HP Deskjet 400 Solutions Guide - Page 107

Keyword Carriage Problems Carriage stall Left side collision Right side collision Carriage belt defective General carriage problem Table 6-3. HP DeskJet 400 Printer Error Code Table (Continued) Description No carriage movement Carriage slams to left side and stays there Carriage slams to the right side and stays there Carriage belt frayed or broken Customer cannot describe problem Noise Problems Squeaky noise Grinding noise Knocking noise General noise Unusual, persistent squeaking noise Unusual, persistent grindingnoise Frequent shock or clicking noise Customer cannot describe problem Cosmetic Problems Scratched General cosmetic defect Access door defective Starwheel External part is scratched Customer cannot describe problem Access door bent or broken Starwheel missing or broken Communication Problems I/O printer port failure General communication problem Input/Output from PC fails to print - not cable or PC problem Customer cannot describe problem Print Cartridge Problems Short pen life Leaking cartridge Rejects cartridge - black Rejects cartridge - color Service station, pen-cap problems General print cartridge failure Deprimed Cartridge Cartridge life not to specifications Print cartridge has leaked in printer and damaged printer Printer rejects black cartridge Printer rejects Cyan/Magenta/Yellow cartridge Service station upgrade, wider assembly, flex assembly, leaky pen (Not something we would service) Ink cartridge has deprimed/cartridge drys out/crust on nozzles Accessory Problems Missing manual Missing power cord/module Missing driver Missing print cartridges Manual is missing from shipment container Power cord/module is missing from shipment container Driver disk is missing from shipment container Print cartridge is missing from shipment container Code MH00 MH05 MH10 MH15 MH20 MN00 MN05 MN10 MN15 ZC00 ZC05 - KR00 KR40 SD00 SD05 SD10 SD15 MW20 SD20 SD25 AM00 AM05 AM10 AM20 6-10 Service and Support Information