HP Color LaserJet CM6030/CM6040 HP Color LaserJet CM6040/CM6030 MFP Series - S - Page 560
Event log message, Description, Recommended action
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Event log message Description Recommended action ● The leading edge of the paper fed from Tray 3 stopped before reaching the registration sensor (D). ● The leading edge of the paper fed from Tray 4 stopped before reaching the registration sensor (D). ● The leading edge of the paper fed from Tray 5 stopped before reaching the registration sensor (D). 13.90.00 Non-specific paper jam The leading edge of the paper is at the registration sensor (D). Follow the onscreen instructions to locate and remove the paper or obstruction. 30.01.02 Jam in document feeder The ADF is jammed or the sensor failed. Verify that there is no paper in the ADF. Use the scanner test in the Troubleshooting menu to check the sensors. 30.01.03 Document feeder pick error An ADF pickup failure occurred. Scan using the ADF with standard 75 g/ m2 (20 lb) paper. You may need to replace the ADF maintenance kit. 30.01.06 Scanner lamp fan error The scanner-lamp fan failed. 1. Determine if the scanner-lamp fan is running during scanner operation. 2. Check the scanner connection to the scanner-control board (SCB). 3. Replace the fan if the error persists and the fan is not operational. 30.01.08 Scanner lock error, unlock scanner The scanner is locked, or the home sensor or flat cable failed. Check the scanner lock. Unlock the scanner, and then turn the product off and then on. 30.01.14 Upgrade firmware (RFU), check SCB The SCB firmware failed. 1. Turn the product off and then on. 2. Perform a remote firmware upgrade. See Upgrade the firmware on page 131. 3. Check the SCB. 4. Replace the SCB. See SCB, CPB, and SCUID on page 388. 30.01.15 Scanner error, power off/on, check SCB The scanner initialization failed. 1. Turn the product off and then on. 2. Check the SCB LEDs for a heartbeat. 3. Replace the SCB. See SCB, CPB, and SCUID on page 388. 30.01.18 Scanner/SCB error, power off/ The SCB ASIC failed. on check SCB 1. Turn the product off and then on. 2. Check the connection on the SCB. 514 Chapter 7 Solve problems ENWW
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-
1,183
-
1,184
-
1,185
-
1,186
-
1,187
-
1,188
-
1,189
-
1,190
-
1,191
-
1,192
-
1,193
-
1,194
-
1,195
-
1,196
-
1,197
-
1,198
-
1,199
-
1,200
-
1,201
-
1,202
-
1,203
-
1,204
-
1,205
-
1,206
-
1,207
-
1,208
-
1,209
-
1,210
-
1,211
-
1,212