HP Color LaserJet Enterprise 5700 User Guide - Page 105
A5 jam error in Tray 5, When a jam occurs
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d. Clean the rollers with a dampened lint free cloth. e. Reinstall the roller assemblies and close the right door. f. Run a print job from Tray 4. 12. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.A5 jam error in Tray 5 Use the following procedure to check for paper in all possible jam locations related to the 550 sheet Tray 4. When a jam occurs, the control panel displays an animation that assists in clearing the jam. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.A5.A5 Paper jam in tray 5 ● 13.A5.D5 Paper jam in tray 5 96 Chapter 6 Solve problems
d.
Clean the rollers with a dampened lint free cloth.
e.
Reinstall the roller assemblies and close the right door.
f.
Run a print job from Tray 4.
12.
If the error persists, contact your HP-authorized service or support provider, or contact customer
support at
www.hp.com/go/contactHP
.
13.A5 jam error in Tray 5
Use the following procedure to check for paper in all possible jam locations related to the 550 sheet Tray
4. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
Recommended action for customers
When a jam occurs, the control panel displays a message and an animation that assists in clearing the
jam.
●
13.A5.A5 Paper jam in tray 5
●
13.A5.D5 Paper jam in tray 5
96
Chapter 6
Solve problems