HP Deskjet 1220c HP Deskjet 1220c printer - (English) User's Guide - Page 33

Printing a Sample Printing a Diagnostic Customer Support, Toolbox, Web, Troubleshooting - power supply

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Printing a Sample Page Print a sample page without being connected to a computer. This allows you to see that your printer is set up correctly. 1. Turn off the printer, and then turn it on again by pressing the Power button. 2. Press the Resume button and release it when the Resume light starts to blink. Your printer prints a sample page. Printing a Diagnostic Page 1. Power on your printer. 2. Press and hold down the Power button and press the Resume button four times. 3. Release the Power button. Your printer prints a diagnostic page. Note: If the problem persists, contact the HP Customer Care Center listed in this User's Guide, and if possible, supply the information on the diagnostic page. Customer Support The information in the previous chapter suggests solutions to common problems. If your printer is not operating properly and these suggestions do not solve your problem, try using one of the following support services to obtain assistance. Toolbox Note: Toolbox is available only if you installed the printer driver through SETUP.EXE. The Troubleshooting tab in this program provides easy step-by-step solutions to common printing problems. You should be able to resolve most printing problems by stepping through the provided solutions. You can run this program by double-clicking the Toolbox icon on the desktop or in the program group. Web Visit our World Wide Web for the latest printer software, product, operating system, and support information. http://www.hp.com/go/dj1220C or http://www.hp.com/cposupport. 27

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Printing a Sample Page
Print a sample page without being connected to a computer. This allows
you to see that your printer is set up correctly.
1.
Turn off the printer, and then turn it on again by pressing the Power
button.
2.
Press the Resume button and release it when the Resume light starts
to blink. Your printer prints a sample page.
Printing a Diagnostic Page
1.
Power on your printer.
2.
Press and hold down the Power button and press the Resume button
four times.
3.
Release the Power button. Your printer prints a diagnostic page.
Note: If the problem persists, contact the HP Customer Care Center listed in this
User's Guide, and if possible, supply the information on the diagnostic page.
Customer Support
The information in the previous chapter suggests solutions to common
problems. If your printer is not operating properly and these suggestions
do not solve your problem, try using one of the following support
services to obtain assistance.
Toolbox
Note: Toolbox is available only if you installed the printer driver through
SETUP.EXE.
The
Troubleshooting
tab in this program provides easy step-by-step
solutions to common printing problems. You should be able to resolve
most printing problems by stepping through the provided solutions. You
can run this program by double-clicking the Toolbox icon on the
desktop or in the program group.
Web
Visit our World Wide Web for the latest printer software, product,
operating system, and support information.