Printer does not print
................................................................................................................
59
Verify the following
.............................................................................................................
59
Check the printer cable connection
....................................................................................
60
Printer is stalled
..................................................................................................................
61
If the printer still does not print
...........................................................................................
61
Document prints slowly
.............................................................................................................
61
Print cartridge problems
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62
Paper problems
........................................................................................................................
65
Paper jam
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65
Out of paper message
........................................................................................................
67
Printer prints on multiple sheets at once
............................................................................
67
Photos do not print correctly
.....................................................................................................
68
Check the paper tray
..........................................................................................................
68
Check the printer properties
...............................................................................................
68
Problems with borderless documents
.......................................................................................
68
Borderless printing guidelines
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68
Image is printed at an angle
...............................................................................................
69
Fading occurs on the edges of a photo
..............................................................................
69
Photo has an unwanted border
..........................................................................................
69
For small photo paper
...................................................................................................
70
For small photo paper with a tear-off tab
......................................................................
70
Print quality is poor
...................................................................................................................
71
Document is misprinted
............................................................................................................
72
Text and images are misaligned
.........................................................................................
73
Document is printed off-center or at an angle
....................................................................
73
Parts of the document are missing or printed in the wrong place
.......................................
73
Envelope is printed at an angle
..........................................................................................
73
Document does not reflect the new print settings
..............................................................
73
If you continue to have problems
..............................................................................................
73
A
HP support
Ink cartridge warranty information
............................................................................................
74
Support process
.......................................................................................................................
74
HP support by phone
................................................................................................................
75
Phone support period
.........................................................................................................
75
Placing a call
.......................................................................................................................
75
After the phone support period
...........................................................................................
75
B
Order supplies
Order paper or other media
......................................................................................................
76
Order print cartridges
................................................................................................................
76
Order other supplies
.................................................................................................................
76
C
Technical information
Printer specifications
................................................................................................................
78
Contents
3