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HP Dx7500 Service Reference Guide: HP Compaq dx7500 Business PC - Page 198

SFF front I/O device

UPC - 884420980605

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battery removal and replacement 85 cable connections 61 cable management 59 chassis, illustrated 37 drive removal and replacement 62 fan removal and replacement 80 front bezel removal and replacement 49 front I/O device removal and replacement 77 heatsink removal and replacement 81 memory removal and replacement 51 power supply removal and replacement 83 power switch/LED removal and replacement 78 processor removal and replacement 82 speaker removal and replacement 79 system board connections 61 system board removal and replacement 84 MT drive connectors 64 N national keyboard delimiter characters 33 network problems 170 notification of changes 22 O operating guidelines 41 operating systems, support for changing 29 optical drive installing 66 removing, MT 65 removing, SFF 101 SFF installing 103 optical drive problems 173 overheating, prevention 41 P password changing 32 clearing 33 deleting 33 resetting jumper 181 security 31 setup 31 supervisor 32 PCI Express card 55, 57, 120, 122 PCI Express pin assignments 143 plastic wire fastener SFF removal and replacement 125 POST error codes 180 power button configuration 29 power cord set requirements country specific 147 power problems 154 power supply fan 43 MT removal and replacement 83 SFF removal and replacement 131 power supply, surge-tolerant 34 power switch assembly SFF removal and replacement 127 power switch/LED MT removal and replacement 78 Preboot Execution Environment (PXE) 17 preinstalled software image 15 preparation for disassembly 47 printer problems 165 Proactive Change Notification (PCN) 22 problems audio 164 CD-ROM or DVD 173 diskette 155 flash drive 175 front panel 176 general 151 hard drive 157 hardware installation 168 Internet access 177 keyboard 166 Media Card Reader 159 memory 172 monitor 160 mouse 166 network 170 power 154 printer 165 software 179 processor MT removal and replacement 82 SFF removal and replacement 130 product ID location 46 protecting hard drive 34 ProtectTools Security Manager 19 PXE (Preboot Execution Environment) 17 R recovery, software 15 Remote ROM Flash 23 remote setup 17 Remote System Installation 17 removal and replacement MT access panel 48 MT battery 85 MT drives 62 MT fan 80 MT front bezel 49 MT front I/O device 77 MT heatsink 81 MT memory 51 MT power supply 83 MT power switch 78 MT processor 82 MT speaker 79 MT system board 84 SFF access panel 92 SFF battery 134 SFF bezel blanks 94 SFF front bezel 93 SFF front I/O device 126 SFF heatsink 129 SFF memory 115 SFF plastic wire fastener 125 SFF power supply 131 SFF power switch assembly 127 SFF processor 130 188 Index

Section	Page
Installing and Customizing the Software	11
Installing the Operating System	11
Installing or Upgrading Device Drivers	11
HP Backup and Recovery Manager	11
Computer Setup (F10) Utility	13
Computer Setup (F10) Utilities	13
Using Computer Setup (F10) Utilities	13
Computer Setup—Main	14
Computer Setup—Advanced	15
Computer Setup—Power	16
Computer Setup—Boot	17
Computer Setup—Exit	17
Recovering the Configuration Settings	18
Computer Diagnostic Features	19
HP Insight Diagnostics	19
Accessing HP Insight Diagnostics	19
Survey Tab	20
Test Tab	21
Status Tab	21
Log Tab	22
Help Tab	22
Saving and Printing Information in HP Insight Diagnostics	23
Downloading the Latest Version of HP Insight Diagnostics	23
Protecting the Software	23
HP Backup and Recovery Manager	24
Desktop Management	25
Initial Configuration and Deployment	25
HP Software Agent	26
Altiris Deployment Solution Agent	26
Remote System Installation	27
Software Updating and Management	27
HP Client Management Interface	27
HP SoftPaq Download Manager	28
HP System Software Manager	28
HP ProtectTools Security Manager	29
HP Client Automation Starter and Standard Editions	29
HP Client Automation Enterprise Edition	30
HP Client Manager from Symantec	30
Altiris Client Management Suite	31
HP Client Catalog for Microsoft System Center & SMS Products	31
HP Backup and Recovery Manager	31
Verdiem Surveyor	32
HP Proactive Change Notification	32
Subscriber’s Choice	32
Retired Solutions	33
ROM Flash	33
Remote ROM Flash	33
HPQFlash	33
Boot Block Emergency Recovery Mode	33
Replicating the Setup	34
Copying to Single Computer	34
Copying to Multiple Computers	35
Creating a Bootable Device	36
Supported USB Flash Media Device	36
Unsupported USB Flash Media Device	37
Dual-State Power Button	39
HP Web Site Support	39
Industry Standards	40
Asset Tracking and Security	40
Password Security	41
Establishing a Supervisor Password Using Computer Setup	41
Entering a Supervisor Password or User password	42
Changing a Supervisor or User password	42
Deleting a Supervisor or User Password	43
National Keyboard Delimiter Characters	43
Clearing Passwords	43
Cable Lock Provision	44
Fault Notification and Recovery	44
Drive Protection System	44
Surge-Tolerant Power Supply	44
Thermal Sensor	44
Serial ATA (SATA) Drive Guidelines and Features	45
SATA Hard Drives	45
SATA Hard Drive Cables	45
SATA Data Cable	45
SMART ATA Drives	46
Hard Drive Capacities	46
Identifying the Chassis, Routine Care, and Disassembly Preparation	47
Chassis Designations	47
Microtower (MT)	47
Small Form Factor (SFF)	48
Electrostatic Discharge Information	48
Generating Static	48
Preventing Electrostatic Damage to Equipment	49
Personal Grounding Methods and Equipment	49
Grounding the Work Area	50
Recommended Materials and Equipment	50
Operating Guidelines	51
Routine Care	52
General Cleaning Safety Precautions	52
Cleaning the Computer Case	52
Cleaning the Keyboard	52
Cleaning the Monitor	53
Cleaning the Mouse	53
Service Considerations	53
Power Supply Fan	53
Tools and Software Requirements	53
Screws	54
Cables and Connectors	54
Hard Drives	54
Lithium Coin Cell Battery	54
Removal and Replacement Procedures Microtower (MT) Chassis	56
Serial Number Location	56
Preparation for Disassembly	57
Access Panel	58
Front Bezel	59
Bezel Blanks	60
Memory	61
DDR2-SDRAM DIMMs	61
Populating DIMM Sockets	62
Installing Memory Modules	63
Expansion Cards	65
Cable Management	69
Cable Connections	71
Drives	72
Drive Positions	72
Installing Additional Drives	73
System Board Drive Connections	74
Removing an Optical Drive	75
Installing an Optical Drive into the 5.25-inch Drive Bay	76
Removing an External 3.5-inch Drive	78
Installing a Drive into the 3.5-inch External Drive Bay	80
Removing an Internal 3.5-inch Hard Drive	81
Installing an Internal 3.5-inch Hard Drive	84
Front I/O and USB Panel Housing Assembly	87
Power Switch/LED Assembly	88
Speaker	89
System Fan	90
Heatsink assembly	91
Processor	92
Power Supply	93
System Board	94
Battery	95
Type 1 Battery Holder	96
Type 2 Battery Holder	96
Type 3 Battery Holder	97
Installing a Security Lock	98
Cable Lock	98
Padlock	98
HP Business PC Security Lock	99
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	101
Preparation for Disassembly	101
Access Panel	102
Front Bezel	103
Bezel Blanks	104
Cable Management	105
Cable Connections	106
Drives	107
Drive Positions	107
Installing Additional Drives	108
System Board Drive Connections	110
Removing an Optical Drive	111
Installing an Optical Drive into the 5.25-inch Drive Bay	113
Removing an External 3.5-inch Drive	115
Installing a Drive into the 3.5-inch External Drive Bay	118
Removing an Internal 3.5-inch Hard Drive	121
Installing an Internal 3.5-inch Hard Drive	123
Memory	125
DDR2-SDRAM DIMMs	125
Populating DIMM Sockets	126
Installing DIMMs	127
Removing or Installing an Expansion Card	130
Plastic Wire/Cable Fastener and Clips	135
Front I/O Device	136
Power Switch Assembly	137
Speaker	138
Heatsink	139
Processor	140
Power Supply	141
System Board	142
Battery	144
Type 1 Battery Holder	145
Type 2 Battery Holder	145
Type 3 Battery Holder	146
Installing a Security Lock	147
Cable Lock	147
Padlock	147
HP Business PC Security Lock	148
Connector Pin Assignments	150
Keyboard	150
Mouse	150
USB	151
Microphone	151
Headphone	151
Line-in Audio	151
Line-out Audio	151
Monitor	152
24-Pin Power	152
PCI Express	153
PCI Express	154
4-Pin Power (for CPU)	155
DVI Connector	155
SPDIF	155
Power Cord Set Requirements	156
General Requirements	156
Japanese Power Cord Requirements	156
Country-Specific Requirements	157
Troubleshooting Without Diagnostics	158
Safety and Comfort	158
Before You Call for Technical Support	158
Helpful Hints	159
Solving General Problems	161
Solving Power Problems	164
Solving Diskette Problems	165
Solving Hard Drive Problems	167
Solving Media Card Reader Problems	169
Solving Display Problems	170
Solving Audio Problems	174
Solving Printer Problems	175
Solving Keyboard and Mouse Problems	176
Solving Hardware Installation Problems	178
Solving Network Problems	180
Solving Memory Problems	182
Solving CD-ROM and DVD Problems	183
Solving USB Flash Drive Problems	185
Solving Front Panel Component Problems	186
Solving Internet Access Problems	187
Solving Software Problems	189
Interpreting POST Audible Codes	190
Resetting the Password Jumper	191
Resetting the CMOS Jumper	192
Contacting Customer Support	193
Specifications	194
Minitower	194
Small Form Factor	195

Match case Limit results 1 per page

battery removal and

replacement

cable connections

cable management

chassis, illustrated

drive removal and

replacement

fan removal and

replacement

front bezel removal and

replacement

front I/O device removal and

replacement

heatsink removal and

replacement

memory removal and

replacement

power supply removal and

replacement

power switch/LED removal and

replacement

processor removal and

replacement

speaker removal and

replacement

system board connections

system board removal and

replacement

MT drive connectors

national keyboard delimiter

characters

network problems

170

notification of changes

operating guidelines

operating systems, support for

changing

optical drive

installing

removing, MT

removing, SFF

101

SFF installing

103

optical drive problems

173

overheating, prevention

password

changing

clearing

deleting

resetting jumper

181

security

setup

supervisor

PCI Express card

55,

57,

120,

122

PCI Express pin

assignments

143

plastic wire fastener

SFF removal and

replacement

125

POST error codes

180

power button configuration

power cord set requirements

country specific

147

power problems

154

power supply

fan

MT removal and

replacement

SFF removal and

replacement

131

power supply, surge-tolerant

power switch assembly

SFF removal and

replacement

127

power switch/LED

MT removal and

replacement

Preboot Execution Environment

(PXE)

preinstalled software image

preparation for disassembly

printer problems

165

Proactive Change Notification

(PCN)

problems

audio

164

CD-ROM or DVD

173

diskette

155

flash drive

175

front panel

176

general

151

hard drive

157

hardware installation

168

Internet access

177

keyboard

166

Media Card Reader

159

memory

172

monitor

160

mouse

166

network

170

power

154

printer

165

software

179

processor

MT removal and

replacement

SFF removal and

replacement

130

product ID location

protecting hard drive

ProtectTools Security

Manager

PXE (Preboot Execution

Environment)

recovery, software

Remote ROM Flash

remote setup

Remote System Installation

removal and replacement

MT access panel

MT battery

MT drives

MT fan

MT front bezel

MT front I/O device

MT heatsink

MT memory

MT power supply

MT power switch

MT processor

MT speaker

MT system board

SFF access panel

SFF battery

134

SFF bezel blanks

SFF front bezel

SFF front I/O device

126

SFF heatsink

129

SFF memory

115

SFF plastic wire fastener

125

SFF power supply

131

SFF power switch

assembly

127

SFF processor

130

188

Index