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HP Deskjet D1400 Photosmart Software Help - Page 60

Power light is on or flashing, Printer name does not appear, Solution, Print

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Chapter 10 Printer name does not appear Solution: If the printer software seems to install correctly, but the printer name does not appear in the list of printers when you click Print on the File menu or in the Printers folder in Control Panel, try reinstalling the printer software. To reinstall the printer software 1. Quit any antivirus programs or other software programs that are running on the computer. NOTE: To quit an antivirus program, follow the manufacturer's instructions. 2. Uninstall the printer software: a. Insert the printer software CD into the drive, and then follow the onscreen instructions. NOTE: If the installation program does not start automatically, click your CD drive letter in Windows Explorer, then double-click the setup.exe file. For example, double-click D:\setup.exe. b. When prompted, click Remove All. 3. Reinstall the printer software: a. Insert the printer software CD into the drive. b. Follow the onscreen instructions to finish the installation. 4. Restart the antivirus program. Power light is on or flashing 1 Power light • If the Power light is on, the printer is either printing or ready to print. • If the Power light is off, the printer is off. • If the Power light is flashing, see the following information. • What the flashing light means • If an error message appears • If no error message appears 58 Troubleshooting

Section	Page
Contents	3
Welcome	7
Special features	8
Get started	9
Printer at a glance	9
Power button and light	10
Paper tray	10
Unfold the paper tray	11
Use the paper tray	12
Print cartridges	12
Replace print cartridges	12
Ink-backup mode	13
Ink-backup mode output	14
Exit ink-backup mode	14
Connect the printer	15
USB	15
Print photos	16
Print borderless photos	16
Print photos with a border	18
HP Real Life Technologies photo fix	19
Exif Print	19
Store and handle photo paper	20
Save money when printing photos	20
Print other documents	21
Print e-mail	21
Print documents	22
Print letters	23
Print envelopes	24
Print postcards	25
Print index cards and other small media	26
Print labels	27
Print CD/DVD tattoos	27
Print transparencies	29
Print brochures	29
Print greeting cards	30
Print booklets	31
Print posters	33
Print iron-on transfers	34
Printing tips	36
Print a test page	36
Printing shortcuts	36
Create printing shortcuts	37
Set the page order	37
Fast/Economical printing	38
Print multiple pages on a single sheet of paper	38
Print in grayscale	38
Two-sided printing	39
Print preview	39
Set a custom paper size	40
Select a paper type	40
Change the print speed or quality	40
Print resolution	41
Maximum dpi	41
Resize a document	42
Bound two-sided documents	42
Printer software	44
Make the HP Deskjet the default printer	44
Set default print settings	44
Printer Properties dialog box	45
What's This? help	46
Ink Status window	46
Download printer software updates	47
Maintenance	48
Install print cartridges	48
Print cartridges	48
Selection numbers	48
Printing with one print cartridge	49
Installation instructions	49
Align the print cartridges	52
Automatically clean print cartridges	52
View estimated ink levels	52
Maintain the printer body	53
Remove ink from your skin and clothing	53
Manually clean print cartridges	53
Maintain print cartridges	55
Print cartridge storage and handling	55
Print cartridge protector	55
Printer Toolbox	56
Troubleshooting	57
Error messages	57
Print cartridge error messages	57
Other error messages	58
Installation problems	58
Power light is on or flashing	60
What the flashing light means	61
If an error message appears	61
If no error message appears	61
Printer does not print	61
Verify the following	61
Check the printer cable connection	62
Printer is stalled	63
If the printer still does not print	63
Document prints slowly	63
Print cartridge problems	64
Paper problems	67
Paper jam	67
Out of paper message	69
Printer prints on multiple sheets at once	69
Photos do not print correctly	70
Check the paper tray	70
Check the printer properties	70
Problems with borderless documents	70
Borderless printing guidelines	70
Image is printed at an angle	71
Fading occurs on the edges of a photo	71
Photo has an unwanted border	71
For small photo paper	72
For small photo paper with a tear-off tab	72
Print quality is poor	73
Document is misprinted	74
Text and images are misaligned	75
Document is printed off-center or at an angle	75
Parts of the document are missing or printed in the wrong place	75
Envelope is printed at an angle	75
Document does not reflect the new print settings	75
If you continue to have problems	75
HP support	76
Ink cartridge warranty information	76
Support process	76
HP support by phone	77
Phone support period	77
Placing a call	77
After the phone support period	77
Order supplies	78
Order paper or other media	78
Order print cartridges	78
Order other supplies	78
Technical information	80
Printer specifications	80
Environmental product stewardship program	80
Paper use	81
Plastics	81
Material safety data sheets	81
Recycling program	81
HP inkjet supplies recycling program	81
Energy consumption	81
Disposal of Waste Equipment by Users in Private Households in the European Union	82
Regulatory notices	83
FCC statement	83
LED indicator statement	83
Notice to users in Korea	83
VCCI (Class B) compliance statement for users in Japan	83
Notice to users in Japan about power cord	84