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HP Dc7800 Service Reference Guide - HP Compaq dc7800 Business PC - Page 271

Smart Cover Lock removal and, Emergency Recovery Mode, Boot

UPC - 883585764365

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cloning tools, software 21 CMT 5.25" drive bezel removal and replacement 66 access panel removal and replacement 64 battery removal and replacement 100 cable connections 68 cable lock removal and replacement 62 cable management 67 chassis, illustrated 51 disassembly preparation 60 drive removal and replacement 76 expansion cards removal and replacement 72 external security 62 FailSafe key 61 fan shroud removal and replacement 91 front bezel removal and replacement 65 front I/O device removal and replacement 90 hard drive cable removal and replacement 80 hard drive removal and replacement 80 heatsink removal and replacement 92 hood sensor removal and replacement 63 inner chassis fan removal and replacement 96 installing optical drive 87 memory removal and replacement 69 padlock removal and replacement 62 power supply removal and replacement 98 preparation for disassembly 60 processor removal and replacement 93 ReadyBoost card removal and replacement 89 rear chassis fan removal and replacement 95 serial port removal and replacement 97 Smart Cover Lock removal and replacement 61 speaker removal and replacement 94 system board connections 68 system board removal and replacement 99 tamper-proof screws 61 computer access panel CMT removal and replacement 64 SFF removal and replacement 113 USDT removal and replacement 163 computer cleaning 56 Computer Setup Utilities 33 configuring power button 37 connecting SFF drive cables 127 connections CMT system board 68 SFF system board 125 USDT system board 170 connector pin assignments 191 controlling access to computer 38 country power cord set requirements 204 cover lock 45 cover lock security, caution 45 Customer Support 216, 251 customizing software 21 D deleting password 43 delimiter characters, table 43 deployment tools, software 21 desktop conversion 105 diagnostic tool for hard drives 47 diagnostics utility 15 DIMMs. See memory disassembly preparation CMT 60 SFF 107 USDT 159 disk, cloning 21 diskette drive installing 87 diskette problems 223 DiskOnKey bootable 35, 36 HP Drive Key 35 drive bezel CMT removal and replacement 66 drive connectors CMT 78 Drive Key bootable 35, 36 Drive Key problems 247 drive, protecting 47 DriveLock applications 44 using 44 drives CMT hard drive removal and replacement 80 CMT locations 79 CMT removal and replacement 76 installing 127 SFF connecting cables 127 SFF hard drive removal and replacement 138 SFF locations 126 SFF removal and replacement 126 transferring hard drive screws 176 USDT removal and replacement 170 dual-state power button 37 DVI pin assignments 202 E electrostatic discharge (ESD) preventing damage 53 Emergency Recovery Mode, Boot Block 32 entering power-on password 41 setup password 42 error codes 205, 212 messages 206 Index 259

Section	Page
Installing and Customizing the Software	13
Installing the Operating System	13
Installing or Upgrading Device Drivers	13
HP Backup and Recovery Manager	14
Computer Setup (F10) Utility	15
Computer Setup (F10) Utilities	15
Using Computer Setup (F10) Utilities	16
Computer Setup—File	17
Computer Setup—Storage	18
Computer Setup—Security	20
Computer Setup—Power	23
Computer Setup—Advanced	24
Recovering the Configuration Settings	26
Computer Diagnostic Features	27
HP Insight Diagnostics	27
Accessing HP Insight Diagnostics	27
Survey Tab	28
Test Tab	29
Status Tab	29
Log Tab	30
Help Tab	30
Saving and Printing Information in HP Insight Diagnostics	31
Downloading the Latest Version of HP Insight Diagnostics	31
Protecting the Software	31
HP Backup and Recovery Manager	32
Desktop Management	33
Initial Configuration and Deployment	33
HP OpenView Agent	34
Altiris Deployment Solution Agent	34
Verdiem Surveyor Client Side Installation	35
Remote System Installation	35
Software Updating and Management	36
HP Client Management Interface	36
HP System Software Manager	37
HP Client Manager	37
HP ProtectTools Security Manager	38
HP Client Premium Suite	39
HP Client Foundation Suite	39
HP OpenView Client Configuration Manager	39
HP OpenView PC Configuration Management Solution	40
HP Client Catalog for SMS	40
HP Backup and Recovery Manager	40
Intel vPro-branded PCs with Active Management Technology	41
HP Proactive Change Notification	43
Subscriber’s Choice	43
Retired Solutions	43
ROM Flash	43
Remote ROM Flash	44
HPQFlash	44
Boot Block Emergency Recovery Mode	44
Replicating the Setup	45
Copying to Single Computer	45
Copying to Multiple Computers	46
Creating a Bootable Device	47
Supported USB Flash Media Device	47
Unsupported USB Flash Media Device	48
Dual-State Power Button	49
HP Web Site Support	50
Industry Standards	50
Asset Tracking and Security	50
Password Security	53
Establishing a Setup Password Using Computer Setup	53
Establishing a Power-On Password Using Computer Setup	53
Entering a Power-On Password	53
Entering a Setup Password	54
Changing a Power-On or Setup Password	54
Deleting a Power-On or Setup Password	55
National Keyboard Delimiter Characters	55
Clearing Passwords	55
DriveLock	56
Using DriveLock	56
DriveLock Applications	56
Smart Cover Sensor	57
Setting the Smart Cover Sensor Protection Level	57
Smart Cover Lock	57
Locking the Smart Cover Lock	58
Unlocking the Smart Cover Lock	58
Using the Smart Cover FailSafe Key	58
Cable Lock Provision	59
Fingerprint Identification Technology	59
Fault Notification and Recovery	59
Drive Protection System	59
Surge-Tolerant Power Supply	59
Thermal Sensor	59
Serial and Parallel ATA Drive Guidelines and Features	60
SATA Hard Drives	60
SATA Hard Drive Cables	61
SATA Data Cable	61
SATA Power Cable	61
PATA Device Information	62
ATA SMART Drives	62
Hard Drive Capacities	62
Identifying the Chassis, Routine Care, and Disassembly Preparation	63
Chassis Designations	63
Convertible Minitower (CMT)	63
Small Form Factor (SFF)	64
Ultra-Slim Desktop (USDT)	64
Electrostatic Discharge Information	65
Generating Static	65
Preventing Electrostatic Damage to Equipment	65
Personal Grounding Methods and Equipment	66
Grounding the Work Area	66
Recommended Materials and Equipment	66
Operating Guidelines	67
Routine Care	68
General Cleaning Safety Precautions	68
Cleaning the Computer Case	68
Cleaning the Keyboard	68
Cleaning the Monitor	69
Cleaning the Mouse	69
Service Considerations	69
Power Supply Fan	69
Tools and Software Requirements	69
Screws	70
Cables and Connectors	70
Hard Drives	70
Lithium Coin Cell Battery	71
Removal and Replacement Procedures Convertible Minitower (CMT) Chassis	72
Preparation for Disassembly	72
Unlocking the Smart Cover Lock	73
External Security Devices	74
Installing a Cable Lock	74
Installing a Padlock	74
Hood Sensor	75
Computer Access Panel	76
Front Bezel	77
Bezel Blanks	78
Cable Management	79
Cable Connections	80
Memory	81
Expansion Cards	84
Drives	88
System Board Drive Connections	90
Drive Positions	91
Installing a 3.5-inch Hard Drive into an Internal Drive Bay	92
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	94
Installing a 5.25-inch or 3.5-inch Drive into an External Drive Bay	99
ReadyBoost Card	101
Front I/O Device and Power Switch	102
Fan Shroud	103
Heatsink	104
Processor	105
Speaker	106
Rear Chassis Fan	107
Inner Chassis Fan	108
Serial Port	109
Power Supply	110
System Board	111
Battery	112
Type 1 Battery Holder	113
Type 2 Battery Holder	113
Type 3 Battery Holder	114
Changing from a Desktop to a Minitower Configuration	115
Changing from a Minitower to a Desktop Configuration	117
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	119
Preparation for Disassembly	119
Unlocking the Smart Cover Lock	120
Smart Cover FailSafe Key	120
Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock	121
External Security Devices	122
Installing a Security Lock	122
Cable Lock	122
Padlock	122
HP Business PC Security Lock	123
Computer Access Panel	125
Front Bezel	126
Bezel Blanks	127
Installing Additional Memory	128
DIMMs	128
DDR2-SDRAM DIMMs	128
Populating DIMM Sockets	129
Installing DIMMs	130
Expansion Cards	132
Cable Management	136
Cable Connections	137
Drives	138
Drive Positions	138
Installing and Removing Drives	139
System Board Drive Connections	141
Removing an Optical Drive	142
Installing an Optical Drive into the 5.25-inch Drive Bay	143
Removing an External 3.5-inch Drive	146
Installing a Drive into the 3.5-inch External Drive Bay	148
Primary 3.5-inch Internal SATA Hard Drive	150
Removable 3.5-inch SATA Hard Drive	152
ReadyBoost Card	156
Fan Shroud	157
Chassis Fan	158
Power Switch Assembly	159
Front I/O Device	160
Heatsink	161
Processor	162
Speaker	163
Power Supply	164
System Board	165
Backwall	167
Battery	168
Type 1 Battery Holder	169
Type 2 Battery Holder	169
Type 3 Battery Holder	170
Removal and Replacement Procedures Ultra-Slim Desktop (USDT) Chassis	171
Preparation for Disassembly	171
External Security Devices	172
Cable Lock	172
HP Business PC Security Lock	173
Computer Access Panel	175
Front Bezel	176
Bezel Blanks	177
Memory	178
SODIMMs	178
DDR2-SDRAM SODIMMs	178
Populating SODIMM Sockets	179
Installing SODIMMs	179
Cable Management	181
Cable Connections	182
Optical Drive	182
Removing the Optical Drive	182
Preparing a New Optical Drive	183
Installing a New Optical Drive	184
Optical Drive Connector	185
Hard Drive	186
Hard Drive Cage	190
Port Cover	191
ReadyBoost Card	192
Fan	193
Speaker	194
I/O Panel	195
Heatsink	196
Processor	198
System Board	199
Rear Chassis Fan	200
Battery	201
Connector Pin Assignments	203
Keyboard	203
Mouse	203
Ethernet BNC	203
Ethernet RJ-45	204
Ethernet AUI	204
Parallel Interface	205
Serial Interface, Powered and Non-Powered	205
USB	206
Microphone	206
Headphone	206
Line-in Audio	206
Line-out Audio	206
External Infrared Transceiver	207
Monitor	207
ATA/ATAPI (IDE) Standard Drive Cable	208
CD-ROM 50-Pin Connector	209
24-Pin Power	209
24-Pin MicroFit Power (CMT, SFF)	210
4-Pin Power (for CPU)	210
6-Pin Power (for CPU) (CMT, SFF)	210
SATA Data and Power	211
PCI Express	211
PCI Express	212
PCI Express Mini Card	213
DVI Connector	214
Power Cord Set Requirements	215
General Requirements	215
Japanese Power Cord Requirements	215
Country-Specific Requirements	216
POST Error Messages	217
POST Numeric Codes and Text Messages	218
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	224
Troubleshooting Without Diagnostics	228
Safety and Comfort	228
Before You Call for Technical Support	228
Helpful Hints	229
Solving General Problems	231
Solving Power Problems	234
Solving Diskette Problems	235
Solving Hard Drive Problems	238
Solving Media Card Reader Problems	240
Solving Display Problems	242
Solving Audio Problems	245
Solving Printer Problems	247
Solving Keyboard and Mouse Problems	248
Solving Hardware Installation Problems	249
Solving Network Problems	251
Solving Memory Problems	254
Solving Processor Problems	256
Solving CD-ROM and DVD Problems	256
Solving Drive Key Problems	259
Solving Front Panel Component Problems	259
Solving Internet Access Problems	260
Solving Software Problems	262
Contacting Customer Support	263
System Board and Riser Board Reference Designators	264

Match case Limit results 1 per page

cloning tools, software

CMT

5.25" drive bezel removal and

replacement

access panel removal and

replacement

battery removal and

replacement

100

cable connections

cable lock removal and

replacement

cable management

chassis, illustrated

disassembly preparation

drive removal and

replacement

expansion cards removal and

replacement

external security

FailSafe key

fan shroud removal and

replacement

front bezel removal and

replacement

front I/O device removal and

replacement

hard drive cable removal and

replacement

hard drive removal and

replacement

heatsink removal and

replacement

hood sensor removal and

replacement

inner chassis fan removal and

replacement

installing optical drive

memory removal and

replacement

padlock removal and

replacement

power supply removal and

replacement

preparation for

disassembly

processor removal and

replacement

ReadyBoost card removal and

replacement

rear chassis fan removal and

replacement

serial port removal and

replacement

Smart Cover Lock removal and

replacement

speaker removal and

replacement

system board connections

system board removal and

replacement

tamper-proof screws

computer access panel

CMT removal and

replacement

SFF removal and

replacement

113

USDT removal and

replacement

163

computer cleaning

Computer Setup Utilities

configuring power button

connecting SFF drive cables

127

connections

CMT system board

SFF system board

125

USDT system board

170

connector pin assignments

191

controlling access to

computer

country power cord set

requirements

204

cover lock

cover lock security, caution

Customer Support

216,

251

customizing software

deleting password

delimiter characters, table

deployment tools, software

desktop conversion

105

diagnostic tool for hard drives

diagnostics utility

DIMMs.

See

memory

disassembly preparation

CMT

SFF

107

USDT

159

disk, cloning

diskette drive

installing

diskette problems

223

DiskOnKey

bootable

35,

HP Drive Key

drive bezel

CMT removal and

replacement

drive connectors

CMT

Drive Key

bootable

35,

Drive Key problems

247

drive, protecting

DriveLock

applications

using

drives

CMT hard drive removal and

replacement

CMT locations

CMT removal and

replacement

installing

127

SFF connecting cables

127

SFF hard drive removal and

replacement

138

SFF locations

126

SFF removal and

replacement

126

transferring hard drive

screws

176

USDT removal and

replacement

170

dual-state power button

DVI pin assignments

202

electrostatic discharge (ESD)

preventing damage

Emergency Recovery Mode, Boot

Block

entering

power-on password

setup password

error

codes

205,

212

messages

206

Index

259