HP Color LaserJet Pro MFP 4301-4303dw User Guide 1 - Page 112
If the error persists, ensure that the tray width and length guides are set to the correct paper size
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NOTE: When reinserting the paper, make sure the paper guides are adjusted properly for the paper size. 4. Open the rear door and look for and clear any paper present or obstructions in the paper path. 5. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 6. If the error persists, ensure that the tray width and length guides are set to the correct paper size for the paper being installed into the tray and that the tray is not over filled above the fill mark (line below 3 triangles). See following images. 13.03 Jam error in Tray 2 101
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NOTE:
When reinserting the paper, make sure the paper guides are adjusted properly for the
paper size.
4.
Open the rear door and look for and clear any paper present or obstructions in the paper path.
5.
Ensure the type and quality of the paper being used meets the HP specifications for the printer.
6.
If the error persists, ensure that the tray width and length guides are set to the correct paper size
for the paper being installed into the tray and that the tray is not over filled above the fill mark (line
below 3 triangles). See following images.
13.03 Jam error in Tray 2
101