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HP Dx7500 Service Reference Guide: HP Compaq dx7500 Business PC - Page 199

HP Client Catalog for Microsoft, System Center & SMS - minitower

UPC - 884420980605

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SFF speaker 128 SFF system board 132 SFFdrives 97 removing expansion card 120 expansion slot cover 56, 121 MT diskette drive 68 MT hard drive 71 MT media card reader 68 MT optical drive 65 PCI Express x1 card 57, 122 PCI Express x16 card 57, 122 SFF diskette drive 105 SFF hard drive 111 SFF media card reader 105 SFF optical drive 101 retired solutions 23 S safety and comfort 148 safety precautions cleaning 42 SATA connectors on system board 35 data cable pinouts 35 hard drive characteristics 35 screws, correct size 44 SDRAM (synchronous dynamic random access memory 51 security cable lock 34 features, table 30 HP Business PC Security Lock 89, 138 MT cable lock 88 MT padlock 88 password 31 ProtectTools Security Manager 19 settings 30 SFF cable lock 137 SFF padlock 137 serial number location 46 service considerations 43 setup copying to multiple computers 25 copying to single computer 24 initial 15 SFF access panel removal and replacement 92 battery removal and replacement 134 bezel blank removal and replacement 94 cable connections 96 cable management 95 disassembly preparation 91 drives removal and replacement 97 front bezel removal and replacement 93 front I/O device removal and replacement 126 heatsink removal and replacement 129 memory removal and replacement 115 plastic wire fastener removal and replacement 125 power supply removal and replacement 131 power switch assembly removal and replacement 127 preparation for disassembly 91 processor removal and replacement 130 speaker removal and replacement 128 system board connections 96 system board removal and replacement 132 SFF drive connectors 100 software Altiris AClient 16 Altiris Client Management Suite 21 Altiris Deployment Solution Agent 16 asset tracking 30 backing up 13 deployment 15 Drive Protection System 34 HP Backup and Recovery Manager 21 HP Client Automation Starter, Standard, and Enterprise Editions 19 HP Client Catalog for Microsoft System Center & SMS Products 21 HP Client Management Interface 17 HP Client Manager from Symantec 20 HP ProtectTools Security Manager 19 HP System Software Manager 18 integration 15 Proactive Change Notification (PCN) 22 problems 179 recovery 15 Remote System Installation 17 servicing computer 43 updating and management tools 17 Verdiem Surveyor 22 spare part number Torx T-15 screwdriver 43 SPDIF pin assignments 145 speaker MT removal and replacement 79 SFF removal and replacement 128 specifications memory 51, 115 minitower 184 small form factor 185 static electricity 38 Subscriber's Choice 22 Supervisor password changing 32 deleting 33 setting 31 supervisor password entering 32 surge-tolerant power supply 34 system board MT removal and replacement 84 Index 189

Section	Page
Installing and Customizing the Software	11
Installing the Operating System	11
Installing or Upgrading Device Drivers	11
HP Backup and Recovery Manager	11
Computer Setup (F10) Utility	13
Computer Setup (F10) Utilities	13
Using Computer Setup (F10) Utilities	13
Computer Setup—Main	14
Computer Setup—Advanced	15
Computer Setup—Power	16
Computer Setup—Boot	17
Computer Setup—Exit	17
Recovering the Configuration Settings	18
Computer Diagnostic Features	19
HP Insight Diagnostics	19
Accessing HP Insight Diagnostics	19
Survey Tab	20
Test Tab	21
Status Tab	21
Log Tab	22
Help Tab	22
Saving and Printing Information in HP Insight Diagnostics	23
Downloading the Latest Version of HP Insight Diagnostics	23
Protecting the Software	23
HP Backup and Recovery Manager	24
Desktop Management	25
Initial Configuration and Deployment	25
HP Software Agent	26
Altiris Deployment Solution Agent	26
Remote System Installation	27
Software Updating and Management	27
HP Client Management Interface	27
HP SoftPaq Download Manager	28
HP System Software Manager	28
HP ProtectTools Security Manager	29
HP Client Automation Starter and Standard Editions	29
HP Client Automation Enterprise Edition	30
HP Client Manager from Symantec	30
Altiris Client Management Suite	31
HP Client Catalog for Microsoft System Center & SMS Products	31
HP Backup and Recovery Manager	31
Verdiem Surveyor	32
HP Proactive Change Notification	32
Subscriber’s Choice	32
Retired Solutions	33
ROM Flash	33
Remote ROM Flash	33
HPQFlash	33
Boot Block Emergency Recovery Mode	33
Replicating the Setup	34
Copying to Single Computer	34
Copying to Multiple Computers	35
Creating a Bootable Device	36
Supported USB Flash Media Device	36
Unsupported USB Flash Media Device	37
Dual-State Power Button	39
HP Web Site Support	39
Industry Standards	40
Asset Tracking and Security	40
Password Security	41
Establishing a Supervisor Password Using Computer Setup	41
Entering a Supervisor Password or User password	42
Changing a Supervisor or User password	42
Deleting a Supervisor or User Password	43
National Keyboard Delimiter Characters	43
Clearing Passwords	43
Cable Lock Provision	44
Fault Notification and Recovery	44
Drive Protection System	44
Surge-Tolerant Power Supply	44
Thermal Sensor	44
Serial ATA (SATA) Drive Guidelines and Features	45
SATA Hard Drives	45
SATA Hard Drive Cables	45
SATA Data Cable	45
SMART ATA Drives	46
Hard Drive Capacities	46
Identifying the Chassis, Routine Care, and Disassembly Preparation	47
Chassis Designations	47
Microtower (MT)	47
Small Form Factor (SFF)	48
Electrostatic Discharge Information	48
Generating Static	48
Preventing Electrostatic Damage to Equipment	49
Personal Grounding Methods and Equipment	49
Grounding the Work Area	50
Recommended Materials and Equipment	50
Operating Guidelines	51
Routine Care	52
General Cleaning Safety Precautions	52
Cleaning the Computer Case	52
Cleaning the Keyboard	52
Cleaning the Monitor	53
Cleaning the Mouse	53
Service Considerations	53
Power Supply Fan	53
Tools and Software Requirements	53
Screws	54
Cables and Connectors	54
Hard Drives	54
Lithium Coin Cell Battery	54
Removal and Replacement Procedures Microtower (MT) Chassis	56
Serial Number Location	56
Preparation for Disassembly	57
Access Panel	58
Front Bezel	59
Bezel Blanks	60
Memory	61
DDR2-SDRAM DIMMs	61
Populating DIMM Sockets	62
Installing Memory Modules	63
Expansion Cards	65
Cable Management	69
Cable Connections	71
Drives	72
Drive Positions	72
Installing Additional Drives	73
System Board Drive Connections	74
Removing an Optical Drive	75
Installing an Optical Drive into the 5.25-inch Drive Bay	76
Removing an External 3.5-inch Drive	78
Installing a Drive into the 3.5-inch External Drive Bay	80
Removing an Internal 3.5-inch Hard Drive	81
Installing an Internal 3.5-inch Hard Drive	84
Front I/O and USB Panel Housing Assembly	87
Power Switch/LED Assembly	88
Speaker	89
System Fan	90
Heatsink assembly	91
Processor	92
Power Supply	93
System Board	94
Battery	95
Type 1 Battery Holder	96
Type 2 Battery Holder	96
Type 3 Battery Holder	97
Installing a Security Lock	98
Cable Lock	98
Padlock	98
HP Business PC Security Lock	99
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	101
Preparation for Disassembly	101
Access Panel	102
Front Bezel	103
Bezel Blanks	104
Cable Management	105
Cable Connections	106
Drives	107
Drive Positions	107
Installing Additional Drives	108
System Board Drive Connections	110
Removing an Optical Drive	111
Installing an Optical Drive into the 5.25-inch Drive Bay	113
Removing an External 3.5-inch Drive	115
Installing a Drive into the 3.5-inch External Drive Bay	118
Removing an Internal 3.5-inch Hard Drive	121
Installing an Internal 3.5-inch Hard Drive	123
Memory	125
DDR2-SDRAM DIMMs	125
Populating DIMM Sockets	126
Installing DIMMs	127
Removing or Installing an Expansion Card	130
Plastic Wire/Cable Fastener and Clips	135
Front I/O Device	136
Power Switch Assembly	137
Speaker	138
Heatsink	139
Processor	140
Power Supply	141
System Board	142
Battery	144
Type 1 Battery Holder	145
Type 2 Battery Holder	145
Type 3 Battery Holder	146
Installing a Security Lock	147
Cable Lock	147
Padlock	147
HP Business PC Security Lock	148
Connector Pin Assignments	150
Keyboard	150
Mouse	150
USB	151
Microphone	151
Headphone	151
Line-in Audio	151
Line-out Audio	151
Monitor	152
24-Pin Power	152
PCI Express	153
PCI Express	154
4-Pin Power (for CPU)	155
DVI Connector	155
SPDIF	155
Power Cord Set Requirements	156
General Requirements	156
Japanese Power Cord Requirements	156
Country-Specific Requirements	157
Troubleshooting Without Diagnostics	158
Safety and Comfort	158
Before You Call for Technical Support	158
Helpful Hints	159
Solving General Problems	161
Solving Power Problems	164
Solving Diskette Problems	165
Solving Hard Drive Problems	167
Solving Media Card Reader Problems	169
Solving Display Problems	170
Solving Audio Problems	174
Solving Printer Problems	175
Solving Keyboard and Mouse Problems	176
Solving Hardware Installation Problems	178
Solving Network Problems	180
Solving Memory Problems	182
Solving CD-ROM and DVD Problems	183
Solving USB Flash Drive Problems	185
Solving Front Panel Component Problems	186
Solving Internet Access Problems	187
Solving Software Problems	189
Interpreting POST Audible Codes	190
Resetting the Password Jumper	191
Resetting the CMOS Jumper	192
Contacting Customer Support	193
Specifications	194
Minitower	194
Small Form Factor	195

Match case Limit results 1 per page

SFF speaker

128

SFF system board

132

SFFdrives

removing

expansion card

120

expansion slot cover

56,

121

MT diskette drive

MT hard drive

MT media card reader

MT optical drive

PCI Express x1 card

57,

122

PCI Express x16 card

57,

122

SFF diskette drive

105

SFF hard drive

111

SFF media card reader

105

SFF optical drive

101

retired solutions

safety and comfort

148

safety precautions

cleaning

SATA

connectors on system

board

data cable pinouts

hard drive characteristics

screws, correct size

SDRAM (synchronous dynamic

random access memory

security

cable lock

features, table

HP Business PC Security

Lock

89,

138

MT cable lock

MT padlock

password

ProtectTools Security

Manager

settings

SFF cable lock

137

SFF padlock

137

serial number location

service considerations

setup

copying to multiple

computers

copying to single computer

initial

SFF

access panel removal and

replacement

battery removal and

replacement

134

bezel blank removal and

replacement

cable connections

cable management

disassembly preparation

drives removal and

replacement

front bezel removal and

replacement

front I/O device removal and

replacement

126

heatsink removal and

replacement

129

memory removal and

replacement

115

plastic wire fastener removal

and replacement

125

power supply removal and

replacement

131

power switch assembly removal

and replacement

127

preparation for

disassembly

processor removal and

replacement

130

speaker removal and

replacement

128

system board connections

system board removal and

replacement

132

SFF drive connectors

100

software

Altiris AClient

Altiris Client Management

Suite

Altiris Deployment Solution

Agent

asset tracking

backing up

deployment

Drive Protection System

HP Backup and Recovery

Manager

HP Client Automation Starter,

Standard, and Enterprise

Editions

HP Client Catalog for Microsoft

System Center & SMS

Products

HP Client Management

Interface

HP Client Manager from

Symantec

HP ProtectTools Security

Manager

HP System Software

Manager

integration

Proactive Change Notification

(PCN)

problems

179

recovery

Remote System

Installation

servicing computer

updating and management

tools

Verdiem Surveyor

spare part number

Torx T-15 screwdriver

SPDIF pin assignments

145

speaker

MT removal and

replacement

SFF removal and

replacement

128

specifications

memory

51,

115

minitower

184

small form factor

185

static electricity

Subscriber's Choice

Supervisor password

changing

deleting

setting

supervisor password

entering

surge-tolerant power supply

system board

MT removal and

replacement

Index

189