HP Color LaserJet Pro MFP 4301-4303dw User Guide 1 - Page 43
Replace the toner cartridges, Toner cartridge information
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a. From the Home screen on the printer control panel, touch the Menu icon, and then touch Info. b. Touch Connectivity to display the IP address or host name. c. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the Advanced option to continue to the website. Accessing this website will not harm the computer. 2. From the left navigation pane, select Supplies. Enter the EWS PIN number when prompted. 3. On the Supplies page, select the Supply Settings tab. 4. Under Cartridge Protection, click the button to disable the setting. The button turns black and a message confirms that the setting has been changed. Troubleshoot Cartridge Protection control panel error messages Review the recommended actions for Cartridge Protection error messages. Table 3-7 Cartridge Protection control panel error messages Error message Description Recommended action 10.0X.57 Protected Cartridge The cartridge can only be used in the printer or fleet of printers that initially protected it using HP Cartridge Protection. Replace the cartridge with a new toner cartridge. The Cartridge Protection feature allows an administrator to restrict cartridges to work in only one printer or fleet of printers. The cartridge must be replaced to continue printing. Replace the toner cartridges Replace the toner cartridges if you receive a message on the printer, or if you have print quality problems. Toner cartridge information The printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable. The printer uses four colors and has a different toner cartridge for each color: cyan (C), magenta (M), yellow (Y), and black (K). The toner cartridges are inside the front door. Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock 32 Chapter 3 Supplies, accessories, and parts
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