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HP Dc7800 Service Reference Guide - HP Compaq dc7800 Business PC - Page 274

SFF front I/O device

UPC - 883585764365

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R ReadyBoost card CMT removal and replacement 89 SFF removal and replacement 144 USDT removal and replacement 180 rear chassis fan CMT removal and replacement 95 USDT removal and replacement 188 recovery 28 Recovery Mode, Boot Block Emergency 32 recovery, software 21 reference designators 252 release latch attaching USDT optical drive 171 Remote ROM Flash 32 remote setup 23 Remote System Installation 23 removable hard drive replacing 82 removal and replacement CMT 5.25" drive bezel 66 CMT access panel 64 CMT battery 100 CMT cable lock 62 CMT drives 76 CMT expansion cards 72 CMT fan shroud 91 CMT front bezel 65 CMT front I/O device 90 CMT hard drive 80 CMT hard drive cable 80 CMT heatsink 92 CMT hood sensor 63 CMT inner chassis fan 96 CMT memory 69 CMT padlock 62 CMT power supply 98 CMT processor 93 CMT ReadyBoost card 89 CMT rear chassis fan 95 CMT serial port 97 CMT Smart Cover Lock 61 CMT speaker 94 CMT system board 99 SFF backwall 155 SFF battery 156 SFF bezel blanks 115 SFF chassis fan 146 SFF computer access panel 113 SFF drives 126 SFF expansion cards 120 SFF fan shroud 145 SFF front bezel 114 SFF front I/O device 148 SFF hard drive 138 SFF heatsink 149 SFF memory 116 SFF power supply 152 SFF power switch assembly 147 SFF processor 150 SFF ReadyBoost card 144 SFF Smart Cover Lock 108 SFF speaker 151 SFF system board 153 USDT battery 189 USDT bezel blanks 165 USDT computer access panel 163 USDT fan 181 USDT front bezel 164 USDT hard drive 174 USDT hard drive cage 178 USDT heatsink 184 USDT I/O panel 183 USDT optical drive 170 USDT optical drive connector 173 USDT port cover 179 USDT processor 186 USDT ReadyBoost card 180 USDT rear chassis fan 188 USDT speaker 182 USDT system board 187 removing expansion slot cover 73 PCI card 74, 122 PCI Express card 74, 122 retired solutions 31 riser board reference designators 252 ROM flash 31 Remote Flash 32 S safety and comfort 216 safety precautions cleaning 56 SATA connectors on system board 48 data cable pinouts 49 hard drive characteristics 48 pin assignments 199 power cable pinouts 49 screws transferring to hard drive 176 screws, correct size 58 security cable lock 47, 160 CMT 62 DriveLock 44 features, table 39 fingerprint identification technology 47 HP Business PC Security Lock 111, 161 HP ProtectTools Security Manager 26 password 41 settings 38 SFF 110 SFF cable lock 110 SFF padlock 110 Smart Cover Lock 45 Smart Cover Sensor 45 USDT 160 serial interface pin assignments 193 serial port CMT removal and replacement 97 service considerations 57 setup copying to multiple computers 34 copying to single computer 33 initial 21 replicating 33 262 Index

Section	Page
Installing and Customizing the Software	13
Installing the Operating System	13
Installing or Upgrading Device Drivers	13
HP Backup and Recovery Manager	14
Computer Setup (F10) Utility	15
Computer Setup (F10) Utilities	15
Using Computer Setup (F10) Utilities	16
Computer Setup—File	17
Computer Setup—Storage	18
Computer Setup—Security	20
Computer Setup—Power	23
Computer Setup—Advanced	24
Recovering the Configuration Settings	26
Computer Diagnostic Features	27
HP Insight Diagnostics	27
Accessing HP Insight Diagnostics	27
Survey Tab	28
Test Tab	29
Status Tab	29
Log Tab	30
Help Tab	30
Saving and Printing Information in HP Insight Diagnostics	31
Downloading the Latest Version of HP Insight Diagnostics	31
Protecting the Software	31
HP Backup and Recovery Manager	32
Desktop Management	33
Initial Configuration and Deployment	33
HP OpenView Agent	34
Altiris Deployment Solution Agent	34
Verdiem Surveyor Client Side Installation	35
Remote System Installation	35
Software Updating and Management	36
HP Client Management Interface	36
HP System Software Manager	37
HP Client Manager	37
HP ProtectTools Security Manager	38
HP Client Premium Suite	39
HP Client Foundation Suite	39
HP OpenView Client Configuration Manager	39
HP OpenView PC Configuration Management Solution	40
HP Client Catalog for SMS	40
HP Backup and Recovery Manager	40
Intel vPro-branded PCs with Active Management Technology	41
HP Proactive Change Notification	43
Subscriber’s Choice	43
Retired Solutions	43
ROM Flash	43
Remote ROM Flash	44
HPQFlash	44
Boot Block Emergency Recovery Mode	44
Replicating the Setup	45
Copying to Single Computer	45
Copying to Multiple Computers	46
Creating a Bootable Device	47
Supported USB Flash Media Device	47
Unsupported USB Flash Media Device	48
Dual-State Power Button	49
HP Web Site Support	50
Industry Standards	50
Asset Tracking and Security	50
Password Security	53
Establishing a Setup Password Using Computer Setup	53
Establishing a Power-On Password Using Computer Setup	53
Entering a Power-On Password	53
Entering a Setup Password	54
Changing a Power-On or Setup Password	54
Deleting a Power-On or Setup Password	55
National Keyboard Delimiter Characters	55
Clearing Passwords	55
DriveLock	56
Using DriveLock	56
DriveLock Applications	56
Smart Cover Sensor	57
Setting the Smart Cover Sensor Protection Level	57
Smart Cover Lock	57
Locking the Smart Cover Lock	58
Unlocking the Smart Cover Lock	58
Using the Smart Cover FailSafe Key	58
Cable Lock Provision	59
Fingerprint Identification Technology	59
Fault Notification and Recovery	59
Drive Protection System	59
Surge-Tolerant Power Supply	59
Thermal Sensor	59
Serial and Parallel ATA Drive Guidelines and Features	60
SATA Hard Drives	60
SATA Hard Drive Cables	61
SATA Data Cable	61
SATA Power Cable	61
PATA Device Information	62
ATA SMART Drives	62
Hard Drive Capacities	62
Identifying the Chassis, Routine Care, and Disassembly Preparation	63
Chassis Designations	63
Convertible Minitower (CMT)	63
Small Form Factor (SFF)	64
Ultra-Slim Desktop (USDT)	64
Electrostatic Discharge Information	65
Generating Static	65
Preventing Electrostatic Damage to Equipment	65
Personal Grounding Methods and Equipment	66
Grounding the Work Area	66
Recommended Materials and Equipment	66
Operating Guidelines	67
Routine Care	68
General Cleaning Safety Precautions	68
Cleaning the Computer Case	68
Cleaning the Keyboard	68
Cleaning the Monitor	69
Cleaning the Mouse	69
Service Considerations	69
Power Supply Fan	69
Tools and Software Requirements	69
Screws	70
Cables and Connectors	70
Hard Drives	70
Lithium Coin Cell Battery	71
Removal and Replacement Procedures Convertible Minitower (CMT) Chassis	72
Preparation for Disassembly	72
Unlocking the Smart Cover Lock	73
External Security Devices	74
Installing a Cable Lock	74
Installing a Padlock	74
Hood Sensor	75
Computer Access Panel	76
Front Bezel	77
Bezel Blanks	78
Cable Management	79
Cable Connections	80
Memory	81
Expansion Cards	84
Drives	88
System Board Drive Connections	90
Drive Positions	91
Installing a 3.5-inch Hard Drive into an Internal Drive Bay	92
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	94
Installing a 5.25-inch or 3.5-inch Drive into an External Drive Bay	99
ReadyBoost Card	101
Front I/O Device and Power Switch	102
Fan Shroud	103
Heatsink	104
Processor	105
Speaker	106
Rear Chassis Fan	107
Inner Chassis Fan	108
Serial Port	109
Power Supply	110
System Board	111
Battery	112
Type 1 Battery Holder	113
Type 2 Battery Holder	113
Type 3 Battery Holder	114
Changing from a Desktop to a Minitower Configuration	115
Changing from a Minitower to a Desktop Configuration	117
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	119
Preparation for Disassembly	119
Unlocking the Smart Cover Lock	120
Smart Cover FailSafe Key	120
Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock	121
External Security Devices	122
Installing a Security Lock	122
Cable Lock	122
Padlock	122
HP Business PC Security Lock	123
Computer Access Panel	125
Front Bezel	126
Bezel Blanks	127
Installing Additional Memory	128
DIMMs	128
DDR2-SDRAM DIMMs	128
Populating DIMM Sockets	129
Installing DIMMs	130
Expansion Cards	132
Cable Management	136
Cable Connections	137
Drives	138
Drive Positions	138
Installing and Removing Drives	139
System Board Drive Connections	141
Removing an Optical Drive	142
Installing an Optical Drive into the 5.25-inch Drive Bay	143
Removing an External 3.5-inch Drive	146
Installing a Drive into the 3.5-inch External Drive Bay	148
Primary 3.5-inch Internal SATA Hard Drive	150
Removable 3.5-inch SATA Hard Drive	152
ReadyBoost Card	156
Fan Shroud	157
Chassis Fan	158
Power Switch Assembly	159
Front I/O Device	160
Heatsink	161
Processor	162
Speaker	163
Power Supply	164
System Board	165
Backwall	167
Battery	168
Type 1 Battery Holder	169
Type 2 Battery Holder	169
Type 3 Battery Holder	170
Removal and Replacement Procedures Ultra-Slim Desktop (USDT) Chassis	171
Preparation for Disassembly	171
External Security Devices	172
Cable Lock	172
HP Business PC Security Lock	173
Computer Access Panel	175
Front Bezel	176
Bezel Blanks	177
Memory	178
SODIMMs	178
DDR2-SDRAM SODIMMs	178
Populating SODIMM Sockets	179
Installing SODIMMs	179
Cable Management	181
Cable Connections	182
Optical Drive	182
Removing the Optical Drive	182
Preparing a New Optical Drive	183
Installing a New Optical Drive	184
Optical Drive Connector	185
Hard Drive	186
Hard Drive Cage	190
Port Cover	191
ReadyBoost Card	192
Fan	193
Speaker	194
I/O Panel	195
Heatsink	196
Processor	198
System Board	199
Rear Chassis Fan	200
Battery	201
Connector Pin Assignments	203
Keyboard	203
Mouse	203
Ethernet BNC	203
Ethernet RJ-45	204
Ethernet AUI	204
Parallel Interface	205
Serial Interface, Powered and Non-Powered	205
USB	206
Microphone	206
Headphone	206
Line-in Audio	206
Line-out Audio	206
External Infrared Transceiver	207
Monitor	207
ATA/ATAPI (IDE) Standard Drive Cable	208
CD-ROM 50-Pin Connector	209
24-Pin Power	209
24-Pin MicroFit Power (CMT, SFF)	210
4-Pin Power (for CPU)	210
6-Pin Power (for CPU) (CMT, SFF)	210
SATA Data and Power	211
PCI Express	211
PCI Express	212
PCI Express Mini Card	213
DVI Connector	214
Power Cord Set Requirements	215
General Requirements	215
Japanese Power Cord Requirements	215
Country-Specific Requirements	216
POST Error Messages	217
POST Numeric Codes and Text Messages	218
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	224
Troubleshooting Without Diagnostics	228
Safety and Comfort	228
Before You Call for Technical Support	228
Helpful Hints	229
Solving General Problems	231
Solving Power Problems	234
Solving Diskette Problems	235
Solving Hard Drive Problems	238
Solving Media Card Reader Problems	240
Solving Display Problems	242
Solving Audio Problems	245
Solving Printer Problems	247
Solving Keyboard and Mouse Problems	248
Solving Hardware Installation Problems	249
Solving Network Problems	251
Solving Memory Problems	254
Solving Processor Problems	256
Solving CD-ROM and DVD Problems	256
Solving Drive Key Problems	259
Solving Front Panel Component Problems	259
Solving Internet Access Problems	260
Solving Software Problems	262
Contacting Customer Support	263
System Board and Riser Board Reference Designators	264

Match case Limit results 1 per page

ReadyBoost card

CMT removal and

replacement

SFF removal and

replacement

144

USDT removal and

replacement

180

rear chassis fan

CMT removal and

replacement

USDT removal and

replacement

188

recovery

Recovery Mode, Boot Block

Emergency

recovery, software

reference designators

252

release latch

attaching USDT optical

drive

171

Remote ROM Flash

remote setup

Remote System Installation

removable hard drive

replacing

removal and replacement

CMT 5.25" drive bezel

CMT access panel

CMT battery

100

CMT cable lock

CMT drives

CMT expansion cards

CMT fan shroud

CMT front bezel

CMT front I/O device

CMT hard drive

CMT hard drive cable

CMT heatsink

CMT hood sensor

CMT inner chassis fan

CMT memory

CMT padlock

CMT power supply

CMT processor

CMT ReadyBoost card

CMT rear chassis fan

CMT serial port

CMT Smart Cover Lock

CMT speaker

CMT system board

SFF backwall

155

SFF battery

156

SFF bezel blanks

115

SFF chassis fan

146

SFF computer access

panel

113

SFF drives

126

SFF expansion cards

120

SFF fan shroud

145

SFF front bezel

114

SFF front I/O device

148

SFF hard drive

138

SFF heatsink

149

SFF memory

116

SFF power supply

152

SFF power switch

assembly

147

SFF processor

150

SFF ReadyBoost card

144

SFF Smart Cover Lock

108

SFF speaker

151

SFF system board

153

USDT battery

189

USDT bezel blanks

165

USDT computer access

panel

163

USDT fan

181

USDT front bezel

164

USDT hard drive

174

USDT hard drive cage

178

USDT heatsink

184

USDT I/O panel

183

USDT optical drive

170

USDT optical drive

connector

173

USDT port cover

179

USDT processor

186

USDT ReadyBoost card

180

USDT rear chassis fan

188

USDT speaker

182

USDT system board

187

removing

expansion slot cover

PCI card

74,

122

PCI Express card

74,

122

retired solutions

riser board

reference designators

252

ROM

flash

Remote Flash

safety and comfort

216

safety precautions

cleaning

SATA

connectors on system

board

data cable pinouts

hard drive characteristics

pin assignments

199

power cable pinouts

screws

transferring to hard drive

176

screws, correct size

security

cable lock

47,

160

CMT

DriveLock

features, table

fingerprint identification

technology

HP Business PC Security

Lock

111,

161

HP ProtectTools Security

Manager

password

settings

SFF

110

SFF cable lock

110

SFF padlock

110

Smart Cover Lock

Smart Cover Sensor

USDT

160

serial interface pin

assignments

193

serial port

CMT removal and

replacement

service considerations

setup

copying to multiple

computers

copying to single computer

initial

replicating

262

Index