Removing dirt and debris from your computer
.......................................................................................................
29
Packaging and transporting guidelines
..........................................................................................................................
30
Accessing support information
.......................................................................................................................................
30
5
Removal and replacement procedures for authorized service provider parts
...................................................................
33
Component replacement procedures
..............................................................................................................................
33
Preparation for disassembly
...................................................................................................................................
33
Bottom cover
...........................................................................................................................................................
33
Solid-state drive
......................................................................................................................................................
35
Magnetic pen slot
....................................................................................................................................................
37
SIM board
.................................................................................................................................................................
38
WWAN module
.........................................................................................................................................................
39
Wireless charging module
.......................................................................................................................................
41
Battery
.....................................................................................................................................................................
42
Bottom speakers
.....................................................................................................................................................
44
Transfer board
.........................................................................................................................................................
45
Touchpad
.................................................................................................................................................................
46
Heat sink
..................................................................................................................................................................
47
Top speakers
............................................................................................................................................................
49
System board and audio jack
..................................................................................................................................
50
Antenna barrel
.........................................................................................................................................................
53
Wireless antennas and cables
.................................................................................................................................
55
Top cover with keyboard
..........................................................................................................................................
56
Display panel and subcomponents
.........................................................................................................................
56
Display assembly
.....................................................................................................................................................
72
Display hinges
..........................................................................................................................................................
73
6
Backing up, restoring, and recovering
.................................................................................................................................
77
Backing up information and creating recovery media
....................................................................................................
77
Using Windows tools for backing up
.......................................................................................................................
77
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)
............................
77
Restoring and recovering your system
...........................................................................................................................
77
Creating a system restore
.......................................................................................................................................
78
Restoring and recovery methods
............................................................................................................................
78
Recovering using HP Recovery media
.....................................................................................................................
78
Changing the computer boot order
.........................................................................................................................
79
Using HP Sure Recover (select products only)
........................................................................................................
79
7
Computer Setup (BIOS), TPM, and HP Sure Start
.................................................................................................................
80
Using Computer Setup
.....................................................................................................................................................
80
Navigating and selecting in Computer Setup
.........................................................................................................
80
Restoring factory settings in Computer Setup
.......................................................................................................
80
Updating the BIOS
....................................................................................................................................................
81
Determining the BIOS version
.........................................................................................................................
81
Preparing for a BIOS update
............................................................................................................................
81
Downloading a BIOS update
....................................................................................................................
82
Installing a BIOS update
..........................................................................................................................
82
Changing the boot order using the f9 prompt
.......................................................................................................
82
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