HP Color LaserJet Pro M252 Getting Started Guide - Page 3

9.  Set up HP ePrint via email (optional) Use HP ePrint via email to print documents by sending them as an email attachment to the printer's email address from any email enabled device, even from devices that are not on the same network. To use HP ePrint via email, the printer must meet these requirements: • The printer must be connected to a wired or wireless network an have Internet access. • HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected. Enable HP Web Services 1. Open the HP Embedded Web Server (EWS): a. 2-line control panels: Press the OK button. Open the Network Setup menu. Select the Show IP Address item to show the IP Address. Touchscreen control panels: From the Home screen on the printer control panel, touch the Connection Information button, and then touch Wi-Fi ON to display the IP address or host name. b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the Web browser displays a There is a problem with this website's security certificate message when attempting to open the EWS, click Continue to this website (not recommended). Choosing Continue to this website (not recommended) will not harm the computer while navigating within the EWS for the HP printer. 2. Click the HP Web Services tab. 3. Select the option to enable Web Services. NOTE: Enabling Web Services might take several minutes. 4. Go to www.hpconnected.com or www.hp.com/go/eprintcenter to create an HP ePrint account and complete the setup process. Troubleshooting User guide The user guide includes printer usage and troubleshooting information. It is available on the printer CD and on the Web: 1. Go to www.hp.com/support/colorljM252. 2. Click Manuals. For Windows, the user guide is copied to the computer during the recommended software installation. Windows® XP, Windows Vista®, and Windows® 7: Click Start, select Programs or All Programs, select HP, select the folder for the HP printer, and then select Help. Windows® 8: On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, click the icon with the printer's name, and then select Help. Check for firmware updates 1. From the Home screen on the printer control panel, touch the Setup button. 2. Scroll to and open the Service menu. 3. Select LaserJet Update. 4. Select Check for Updates Now. Control panel help (dw models only) Touch the Help button on the printer control panel to access help topics. Additional support resources For HP's all-inclusive help for the printer, go to www.hp.com/support/colorljM252: • Solve problems • Find advanced configuration instructions • Download software updates • Join support forums • Find warranty and regulatory information • Mobile printing resources W ired (Ethernet) network connection Wireless network connection (dw models only) • Verify that the printer is attached to the correct network port using a cable of the correct length. • Verify the lights next to the network port are lit. • Verify the print driver is installed on the computer. • Test the network connection by pinging the network: Windows: Click Start > Run. Type cmd, and press Enter. Type ping, type a space, type the printer IP address, and then press Enter. Example IP address: 192.168.0.1 OS X: Open the Network Utility, and type the IP address in the ping pane. Press Enter. Example IP address: 192.168.0.1 • If the window displays round-trip times, the network is working. • If the ping does not work, try restarting the printer and recheck all of the connection steps. • Verify that the network cable is not connected. The printer cannot connect to a wireless network when a network cable is connected. • Verify that the printer and wireless router are turned on and have power. Also make sure the wireless switch is turned on. • Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access point (wireless router). • Verify the print driver is installed on the computer. • Verify that the computer and printer connect to the same wireless network. • For Mac, verify that the wireless router supports Bonjour. • Restart the wireless router. Perform the wireless diagnostic test 1. From the Home screen on the printer control panel, touch the Setup button. 2. Select Self Diagnostics, and then select Run Wireless Test. 3