HP Designjet T920 HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 193
Front-panel error messages
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21 Front-panel error messages Occasionally you may see one of the following messages appear on the front-panel display. If so, please follow the advice in the Recommendation column. If you see an error message that does not appear here, and you feel in doubt about the correct response, or if the recommended action does not seem to solve the problem, first try restarting the printer. If the problem remains, contact HP Support; see Contact HP Support on page 191. Table 21-1 Text messages Message Recommendation [Color] cartridge altered [Color] cartridge has expired [Color] cartridge is low on ink [Color] cartridge is missing [Color] cartridge is non-HP ink [Color] cartridge is out of ink [Color] cartridge is very low on ink Printhead error: not present Printhead error: replace Printhead error: reseat Printhead out of warranty Printhead replacement incomplete. Restart it. Replace [color] cartridge Replace incorrect [color] cartridge Reseat [color] cartridge Check the cartridge. Replace the cartridge. See Handling ink cartridges and printhead on page 124. Ensure that you have a new cartridge of the same color ready. Insert a cartridge of the correct color. See Handling ink cartridges and printhead on page 124. You are recommended to install an HP original ink system for optimum system performance. Replace the cartridge. See Handling ink cartridges and printhead on page 124. Ensure that you have a new cartridge of the same color ready. Insert a printhead. See Handling ink cartridges and printhead on page 124. Remove the non-functional printhead and insert a new printhead. See Handling ink cartridges and printhead on page 124. Remove and reinsert the same printhead, or try cleaning the electrical connections. If necessary, insert a new printhead. See The front-panel display recommends reseating or replacing the printhead on page 176. The printhead's warranty has ended, because of the length of time it has been in operation, because of the volume of ink used, or because non-HP ink has been used in the system. See the limited warranty document. Restart the printhead replacement process. Replace the cartridge. See Handling ink cartridges and printhead on page 124. Replace the cartridge. Check the supported ink cartridges and see Handling ink cartridges and printhead on page 124. Remove and reinsert the same cartridge. See Handling ink cartridges and printhead on page 124. ENWW 185