HP Designjet T2300 HP Designjet T2300 eMFP Printer series - Image Quality Trou - Page 21

Print-quality issues Corrective action 1. Clean any faulty printheads (see Using your product). Then reprint the Image Diagnostics Print to see whether the problem has been solved. 2. If the problem remains, clean the printheads again, and reprint the Image Diagnostics Print to see whether the problem has been solved. 3. If the problem remains, consider cleaning your printheads manually (see Using your product). You could also try reprinting your current print job, in case it now prints satisfactorily. 4. If the problem remains, try cleaning the printhead drop detector. The printer normally notifies you when this is necessary, but it may be worth trying even if the printer has not suggested it. See Using your product. 5. If the problem still remains, replace any persistently faulty printheads (see Using your product), or contact HP Support (see Using your product). If you still have a problem If you still experience print-quality problems after applying the advice in this chapter, here are some further things that you can do: ● Try using a higher print-quality option. See Using your product. ● Check the driver you are using to print with. If it is a non-HP driver, consult the driver vendor about the problem. You could also try using the correct HP driver, if feasible. The latest HP drivers can be downloaded from http://www.hp.com/go/T2300/drivers/. ● If you are using a non-HP RIP, its settings may be incorrect. See the documentation that came with the RIP. ● Check that your product's firmware is up to date. See Using your product. ● Check that you have the right settings in your software application. ENWW If you still have a problem 17