HP Color LaserJet Enterprise 5700 User Guide - Page 112
B2 jam error in right door, B2.5z Inappropriate to the Delivery Path jam
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d. Clean the rollers with a dampened lint free cloth. e. Reinstall the roller assemblies and close the right door. f. Run a print job from Tray 5. 12. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B2 jam error in right door Use the following procedure to clear paper jams in the right door and fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.B2.Az Stay jam in right door ● 13.B2.Dz Delay jam in right door ● 13.B2.5z Inappropriate to the Delivery Path jam ● 13.B2.FF Residual paper jam in right door z = paper tray. This can be trays 1-5 or "D" for duplex jobs Or z = Fuser mode. This can be 0-9 or A-F. CAUTION: handling it. The fuser can be hot while the printer is in use. Wait for the fuser to cool before 13.B2 jam error in right door 103
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