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HP Deskjet Ink Advantage Printer - K109 User Guide - Page 38

Print troubleshooting, HP Digital Imaging Monitor

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Chapter 6 6. Insert the product CD-ROM into your computer's CD-ROM drive and then start the Setup program. NOTE: If the Setup program does not appear, locate the setup.exe file on the CD-ROM drive and double-click it. NOTE: If you no longer have the installation CD, you can download the software from www.hp.com/support. 7. Follow the onscreen instructions and the instructions provided in the printed documentation that came with the product. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Solve a problem Print troubleshooting Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Check cartridges • Check paper • Check product • Check printer settings • Reset the product • Contact HP support 36 Solve a problem

Section	Page
Contents	3
How Do I?	5
Get to know the HP Printer	7
Printer parts	7
Control panel features	8
Print	9
Print documents	9
Print photos	10
Print envelopes	12
Print on specialty media	13
Print a Web page	19
Work with cartridges	27
Check the estimated ink levels	27
Order ink supplies	28
Automatically clean print cartridges	29
Replace the cartridges	29
Use ink-backup mode	31
Exit ink-backup mode	31
Cartridge warranty information	32
Solve a problem	33
HP support	33
Support process	33
HP support by phone	33
Phone support period	33
Placing a call	34
Support phone numbers	34
After the phone support period	34
Additional warranty options	34
Setup troubleshooting	34
The product will not turn on	35
After setting up the product, it does not print	36
Uninstall and reinstall the software	37
Print troubleshooting	38
Check cartridges	39
Check paper	41
Check product	42
Check printer settings	42
Errors	44
Flashing lights	44
Technical information	49
Notice	49
Specifications	49
Environmental product stewardship program	50
Eco-Tips	50
Paper use	51
Plastics	51
Material safety data sheets	51
Recycling program	51
HP inkjet supplies recycling program	51
Power consumption	51
Disposal of waste equipment by users in private households in the European Union	52
Chemical Substances	52
Toxic and hazardous substance table	53
Regulatory notices	53
Regulatory model identification number	53
FCC statement	54
Notice to users in Korea	54
VCCI (Class B) compliance statement for users in Japan	54
Notice to users in Japan about the power cord	55
HP Deskjet Ink Advantage Printer series - K109 declaration of conformity	55