HP Color LaserJet Enterprise 5700 User Guide - Page 133
Solve problems, Table 6-6
View all HP Color LaserJet Enterprise 5700 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 133 highlights
Table 6-6 Blank page - No print Sample Description The page is completely blank and contains no printed content. Possible solutions 1. Make sure that the cartridges are genuine HP cartridges. 2. Make sure that the cartridge is installed correctly. 3. Print with a different cartridge. 4. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 5. If the issue persists, go to support.hp.com. Table 6-7 Color plane registrations defects (color models only) Sample Description Possible solutions One or more color plane(s) is not aligned with the other color planes. This 1. registration error will typically occur with yellow. 2. Reprint the document. From the printer control panel, calibrate the printer. 3. If a cartridge has reached a Very Low state, or the printed output is severely faded, replace the cartridge. 4. From the printer control panel use the Restore Calibration feature to reset the printer's calibration settings to the factory defaults. 5. If the issue persists, go to support.hp.com. Table 6-8 Fixing/fuser defects Sample Description Slight shadows or offsets of the image are repeated down the page. The repeated image might fade with each recurrence. Possible solutions 1. Reprint the document. 2. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 3. If the issue persists, go to support.hp.com. 124 Chapter 6 Solve problems