HP DL320 Upgrading to Microsoft Windows Server 2003 with Service Pack 1 on Pro - Page 14

Issue 7 ProLiant servers running the iLO Advanced and Enhanced System Management Controller Driver (CPQASM2.SYS) may stop responding during an upgrade from Windows 2000 to Windows Server 2003. Description During an upgrade from Microsoft Windows 2000 (any edition) to Microsoft Windows Server 2003 (any edition), ProLiant servers running the iLO Advanced and Enhanced System Management Controller Driver (CPQASM2.SYS) may stop responding when the system has 34 minutes or less remaining in the upgrade process. This is caused by Windows stopping and restarting this driver during the upgrade. If Version 5.33.2195.0 or earlier of the CPQASM2.SYS driver is installed, the following Authenticode security alert will be displayed: Security Alert Driver Installation The driver software you are installing for HP ProLiant iLO Advanced System Management Controller has not been properly signed with Authenticode (tm) technology. Therefore, Windows cannot tell if the software has been modified since it was published...... Do you still want to install this driver software? Yes or No If "Yes" is entered to install the driver, the system may stop responding. The Authenticode security alert occurs because the Windows 2000 version of the iLO Advanced and Enhanced System Management Controller Driver (CPQASM2.SYS) is digitally signed for Windows 2000 only. The Windows Server 2003 version of the driver is signed for Windows Server 2003 only. If Version 5.35.0.0 of the CPQASM2.SYS driver is installed, the Authenticode security alert will not be displayed, since version of the driver is signed for both Windows 2000 and Windows Server 2003. The system may hang at the same point in the upgrade process. For more details regarding the scope of this issue refer to the customer advisory posted at http://h20000.www2.hp.com/bizsupport/TechSupport/ Document.jsp?objectID=PSD_EM050127_CW01. Solution This issue is resolved in Version 5.36.0.0 or later of the iLO Advanced and Enhanced System Management Controller Driver (CPQASM2.SYS). Prior to starting the OS upgrade, install Version 7.30A of the ProLiant Support Pack for Microsoft Windows Server 2003. 14