HP Deskjet 820c User Guide - Page 77

HP Printer Repair Sheet, Company Information, Printer Information, Included Information

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HP De skJe t an d De skWrit e r P rin te rs P rin te r Re p air Fe e d b ack In fo rmatio n HP Printer Repair Sheet Note To print this form, select "Print" under the "File" menu. Company Information Company name Address Phone number Your name Printer Information Printer model Serial number Date of purchase Date that you are sending the printer Customer code Failure is: Occasionally intermittent: ___ Frequently intermittent: ___ Continuous: ___ Brand and model of your computer Version of software you are using The driver you are using Other information about the problem Included Information Check the following if able to provide additional troubleshooting information. ___Sample printout included ___Printer self-test included ___Unable to print the printer self-test ___Actions taken to resolve the problem and the results

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H P
D e s k J e t
a n d
D e s k W r i t e r
P r i n t e r s
P r i n t e r
R e p a i r
F e e d b a c k
In f o r m a t i o n
HP Printer Repair Sheet
Note
To print this form, select “Print” under the “File” menu.
Company Information
Company name: __________________________________________
Address: ________________________________________________
________________________________________________________
Phone number:____________________________________________
Your name: ______________________________________________
Printer Information
Printer model: ____________________________________________
Serial number: ____________________________________________
Date of purchase: __________________________________________
Date that you are sending the printer: ___________________________
Customer code:
___________________________________________
Failure is:
Occasionally intermittent: ___
Frequently intermittent: ___
Continuous: ___
Brand and model of your computer:
____________________________
Version of software you are using:
_____________________________
The driver you are using:
____________________________________
Other information about the problem: ___________________________
________________________________________________________
Included Information
Check the following if able to provide additional troubleshooting
information.
___Sample printout included
___Printer self-test included
___Unable to print the printer self-test
___Actions taken to resolve the problem and the results
________________________________________________________
________________________________________________________
________________________________________________________