Edge-to-edge copying
...............................................................................................................................................................................................
122
Improve fax image quality
..................................................................................................................................................................................................
123
Introduction
.......................................................................................................................................................................................................................
123
Check the scanner glass for dirt and smudges
.....................................................................................................................................
123
Check the send-fax resolution settings
.......................................................................................................................................................
123
Check the Error Correction Mode setting
...................................................................................................................................................
124
Send to a different fax machine
..........................................................................................................................................................................
124
Check the sender's fax machine
........................................................................................................................................................................
124
Solve wired network problems
........................................................................................................................................................................................
124
Introduction
........................................................................................................................................................................................................................
124
Poor physical connection
........................................................................................................................................................................................
124
The computer is using the incorrect IP address for the printer
..................................................................................................
125
The computer is unable to communicate with the printer
.............................................................................................................
125
The printer is using incorrect link and duplex settings for the network
................................................................................
125
New software programs might be causing compatibility problems
.......................................................................................
125
The computer or workstation might be set up incorrectly
.............................................................................................................
126
The printer is disabled, or other network settings are incorrect
...............................................................................................
126
Solve wireless network problems
................................................................................................................................................................................
126
Introduction
.......................................................................................................................................................................................................................
126
Wireless connectivity checklist
.........................................................................................................................................................................
126
The printer does not print after the wireless configuration completes
.................................................................................
127
The printer does not print, and the computer has a third-party firewall installed
..........................................................
127
The wireless connection does not work after moving the wireless router or printer
..................................................
127
Cannot connect more computers to the wireless printer
...............................................................................................................
127
The wireless printer loses communication when connected to a VPN
................................................................................
128
The network does not appear in the wireless networks list
..........................................................................................................
128
The wireless network is not functioning
.......................................................................................................................................................
128
Perform a wireless network diagnostic test
.............................................................................................................................................
128
Reduce interference on a wireless network
.............................................................................................................................................
129
Solve fax problems
.................................................................................................................................................................................................................
129
Introduction
.......................................................................................................................................................................................................................
129
Fax troubleshooting checklist
.............................................................................................................................................................................
129
Solve general fax problems
..................................................................................................................................................................................
130
Appendix A
Service and support
...........................................................................................................................................................................................
132
HP limited warranty statement
......................................................................................................................................................................................
132
UK, Ireland, and Malta
................................................................................................................................................................................................
133
Austria, Belgium, Germany, and Luxemburg
.............................................................................................................................................
134
Belgium, France, and Luxemburg
......................................................................................................................................................................
134
Italy
..........................................................................................................................................................................................................................................
135
Spain
......................................................................................................................................................................................................................................
136
Denmark
..............................................................................................................................................................................................................................
136
Norway
.................................................................................................................................................................................................................................
136
Sweden
.................................................................................................................................................................................................................................
137
Portugal
.................................................................................................................................................................................................................................
137
Greece and Cyprus
......................................................................................................................................................................................................
137
Hungary
...............................................................................................................................................................................................................................
138
Czech Republic
...............................................................................................................................................................................................................
138
vii