participation Program	132
Optional software	133
Universal printer-driver	133
Basic Color Match	133
Web Printsmart	133
Font support	134
Basic fonts	134
Default fonts	134
Installing Windows solutions software components	137
Introduction	137
Supported operating systems for Windows	138
Install overview	139
Software installation types for Windows	139
Installation options	139
Windows general installation overview	140
Animated Getting Started Guide (GSG)	140
Setup and installation instructions	140
Animated GSG dialog boxes	141
Unsupported Operating System dialog box	152
Windows installation for direct connections	153
Recommended Install	153
Easy Install	153
Advanced Install	154
Express Install	155
Windows installation for computers on a network	155
Recommended Install	155
Easy Install	155
Advanced Install	156
Express Network Install	157
Modify an existing installation	158
Universal printer-driver installation	158
HP UPD installation modes	159
Detailed Windows installation instructions	160
Solutions software installation for Windows	160
Install optional software	176
HP Photosmart Essential	177
Universal Print Driver	177
Basic Color Match	177
HP Easy Printer Care	178
HP Smart Web Printing	178
User uninstall software	179
Uninstall instructions for Windows	179
Uninstall a Recomended or Express installation	179
Use the product software Uninstall component (recommended)	179
Use the Windows Add or Remove Programs component	179
Use the solutions software CD	180
Uninstall a printer-driver only installation	180
Software for other operating systems	181
HP PCL 6 and universal printer-drivers for Windows	183
Introduction	183
Change the printer-driver settings for Windows	184
Printing Preferences printer-driver tabs	184
Properties printer-driver tabs	185
Help system	186
“What's this?” Help	186
Context-sensitive Help	186
Constraint messages	186
Advanced tab features	188
Paper/Output setting	189
Copy Count setting	189
Graphic setting	189
Image Color Management settings	190
TrueType Font settings	190
Document Options	190
Advanced Printing Settings	190
Printer Features	191
Print All Text as Black	191
Send TrueType as Bitmap	191
Raster Compression	191
Print Data Optimization	191
Layout Options	192
Paper/Quality tab features	193
Paper Options	194
Paper size:	194
Custom Paper Size	195
Name	195
Paper Size	196
Units	196
Custom width and height control limits	196
Paper source:	196
Paper type:	197
Special pages	199
Covers	199
Print pages on different paper	200
Document preview image	201
Print Quality group box	202
Print Quality drop-down menu	202
HP real life technologies	202
Remove red eye checkbox	202
Effects tab features	203
Resizing Options group box	204
Actual Size setting	204
Print Document On setting	204
Scale to Fit option	205
% of actual size option	205
Document preview image	206
Watermarks group box	206
Current watermarks	207
Watermark message	208
Message angle	208
Font attributes	209
Name drop-down menu	209
Color drop-down menu	209
Shading drop-down menu	210
Size spin box	210
Style drop-down menu	210
Default settings	210
Finishing tab features	211
Document Options	212
Print on Both Sides (Manually) check box	212
Manually printing on both sides	212
Flip Pages Up option	215
Booklet layout drop-down menu	216
Book and booklet printing	216
Printing a booklet	216
Printing a book	216
Pages per Sheet drop-down menu	216
Print Page Borders check box	217
Page Order drop-down menu	217
Document preview image	218
Orientation group box	218
Portrait option button	218
Landscape option button	218
Rotate by 180 degrees check box	219
Mirror Image check box (HP PS Emulation only)	219
Color tab features	220
Color Options	221
Automatic	221
Manual	221
General	222
Edge control	223
Half tone	223
Text, Graphics, Photographs	223
Neutral Grays	224
Color Themes	224
RGB Color	224
Document preview image	225
Services tab features	226
Internet Services	227
Device Settings tab features	228
Form to Tray Assignment	229
Font Substitution Table	230
External Fonts	230
Installing external fonts	230
Removing external fonts	231
Installable Options	231
Allow Manual Duplexing	231
Printer Memory	231
HP PS Emulation Device Settings	232
Available PostScript Memory	232
Output Protocol	232
Send Ctrl-D Before Each Job	233
Send Ctrl-D After Each Job	233
Convert Gray Text to PostScript Gray	233
Convert Gray Graphics to PostScript Gray	233
Add Euro Currency Symbol to PostScript Fonts	233
Job Timeout	233
Wait Timeout	233
Minimum Font Size to Download as Outline	234
Maximum Font Size to Download as Bitmap	234
Postscript Passthrough	234
JPEG Passthrough	234
Printing Shortcuts tab	235
Factory Defaults	236
General Everyday Printing	236
Paper source	237
Page size	237
Orientation	237
Print on both sides	238
Paper type	238
Pages per sheet	239
Document preview image	239
About tab features	240
Macintosh	243
Introduction	243
Macintosh solutions software	244
Software components for Macintosh	244
HP EWS Device Configuration utility	245
HP Director	245
HP Photosmart Studio for Macintosh	246
Accessing Memory Cards through the Macintosh (HP LaserJet CM1312 MFP only)	247
System requirements	248
Operating-system support	248
Availability	248
Software component localization	248
Ordering software for Macintosh	249
Macintosh install instructions	250
Installation overview	250
Installation options	250
Installation instructions for all Macintosh OSs — Animated Getting Started Guide	250
Macintosh installation instructions for direct and network connections	252
Installation dialog-box options for Macintosh	252
Macintosh uninstall instructions	259
Engineering Details	261
Introduction	261
Troubleshooting	262
Port communication	262
Overview	262
USB port connections	262
Product conflicts in Windows	262
Opening the Windows Device Manager	263
Check for product conflicts	263
Guidelines for troubleshooting and resolving product conflicts	263
Installed Products	264
E-mail	265
HP LaserJet Scan	265
Troubleshooting tools	265
File to E-mail utility	265
ACCESSDENIEDUTILITY.EXE	266
FixErr1714 utility	266
Known Issues for the HP Color LaserJet CM1312 MFP Series Printer	267
Windows Software	267
Product Communication	267
Hardware/Firmware	269
Miscellaneous	270
IP discovery and rediscovery	271
Print and HP ToolboxFX	271
Scan driver	271
ScanTo application	272
PCL font ID list	273
Supported paper and print media sizes	276
Paper/Quality tab features	277
Paper Options	278
Paper size:	278
Custom Paper Size:	279
Name	279
Paper Size	280
Units	280
Custom width and height control limits	280
Paper Source:	281
Paper type:	281
Special pages	284
Covers	284
Print pages on different paper	285
Document preview image	285
Print quality group box	286
Print Quality drop-down menu	286
HP real life technologies	286
Remove red eye checkbox	287
Install Notes	288
I. Introduction	288
PURPOSE OF THIS DOCUMENT	288
WHO NEEDS THIS SOFTWARE?	289
OVERVIEW OF THE SOLUTIONS SOFTWARE COMPONENTS	289
End-user software components in an Express install	289
End-user software components available for a Recommended install	290
HP ToolboxFX	290
Product documentation	291
Uninstall	291
II. LATE-BREAKING INFORMATION	291
KNOWN ISSUES AND WORK-AROUNDS	291
General	291
HP ToolboxFX	292
Scanning	292
Upgrading Windows	293
Other Applications	293
ISSUES FIXED	293
III. INSTALLATION INSTRUCTIONS	293
INSTALLING SOFTWARE ON WINDOWS 2000, WINDOWS XP, WINDOWS SERVER 2003 AND WINDOWS VISTA	293
UNINSTALLER	294
IV. TECHNICAL ASSISTANCE	294
V. LEGAL STATEMENTS	294
TRADEMARK NOTICES	294
WARRANTY AND COPYRIGHT	294
Warranty	294
Copyright	294