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HP ENVY 13-aq0000 Maintenance and Service Guide - Page 11

Category, Description, Power requirements, Battery, AC adapter, Power cord, Security, Operating

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Table 1-1 Product components and their descriptions (continued) Category Description Taps enabled as default Power requirements Battery 4-cell, 53 Whr, long life polymer battery Support for fast charge (50% in 45 minutes with 65 W adapter when off) AC adapter 65 W, non-PFC, slim, 4.5 mm, straight 65 W, non-PFC, slim, 4.5 mm, straight, for Argentina 65 W, non-PFC, slim, 4.5 mm, straight, EM Security Operating system Power cord 1.0 m 1.0 m with adapter (for use in Japan) Fingerprint reader Trusted Platform Module (TPM) 2.0 - firmware Privacy camera kill switch Windows® 10 Home 64 Windows 10 Home 64 Advanced Windows 10 Home 64 Advanced Single Language Windows 10 Home 64 Chinese Market CPPP Windows 10 Home 64 High-End Chinese Market CPPP Windows 10 Home 64 Plus Windows 10 Home 64 Plus Single Language Windows 10 Home 64 Plus Single Language Africa Market PPP Windows 10 Home 64 Plus Single Language APAC EM PPP Windows 10 Home 64 Plus Single Language India Market PPP Windows 10 Home 64 Plus Single Language Indonesia Market PPP Windows 10 Home 64 Single Language Windows 10 Home 64 Single Language Africa Market PPP Windows 10 Home 64 Single Language APAC EM PPP Windows 10 Home 64 Single Language India Market PPP Windows 10 Home 64 Single Language Indonesia Market PPP Windows 10 Pro 64 3

Section	Page
Product description	9
External component identification	12
Right side	12
Left side	13
Display	14
Keyboard area	15
TouchPad	15
Lights	16
Buttons, speakers, and fingerprint reader	17
Special keys	18
Bottom	19
Labels	20
Illustrated parts catalog	21
Computer major components	21
Display assembly subcomponents	24
Miscellaneous parts	25
Removal and replacement procedures preliminary requirements	27
Tools required	27
Service considerations	27
Plastic parts	27
Cables and connectors	27
Drive handling	28
Workstation guidelines	28
Electrostatic discharge information	28
Generating static electricity	29
Preventing electrostatic damage to equipment	29
Personal grounding methods and equipment	30
Grounding the work area	30
Recommended materials and equipment	30
Packaging and transporting guidelines	31
Removal and replacement procedures for authorized service provider parts	32
Component replacement procedures	32
Preparation for disassembly	32
Bottom cover	33
Battery	35
Solid-state drive	36
WLAN module	37
TouchPad	39
Front speakers	40
Fingerprint reader	41
Heat sink	42
System board covers (memory cover and MOS cover)	45
Fan	47
USB door	48
System board	49
Rear speakers	52
Power connector	53
Display assembly	54
Top cover with keyboard	62
Computer Setup (BIOS), TPM, and HP Sure Start	63
Using Computer Setup	63
Starting Computer Setup	63
Navigating and selecting in Computer Setup	63
Restoring factory settings in Computer Setup	63
Updating the BIOS	64
Determining the BIOS version	64
Downloading a BIOS update	64
Changing the boot order using the f9 prompt	65
TPM BIOS settings (select products only)	65
Using HP Sure Start (select products only)	66
Backing up, restoring, and recovering	67
Backing up information and creating recovery media	67
Using Windows tools	67
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	67
Restoring and recovery	68
Restoring, resetting, and refreshing using Windows tools	68
Recovering using HP Recovery media	68
Changing the computer boot order	68
Using HP PC Hardware Diagnostics	69
Using HP PC Hardware Diagnostics Windows (select products only)	69
Downloading HP PC Hardware Diagnostics Windows	69
Downloading the latest HP PC Hardware Diagnostics Windows version	70
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	70
Installing HP PC Hardware Diagnostics Windows	70
Using HP PC Hardware Diagnostics UEFI	70
Starting HP PC Hardware Diagnostics UEFI	71
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	71
Downloading the latest HP PC Hardware Diagnostics UEFI version	71
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	71
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	72
Downloading Remote HP PC Hardware Diagnostics UEFI	72
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	72
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	72
Customizing Remote HP PC Hardware Diagnostics UEFI settings	72
Specifications	74
Computer specifications	74
Power cord set requirements	75
Requirements for all countries	75
Requirements for specific countries and regions	76
Recycling	78

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Table 1-1

Product components and their descriptions (continued)